Chordiant Software - About the company
Chordiant Software is an acquired company based in Cambridge (United States), founded in 1983 by Alan Trefler. It operates as an AI-powered platform for enterprise transformation, automating workflows and personalizing experiences. Chordiant Software has raised $58M in funding from Charter Growth Capital Fund, with last known valuation of $*****. The company has 3439 active competitors, including 300 funded and 288 that have exited. Its top competitors include companies like Zendesk, Freshworks and The Access Group.
Company Details
AI-powered platform for enterprise transformation, automating workflows and personalizing experiences. It provides a cloud-based platform designed for enterprise evolution, offering solutions for workflow automation, customer engagement, and legacy system modernization. The platform leverages artificial intelligence, including GenAI and predictive AI, to enable businesses to personalize customer experiences, streamline operations, and make data-driven decisions. It caters to various industries, including financial services, insurance, healthcare, and government. The company offers a range of products, including Customer Decision Hub, Customer Service, and Sales Automation, along with services like consulting, training, and support. It is a B2B software company providing SaaS solutions.
- Website
- chordiant.com
- Registered Address
- Cambridge, Massachusetts
Key Metrics
Founded Year
1983
Location
Cambridge, United States
Stage
Acquired
Total Funding
$58M in 3 rounds
Latest Funding Round
Last Known Valuation
$***** as on Mar 15, 2010
Investors
Ranked
149th among 3439 active competitors
Annual Revenue
$1.75B as on Dec 31, 2025
Employee Count
11 as on May 31, 2026
Exit Details
Acquired by Pegasystems (Mar 15, 2010)
Legal entities associated with Chordiant Software
Chordiant Software is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
PEGASYSTEMS INC CIN: 42787865 , United States, Active | Dec 26, 999 | $1.75B (As on Dec 31, 2025) | 1895 (As on Dec 31, 2024) | - |
Chordiant Software's acquisition details
Chordiant Software got acquired by Pegasystems on Mar 15, 2010 at an acquisition amount of $*****.
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Chordiant Software's funding and investors
Chordiant Software has raised a total funding of $58M over 3 rounds. Its first funding round was on Oct 18, 1998. Chordiant Software has 10 institutional investors.
Here is the list of recent funding rounds of Chordiant Software:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Feb 2004 | 5449293 | Series B | 7872653 | 7576553 | 6047131 | 9368678 |
Jun 02, 1999 | 4201803 | Series A | 1725734 | 4462910 | 2792621 | |
Oct 18, 1998 | 5756645 | Series A | 1772510 | 5410290 | 8705471 |
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Chordiant Software's founders and board of directors
Founder? Claim ProfileThe founders of Chordiant Software is Alan Trefler.
Here are the details of Chordiant Software's key team members:
- Alan Trefler: Founder & CEO of Chordiant Software.
View details of Chordiant Software's Founder profiles and Board Members
Chordiant Software's employee count trend
Chordiant Software has 11 employees as of May 26. Here is Chordiant Software's employee count trend over the years:
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Chordiant Software's Competitors and alternates
Top competitors of Chordiant Software include Zendesk, Freshworks and The Access Group. Here is the list of Top 10 competitors of Chordiant Software, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st |  Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 86/100 | |
2nd |  Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | The Access Group 1991, Loughborough (United Kingdom), Acquired | Developer of business management software for finance human resources payroll | $1.49B | 82/100 | |
4th | Developer of cloud software for business management and accounting tasks | $198M | 82/100 | ||
5th | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 82/100 | |
6th | Provider of customer communications management platform | $12M | 81/100 | ||
7th |  Intercom 2011, San Francisco (United States), Series D | Provider of an AI agent and helpdesk for customer service | $242M | 80/100 | |
8th |  Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 80/100 | |
9th |  Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 79/100 | |
10th |  Airtable 2013, San Francisco (United States), Series F | Cloud and AI based low code workflow and app development platform | $1.35B | 79/100 | |
149th | Chordiant Software 1983, Cambridge (United States), Acquired | AI-powered platform for enterprise transformation, automating workflows and personalizing experiences | $58M | 50/100 |
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Chordiant Software's Investments and acquisitions
Chordiant Software has made no investments or acquisitions yet.
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