When was Plain founded?

Plain was founded in 2020 and raised its 1st funding round 2 years after it was founded.

Where is Plain located?

Plain is headquartered in London, United Kingdom.

Who is the current CEO of Plain?

Simon Rohrbach of Plain. They have also founded 1 company.

Which legal entities is Plain associated with?

Plain is associated with NOT JUST TICKETS LTD.

How many employees does Plain have?

As of Jan 31, 2025, the latest employee count at Plain is 8.

Is Plain a funded company?

Plain is a funded company, having raised a total of $21M across 2 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Nov 03, 2022.

When was the latest funding round of Plain?

Plain's latest funding was a $***** Series A round on Feb 10, 2025, with participation from 3 investors. Its primary sector is Customer Service Software. In United Kingdom, the Customer Service Software sector has seen $56.3M in funding in 2026 to date.

Where does Plain rank among its competitors?

Plain ranks 5th amongst 72 active competitors, of which 3 are funded. It stands 1st in terms of total funding among its competitors. The most recent competitor to raise funding was Onclarity, which secured $13.2M in Sep, 2025.

Who are the top competitors of Plain?

Plain's top competitors include Metasix, Onclarity and Modria. Among them, Onclarity secured the most recent funding round in September, 2025.

Plain - 2026 Company Profile, Team, Funding, Competitors & Financials

Plain is a series A company based in London (United Kingdom), founded in 2020 by Simon Rohrbach. It operates as an Offering SaaS based platform for complaint management. Plain has raised $21M in funding from investors like Index Ventures, Battery Ventures and Connect Ventures. The company has 72 active competitors, including 3 funded and 2 that have exited. Its top competitors include companies like Metasix, Onclarity and Modria.

Company Details

Offering SaaS based platform for complaint management. The Platform helps to manage early access requests, build bug reporting forms, and collect product feedback. The features offered by them are issue tracking option, themeable chat UI, manual channel switching and etc.

Website: www.plain.com/
Social
Email ID: *****@plain.com

Key Metrics

Founded Year

2020

Location

London, United Kingdom

Stage

Series A

Total Funding

$21M in 2 rounds

Latest Funding Round

Series A, Feb 10, 2025, $*****

Investors

Index Ventures & 26 more

Ranked

5^th among 72 active competitors

Employee Count

8 as on Jan 31, 2025

Similar Companies

Metasix & 98 more

View Plain's full profile

Plain is associated with 1 legal entity given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
NOT JUST TICKETS LTD CIN: 12736513 , United Kingdom, Active	Jul 12, 2020	-	8 (As on Jan 31, 2025)

Plain has raised a total funding of $21M over 2 rounds. Its first funding round was on Nov 03, 2022. Its latest funding round was a Series A round on Feb 10, 2025 for $*****. 3 investors participated in its latest round. Plain has 6 institutional investors and 21 angel investors.

Here is the list of recent funding rounds of Plain:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Feb 10, 2025	9533252	Series A	2055429	9069262	3024853	3449920
Nov 03, 2022	1851005	Seed	9980014	6336706	Index Ventures & 1 more	Thomas Paul Mann & 7 more

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View details of Plain's funding rounds and investors

The founders of Plain is Simon Rohrbach. Simon Rohrbach is the CEO of Plain.

Here are the details of Plain's key team members:

Simon Rohrbach: Co-Founder & CEO of Plain. They serve on the board of 1 company.

Plain's Board of Directors

Plain's board has 3 active members. Simon Rohrbach is part of team and Neeraj Agrawal and Neeraj Agrawal are independent board members.

Here is the list of Plain's board of directors:

Name	Type	Representing	Status	Duration
Simon Rohrbach	Team	-	Current	5y 11m
Neeraj Agrawal	Independent board member	-	Current	1y 6m
rnugfys	Independent board member	-	Current	6y 8m
arzoxmp	Independent board member	-	Past	6y 6m

View details of Plain's Founder profiles and Board Members

Plain's employee count trend

Plain has 8 employees as of Jan 25. Here is Plain's employee count trend over the years:

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Top competitors of Plain include Metasix, Onclarity and Modria. Here is the list of Top 10 competitors of Plain, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Metasix 2010, Sao Paulo (Brazil), Unfunded	Cloud based integrated compliance management software provider	-	-	55/100
2nd	Onclarity Series B	Clarity \| AI Customer Support and Voice of Customer, Built for Security	$13.2M	Prosus, PROSPER & 8 others	43/100
3rd	Modria 2011, San Jose (United States), Acqui-Hired	Software and services empowering public sector performance, accessibility, and transparency	$15.4M	Foundry, HT Ventures & 10 others	40/100
4th	Service 2015, Los Angeles (United States), Acquired	Flight tracking, compensation claims, and flight protection for air passengers	$3.64M	Menlo Ventures, Arena Ventures & 12 others	38/100
5th	Plain 2020, London (United Kingdom), Series A	Offering SaaS based platform for complaint management	$21M	Index Ventures, Connect Ventures & 25 others	37/100
6th	SweetHawk 2015, Melbourne (Australia), Unfunded	Developer of software applications for managing workflows within support platforms	-	-	30/100
7th	Workpro 1969, Edinburgh (United Kingdom), Early Stage	Case management software	$635K	Capital for Colleagues	29/100
8th	TurnFriendly 2001, Nuremberg (Germany), Unfunded	Provider of customer experience and complaint management software	-	-	28/100
9th	Responer 2015, Wrocław (Poland), Unfunded	Offering customer relationship management and complaint management solutions	-	-	28/100
10th	Best Practical Solutions 2001, Boston (United States), Unfunded	Provider of an open-source enterprise-grade issue and ticket tracking system	-	-	27/100