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Mayday - About the company

Mayday is an acquired company based in Paris (France), founded in 2020 by Hugo Martinez, Damien Popote and Benjamin Karila. It operates as a Cloud based omnichannel knowlede base for customer support teams. Mayday has raised $2.98M in funding from Bpifrance. The company has 141 active competitors, including 16 funded and 18 that have exited. Its top competitors include companies like Guru, Inbenta and Sharpr.

Company Details

Cloud based omnichannel knowledge base for customer support teams. The platform helps businesses improve customer support productivity and quality by centralizing, harmonizing, and distributing knowledge across multiple channels. It allows businesses to create and manage a personalized FAQ that reduces the contact rate and increases customer satisfaction.
Email ID
*****@getmayday.co
Key Metrics
Founded Year
2020
Location
Paris, France
Stage
Acquired
Total Funding
$2.98M in 1 round
Latest Funding Round
Investors
Ranked
Employee Count
123 as on Sep 30, 2026
Similar Companies
Exit Details
Acquired by USU (Sep 11, 2025)

Mayday's acquisition details

Mayday got acquired by USU on Sep 11, 2025.
Click here to take a look at Mayday's acquisition in detail
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Mayday's funding and investors

Mayday has raised a total funding of $2.98M over 1 round. Its latest funding round was a Seed round on Jun 24, 2021 for $*****. 2 investors participated in its latest round. Mayday has 3 institutional investors.

Here is the list of recent funding rounds of Mayday:
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Jun 24, 2021
8052068
Seed
9868421
7845771
5805465
6522325
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Mayday's founders and board of directors

Founder? Claim Profile
The founders of Mayday are Hugo Martinez, Damien Popote and Benjamin Karila.
Here are the details of Mayday's key team members:

Mayday's employee count trend

Mayday has 123 employees as of Sep 26. Here is Mayday's employee count trend over the years:
Employee count trend for Mayday
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Mayday's Competitors and alternates

Top competitors of Mayday include Guru, Inbenta and Sharpr. Here is the list of Top 10 competitors of Mayday, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Guru
Guru
2013, Philadelphia (United States), Series C
AI platform for knowledge work, empowering teams with trusted information
$68M
66/100
2nd
Logo for Inbenta
Inbenta
2005, Foster City (United States), Series C
AI-based self-service platform with chatbots and NLP search
$63.3M
61/100
3rd
Logo for Mayday
Mayday
2020, Paris (France), Acquired
Cloud based omnichannel knowlede base for customer support teams
$2.98M
46/100
4th
Logo for Sharpr
Sharpr
2011, Salt Lake City (United States), Acquired
Knowledge management software for businesses
-
-
52/100
5th
Logo for ModuleQ
ModuleQ
2011, Cupertino (United States), Series B
Develops an AI-based task prioritization engine and a chatbot interface for enterprises
$23.7M
50/100
6th
Logo for No Hold
No Hold
1999, Milpitas (United States), Series A
Virtual agents and knowledge management software
$5.1M
49/100
7th
Logo for Shelf
Shelf
2016, Stamford (United States), Series B
Cloud-based platform for knowledge management
$60.7M
47/100
8th
Logo for Zoomin Software
Zoomin Software
2015, Tel Aviv (Israel), Acquired
Product content publishing and analytics platform for improving customer experience
$66M
47/100
9th
Logo for ScreenSteps
ScreenSteps
2003, Mclean (United States), Early Stage
Knowledge management solutions for customer support
$1M
-
47/100
10th
Logo for Solvvy
Solvvy
2013, Palo Alto (United States), Acquired
AI-first platform transforming workplace collaboration and customer experience
$16.5M
46/100
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Mayday's Investments and acquisitions

Mayday has made no investments or acquisitions yet.

Reports related to Mayday

Here is the latest report on Mayday's sector:

News related to Mayday

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