Concerto - About the company
Concerto is a deadpooled company based in Westford (United States), founded in 1998. It operates as a Cloud based contact center and customer engagement solutions for multiple industries. The company has 2261 active competitors, including 227 funded and 223 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.
Company Details
Cloud based contact center and customer engagement solutions for multiple industries. It allows businesses to manage customer intreraction over multiple channel such as voice, email, SMS, chat and social interactions. It also offers self-service options like chatbots that directllyn interact withe the customer for answering quieries and suppourting in call.
Key Metrics
Founded Year
1998
Location
Westford, United States
Stage
Deadpooled
Ranked
1664th among 2261 active competitors
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Concerto's funding and investors
Concerto has not raised any funding rounds yet.
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Concerto's Competitors and alternates
Top competitors of Concerto include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Concerto, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st |  Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 86/100 | |
2nd |  Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 82/100 | |
4th |  Capillary Technologies 2008, Bengaluru (India), Public | AI powered loyalty management software for enterprises | $144M | 81/100 | |
5th | Provider of customer communications management platform | $12M | 81/100 | ||
6th |  Intercom 2011, San Francisco (United States), Series D | Provider of an AI agent and helpdesk for customer service | $242M | 80/100 | |
7th |  Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 80/100 | |
8th |  Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 80/100 | |
9th |  Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 79/100 | |
10th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 78/100 | ||
1664th |  Concerto 1998, Westford (United States), Deadpooled | Cloud based contact center and customer engagement solutions for multiple industries | - | - | 18/100 |
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Concerto's Investments and acquisitions
Concerto has made no investments or acquisitions yet.
Reports related to Concerto
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