When was Richpanel founded?

Richpanel was founded in 2018 and raised its 1st funding round 2 years after it was founded.

Where is Richpanel located?

Richpanel is headquartered in San Jose, United States. It is registered at H/702, GOKUL RESIDENSI,OPPSAIDHAM THAKUR VLG, KANDIVALI EAST, Mumbai City, MUMBAI, Maharashtra, India, 400101.

Who is the current CEO of Richpanel?

Amit R G of Richpanel. They have also founded 1 company.

How many employees does Richpanel have?

As of Mar 31, 2026, the latest employee count at Richpanel is 33.

Is Richpanel a funded company?

Richpanel is a funded company, having raised a total of $***** in its 1st and only funding round, a Seed round on Dec 09, 2020.

When was the latest funding round of Richpanel?

Richpanel's latest funding was a $***** Seed round on Dec 09, 2020, with participation from 1 investor.

Where does Richpanel rank among its competitors?

Richpanel ranks 116th amongst 1322 active competitors, of which 92 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Uzum, which secured $132M in Mar, 2026.

Who are the top competitors of Richpanel?

Richpanel's top competitors include Uzum, Verifone and Korea Credit Data. Among them, Uzum secured the most recent funding round in March, 2026.

Richpanel - 2026 Company Profile, Team, Funding & Competitors

Company Details

Richpanel provides live chat and help desk software for e-commerce. It allows e-commerce stores to connect with the software, understand customer requests and queries and improve their experiences. It enables users to increase team productivity using intelligent bots, manage support from various channels that include live chat, email, helpdesk and WhatsApp. Other solutions include customer and visitor management and can be integrated with Magneto, Shopify, Freshdesk, Salesforce, Google Analytics and more. It offers a subscription-based pricing model.

Website: www.richpanel.com/
Social
Email ID: *****@richpanel.com
Phone Number: +1 **********
Registered Address: H/702, GOKUL RESIDENSI,OPPSAIDHAM THAKUR VLG, KANDIVALI EAST, Mumbai City, MUMBAI, Maharashtra, India, 400101

Key Metrics

Founded Year

2018

Location

San Jose, United States

Stage

Seed

Latest Funding Round

Seed, Dec 09, 2020, $*****

Investors

Surge

Ranked

116^th among 1322 active competitors

Employee Count

33 as on Mar 31, 2026

Similar Companies

Algolia & 456 more

View Richpanel's full profile

Richpanel is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
SWIFTPIM PRODUCTS PRIVATE LIMITED CIN: U72900MH2016PTC283527 , India, Active	Jul 12, 2016	$871K (As on Mar 31, 2025)	18 (As on Aug 31, 2024)
Amadeus IT Group CIN: A84409408 , Spain, Active		-	-	-

Richpanel has raised funding over 1 round. Its latest funding round was a Seed round on Dec 09, 2020 for $*****. 1 investor participated in its latest round. Richpanel has 1 institutional investor.

Here is the list of recent funding rounds of Richpanel:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Dec 09, 2020	6551278	Seed	6122741	2458472	2895355	3084145

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View details of Richpanel's funding rounds and investors

The founders of Richpanel are Amit R G and G D J Dorai.

Here are the details of Richpanel's key team members:

Amit R G: Co-Founder & CEO of Richpanel and founder of 1 other company.
Contact Info: 1 email address
G D J Dorai: Co-Founder of Richpanel.

View details of Richpanel's Founder profiles and Board Members

Richpanel's employee count trend

Richpanel has 33 employees as of Mar 26. Here is Richpanel's employee count trend over the years:

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Top competitors of Richpanel include Uzum, Verifone and Korea Credit Data. Here is the list of Top 10 competitors of Richpanel, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Uzum 2022, Tashkent (Uzbekistan), Series C	Provider of e-commerce marketplace, financial, banking, and automotive services	$254M	Tencent, FinSight & 4 others	73/100
2nd	Verifone 1981, Alpharetta (United States), Acquired	Provider of end-to-end payment solutions for retail, fuel, and hospitality	-	Kleiner Perkins, Invictus Growth & 7 others	70/100
3rd	Korea Credit Data 2016, Seoul (South Korea), Series D	Provider of essential services for merchants including business management, customer analysis, and payment services	$132M	QUAD, Fiserv & 23 others	61/100
4th	OSF Digital 2003, Quebec City (Canada), Series C	Provider of global commerce and digital cloud transformation services	$143M	Delta-v Capital, Sunstone Partners & 3 others	61/100
5th	Monolith 2020, New York City (United States), Series A	Provider of e-commerce software suite solutions to brands	$97.5M	Ares Management, Crossbeam & 1 others	60/100
6th	El Corte Ingles 1940, Madrid (Spain), Funding Raised	Retailer of apparels and accessories for men, women and kids	-	Societe Generale, Deutsche Bank & 25 others	60/100
7th	B&Q 1969, Eastleigh (United Kingdom), Acquired	Provider of e-commerce support services	-	-	59/100
8th	SUPER STUDIO 2014, Meguro City (Japan), Series A	Provider of software development and UI design services	$11.7M	MUFG Innovation Partners, 31VENTURES & 4 others	59/100
9th	Centric Brands 1987, New York City (United States), Acquired	Retailer of apparels and accessories for men, women and kids	-	Ares Capital Corporation, Ares Management ... & 3 others	58/100
10th	Lakeshore 1954, Carson (United States), Acquired	Provider of e-commerce support services	-	Next Play Ventures	57/100
116th	Richpanel 2018, San Jose (United States), Seed	Live chat and help desk software for e-commerce	-	Surge	35/100