Mayday - About the company
Mayday is an acquired company based in Paris (France), founded in 2020 by Hugo Martinez, Damien Popote and Benjamin Karila. It operates as a Cloud based omnichannel knowlede base for customer support teams. Mayday has raised $2.98M in funding from Bpifrance. The company has 141 active competitors, including 16 funded and 18 that have exited. Its top competitors include companies like Guru, Inbenta and Sharpr.
Company Details
Cloud based omnichannel knowledge base for customer support teams. The platform helps businesses improve customer support productivity and quality by centralizing, harmonizing, and distributing knowledge across multiple channels. It allows businesses to create and manage a personalized FAQ that reduces the contact rate and increases customer satisfaction.
- Website
- www.mayday.fr/en
- Email ID
- *****@getmayday.co
Key Metrics
Founded Year
2020
Location
Paris, France
Stage
Acquired
Total Funding
$2.98M in 1 round
Latest Funding Round
Ranked
3rd among 141 active competitors
Employee Count
123 as on Sep 30, 2026
Exit Details
Acquired by USU (Sep 11, 2025)
Mayday's acquisition details
Mayday got acquired by USU on Sep 11, 2025.
Click here to take a look at Mayday's acquisition in detail
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Mayday's funding and investors
Mayday has raised a total funding of $2.98M over 1 round. Its latest funding round was a Seed round on Jun 24, 2021 for $*****. 2 investors participated in its latest round. Mayday has 3 institutional investors.
Here is the list of recent funding rounds of Mayday:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Jun 24, 2021 | 8052068 | Seed | 9868421 | 7845771 | 5805465 | 6522325 |
View details of Mayday's funding rounds and investors
Mayday's founders and board of directors
Founder? Claim ProfileHere are the details of Mayday's key team members:
- Hugo Martinez: Co-Founder & CTO of Mayday.
- Damien Popote: Co-Founder & CTO of Mayday and founder of 1 other company. Contact Info: 1 email address
- Benjamin Karila: Co-Founder & CPO of Mayday.
View details of Mayday's Founder profiles and Board Members
Mayday's employee count trend
Mayday has 123 employees as of Sep 26. Here is Mayday's employee count trend over the years:
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Mayday's Competitors and alternates
Top competitors of Mayday include Guru, Inbenta and Sharpr. Here is the list of Top 10 competitors of Mayday, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Guru 2013, Philadelphia (United States), Series C | AI platform for knowledge work, empowering teams with trusted information | $68M | 66/100 | |
2nd | Inbenta 2005, Foster City (United States), Series C | AI-based self-service platform with chatbots and NLP search | $63.3M | 61/100 | |
3rd | Cloud based omnichannel knowlede base for customer support teams | $2.98M | 46/100 | ||
4th | Sharpr 2011, Salt Lake City (United States), Acquired | Knowledge management software for businesses | - | - | 52/100 |
5th | ModuleQ 2011, Cupertino (United States), Series B | Develops an AI-based task prioritization engine and a chatbot interface for enterprises | $23.7M | 50/100 | |
6th | No Hold 1999, Milpitas (United States), Series A | Virtual agents and knowledge management software | $5.1M | 49/100 | |
7th | Shelf 2016, Stamford (United States), Series B | Cloud-based platform for knowledge management | $60.7M | 47/100 | |
8th | Zoomin Software 2015, Tel Aviv (Israel), Acquired | Product content publishing and analytics platform for improving customer experience | $66M | 47/100 | |
9th | ScreenSteps 2003, Mclean (United States), Early Stage | Knowledge management solutions for customer support | $1M | - | 47/100 |
10th | Solvvy 2013, Palo Alto (United States), Acquired | AI-first platform transforming workplace collaboration and customer experience | $16.5M | 46/100 |
Looking for more details on Mayday's competitors? Click here to see the top ones
Mayday's Investments and acquisitions
Mayday has made no investments or acquisitions yet.
Reports related to Mayday
Here is the latest report on Mayday's sector:
News related to Mayday
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Mayday joins USU to build the European leader in Knowledge ManagementBusiness Wire•Sep 11, 2025•USU, Mayday, Mayday
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