When was Richpanel founded?

Richpanel was founded in 2018 and raised its 1st funding round 2 years after it was founded.

Where is Richpanel located?

Richpanel is headquartered in San Jose, United States. It is registered at H/702, GOKUL RESIDENSI,OPPSAIDHAM THAKUR VLG, KANDIVALI EAST, Mumbai City, MUMBAI, Maharashtra, India, 400101.

Who is the current CEO of Richpanel?

Amit R G of Richpanel. They have also founded 1 company.

How many employees does Richpanel have?

As of Aug 31, 2026, the latest employee count at Richpanel is 35.

Is Richpanel a funded company?

Richpanel is a funded company, having raised a total of $***** in its 1st and only funding round, a Seed round on Dec 09, 2020.

How much is Richpanel worth?

The latest valuation of Richpanel is $***** as of Dec 31, 2023.

When was the latest funding round of Richpanel?

Richpanel's latest funding was a $***** Seed round on Dec 09, 2020, with participation from 1 investor.

Where does Richpanel rank among its competitors?

Richpanel ranks 37th amongst 346 active competitors, of which 23 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Spreetail, which secured $208M in Feb, 2023.

Who are the top competitors of Richpanel?

Richpanel's top competitors include Verifone, B&Q and DXL. Among them, Spreetail secured the most recent funding round in February, 2023.

Richpanel - 2026 Company Profile, Team, Funding & Competitors

Richpanel is a seed company based in San Jose (United States), founded in 2018 by Nicole NA, Amit R G and G D J Dorai. It operates as a Live chat and help desk software for e-commerce. Richpanel has raised an undisclosed amount in funding from Surge, with a current valuation of $*****. The company has 346 active competitors, including 23 funded and 77 that have exited. Its top competitors include companies like Verifone, B&Q and DXL.

Company Details

Richpanel provides live chat and help desk software for e-commerce. It allows e-commerce stores to connect with the software, understand customer requests and queries and improve their experiences. It enables users to increase team productivity using intelligent bots, manage support from various channels that include live chat, email, helpdesk and WhatsApp. Other solutions include customer and visitor management and can be integrated with Magneto, Shopify, Freshdesk, Salesforce, Google Analytics and more. It offers a subscription-based pricing model.

Website: www.richpanel.com/
Social
Email ID: *****@richpanel.com
Phone Number: +1 **********
Registered Address: H/702, GOKUL RESIDENSI,OPPSAIDHAM THAKUR VLG, KANDIVALI EAST, Mumbai City, MUMBAI, Maharashtra, India, 400101

Key Metrics

Founded Year

2018

Location

San Jose, United States

Stage

Seed

Latest Funding Round

Seed, Dec 09, 2020, $*****

Post Money Valuation

$***** as on Dec 31, 2023

Investors

Surge

Ranked

37^th among 346 active competitors

Employee Count

35 as on Aug 31, 2026

Similar Companies

Algolia & 489 more

View Richpanel's full profile

Richpanel is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
SWIFTPIM PRODUCTS PRIVATE LIMITED CIN: U72900MH2016PTC283527 , India, Active	Jul 12, 2016	0 - ₹10 Cr (As on Mar 31, 2025)	18 (As on Aug 31, 2024)
Amadeus IT Group CIN: A84409408 , Spain, Active		-	-	-

Richpanel has raised funding over 1 round. Its latest funding round was a Seed round on Dec 09, 2020 for $*****. 1 investor participated in its latest round. Richpanel has 1 institutional investor.

Here is the list of recent funding rounds of Richpanel:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Dec 09, 2020	6054831	Seed	5571284	7189924	5376807	3037495

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View details of Richpanel's funding rounds and investors

The founders of Richpanel are Nicole NA, Amit R G and G D J Dorai.

Here are the details of Richpanel's key team members:

Nicole NA: Founder's Office - Generalist of Richpanel and founder of 1 other company.
Amit R G: Co-Founder & CEO of Richpanel and founder of 1 other company.
Contact Info: 1 email address
G D J Dorai: Co-Founder of Richpanel.

View details of Richpanel's Founder profiles and Board Members

Richpanel's employee count trend

Richpanel has 35 employees as of Aug 26. Here is Richpanel's employee count trend over the years:

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Top competitors of Richpanel include Verifone, B&Q and DXL. Here is the list of Top 10 competitors of Richpanel, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Verifone 1981, Alpharetta (United States), Acquired	Provider of end-to-end payment solutions for retail, fuel, and hospitality	-	Trinity Capital, Rotating Boulder Fund & 7 others	66/100
2nd	B&Q 1969, Eastleigh (United Kingdom), Acquired	Provider of e-commerce support services	-	-	60/100
3rd	DXL 2005, Canton (United States), Public	Provider e-commerce support services	-	-	58/100
4th	Centric Brands 1987, New York City (United States), Acquired	Retailer of apparels and accessories for men, women and kids	-	Ares Capital Corporation, Ares Management ... & 3 others	58/100
5th	Phillips 1796, New York City (United States), Acquired	Provider of e-commerce support services	-	3i Group	56/100
6th	Blain's Farm & Fleet 1955, Janesville (United States), Unfunded	Provider of e-commerce support services	-	-	54/100
7th	Lakeshore 1954, Carson (United States), Acquired	Provider of e-commerce support services	-	Next Play Ventures	54/100
8th	Spreetail 2006, Lincoln (United States), Late Stage	Provider of oversize accelerator software solutions for bulky products	$208M	McCarthy Capital	54/100
9th	Scheels 1902, Fargo (United States), Unfunded	Provider of e-commerce support services	-	-	53/100
10th	Rue Gilt Groupe 2008, Boston (United States), Series C	Provider of e-commerce consultant services	$35M	First Principles	48/100
37th	Richpanel 2018, San Jose (United States), Seed	Live chat and help desk software for e-commerce	-	Surge	35/100