SysAid - About the company
SysAid is a late stage company based in Tel Aviv (Israel), founded in 2002. It operates as a Cloud based platform offering ITSM solutions. SysAid has raised $30M in funding from Israel Growth Partners. The company has 575 active competitors, including 87 funded and 42 that have exited. Its top competitors include companies like Moveworks, Atomicwork and Sierra.
Company Details
Cloud based platform offering ITSM solutions. It provides ITSM solution that allows for central control IT operations, including the service desk, asset management and MDM. IT administrators are able to manage and maintain the service desk and IT assets from the office or directly from the mobile devices, while end users can submit IT tickets, problems from the mobile devices.
- Website
- www.sysaid.com/
Key Metrics
Founded Year
2002
Location
Tel Aviv, Israel
Stage
Late Stage
Total Funding
$30M in 1 round
Latest Funding Round
Investors
Ranked
38th among 575 active competitors
Employee Count
266 as on Aug 31, 2026
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SysAid's funding and investors
SysAid has raised a total funding of $30M over 1 round. Its latest funding round was a PE round on Nov 20, 2018 for $*****. 1 investor participated in its latest round. SysAid has 2 institutional investors.
Here is the list of recent funding rounds of SysAid:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Nov 20, 2018 | 3518306 | PE | 4257991 | 3897500 | 3141343 | 2697798 |
View details of SysAid's funding rounds and investors
SysAid's founders and board of directors
Founder? Claim ProfileSysAid's employee count trend
SysAid has 266 employees as of Aug 26. Here is SysAid's employee count trend over the years:
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SysAid's Competitors and alternates
Top competitors of SysAid include Moveworks, Atomicwork and Sierra. Here is the list of Top 10 competitors of SysAid, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Moveworks 2016, Mountain View (United States), Acquired | Developer of an AI assistant platform for enterprise workflow automation | $315M | 73/100 | |
2nd | Atomicwork 2022, Palo Alto (United States), Series A | AI based platform to streamline the IT service management and employee experience processes | $40.3M | 71/100 | |
3rd | Sierra 2023, San Francisco (United States), Series E | A conversational AI platform that helps businesses to build customer experiences | $1.58B | 70/100 | |
4th | EliseAI 2017, New York City (United States), Series E | Offering conversational AI platforms | $392M | 69/100 | |
5th | Avaamo 2014, Los Altos (United States), Series A | Provider of conversational AI platform for enterprises | $23.5M | 66/100 | |
6th | Aisera 2017, Santa Clara (United States), Acquired | Provider of AI agent platform for enterprise automation | $150M | 66/100 | |
7th | LivePerson 1995, New York City (United States), Acquired | Provider of conversational AI platform for digital customer and agent experiences | - | 64/100 | |
8th | Provider of low and no code intelligent business automation platform that enables digital transformation | $73M | 63/100 | ||
9th | Ivanti 1985, South Jordan (United States), Acquired | Cloud based platform offering IT asset and service management software | - | 63/100 | |
10th | Provider of a platform for generating videos using artificial intelligence | $48M | 63/100 | ||
38th | Cloud based platform offering ITSM solutions | $30M | 49/100 |
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SysAid's Investments and acquisitions
SysAid has made no investments or acquisitions yet.
Reports related to SysAid
Here is the latest report on SysAid's sector:
News related to SysAid
Media has covered SysAid for a total of 4 events in the last 1 year, 1 of them has been about company updates and 1 about partnerships.
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SysAid Enhances AI Agent Builder with Fully Agentic Coding Machine LearningAiThority•Nov 24, 2025•SysAid
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SysAid Recognized in the 2025 Gartner® Magic Quadrant™ for AI Applications in IT Service ManagementPR Newswire•Sep 11, 2025•SysAid
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SysAid Named a Strong Performer in 2025 Gartner® Peer Insights™ Voice of the Customer for AI Applications in ITSMPR Newswire•Jun 10, 2025•SysAid
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SysAid Announces General Availability of Agentic AI Platform with AI Agents for ITSMPR Newswire•Mar 25, 2025•SysAid
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Sysaid Wins 2025 Stevie Awards For Sales & Customer Service Among Over 2,100 Nominations Across IndustriesPR Newswire•Mar 17, 2025•SysAid
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SysAid Enhances AI-Driven ITAM with Advanced Discovery, Powered by Partnership with LansweeperCIO Influence•Feb 24, 2025•SysAid, Lansweeper
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SysAid Welcomes Softchoice as Partner to Deliver AI-Powered ITSM Solutions to Its CustomersPR Newswire•Dec 05, 2024•SysAid, Softchoice
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SysAid Recognized as one of the Emerging Leaders in the 2024 Gartner® Innovation Guide for Generative AI Report TechnologiesPR Newswire•Nov 20, 2024•SysAid
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