When was Recustomer founded?

Recustomer was founded in 2021 and raised its 1st funding round within a year of its incorporation.

Where is Recustomer located?

Recustomer is headquartered in Tokyo, Japan.

Who is the current CEO of Recustomer?

Yasuhiro Shibata of Recustomer.

Is Recustomer a funded company?

Recustomer is a funded company, having raised a total of $6.28M across 3 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Sep 28, 2021.

When was the latest funding round of Recustomer?

Recustomer's latest funding was a $***** Series A round on Sep 20, 2024, with participation from 5 investors. Its primary sector is Fashion Tech. In Japan, the Fashion Tech sector has seen $10.3M in funding in 2026 to date.

Where does Recustomer rank among its competitors?

Recustomer ranks 5th amongst 105 active competitors, of which 23 are funded. It stands 9th in terms of total funding among its competitors. The most recent competitor to raise funding was Archive, which secured $30M in Feb, 2025.

Who are the top competitors of Recustomer?

Recustomer's top competitors include Zilingo, Archive and HYLA Mobile. Among them, Archive secured the most recent funding round in February, 2025.

Recustomer - 2026 Company Profile, Team, Funding & Competitors

Company Details

Provider of platform optimizing post-purchase customer experience for e-commerce businesses. It offers tools for returns, cancellations, trial purchases, and delivery tracking. The platform aims to improve customer lifetime value, prevent cart abandonment, and reduce customer service costs. It automates returns and exchanges, facilitates try-before-you-buy options, and provides delivery updates.

Website: recustomer.me
Social
Email ID: *****@recustomer.co
Part Of

Key Metrics

Founded Year

2021

Location

Tokyo, Japan

Stage

Series A

Total Funding

$6.28M in 3 rounds

Latest Funding Round

Series A, Sep 20, 2024, $*****

Investors

Coral Capital & 8 more

Ranked

5^th among 105 active competitors

Similar Companies

HYLA Mobile & 77 more

View Recustomer's full profile

Recustomer has raised a total funding of $6.28M over 3 rounds. Its first funding round was on Sep 28, 2021. Its latest funding round was a Series A round on Sep 20, 2024 for $*****. 5 investors participated in its latest round. Recustomer has 9 institutional investors.

Here is the list of recent funding rounds of Recustomer:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Sep 20, 2024	9503710	Series A	9165721	6528827	3875873	2806093
Nov 17, 2022	1028822	Seed	6820718	2353840	2613525	7365920
Sep 28, 2021	9246685	Seed	7163164	5681886	Coral Capital	ALL STAR SAAS FUND & 1 more

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Top competitors of Recustomer include Zilingo, Archive and HYLA Mobile. Here is the list of Top 10 competitors of Recustomer, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zilingo 2015, Singapore (Singapore), Series D	Provider of supply chain management solutions for fashion businesses	$346M	Sequoia Capital, Burda Principal Investments ... & 27 others	73/100
2nd	Archive 2021, San Francisco (United States), Series B	Provider of software suite solutions for recommerce fashion brands	$54M	Lightspeed Venture Partners, Bain Capital Ventures ... & 15 others	65/100
3rd	HYLA Mobile 2009, Farmers Branch (United States), Acquired	Provider of tech-enabled mobile device trade-in and recommerce solutions	$148M	Kleiner Perkins, Silver Lake & 6 others	62/100
4th	Trove 2012, Brisbane (United States), Series E	Recommerce management solutions for fashion companies	$150M	Accel, Wellington & 21 others	59/100
5th	Recustomer 2021, Tokyo (Japan), Series A	Provider of platform optimizing post-purchase customer experience for e-commerce businesses	$6.28M	Salesforce Ventures, Hakuhodo DY Ventures ... & 7 others	49/100
6th	Rye 2021, New York City (United States), Seed	Provider of recommerce software solutions for e-commerce businesses	$14M	Andreessen Horowitz, Uncommon Capital & 8 others	46/100
7th	Arrive 2017, Santa Monica (United States), Series A	Platform offering re-commerce solutions for brands and retailers	$25M	Javelin Venture Partners, Climactic & 12 others	46/100
8th	Recurate 2020, Washington, DC (United States), Acquired	Provider of resale marketplace platform for eCommerce stores	$17.7M	Gradient Ventures, Jump Capital & 10 others	45/100
9th	Exenta 2007, New York City (United States), Acquired	ERP software for the apparel industry	$8.61M	L Capital Partners, Star Mountain Capital ... & 1 others	44/100
10th	VU Custom 2007, Jackson (United States), Series A	Provider of a SaaS platform enabling brands to offer customization	$4.22M	Greybull Stewardship	44/100