When was ZEALS founded?

ZEALS was founded in 2014 and raised its 1st funding round 1 year after it was founded.

Where is ZEALS located?

ZEALS is headquartered in San Francisco, United States.

Who is the current CEO of ZEALS?

Masa Shimizu of ZEALS. They have also founded 1 company.

How many employees does ZEALS have?

As of Sep 30, 2026, the latest employee count at ZEALS is 241.

Is ZEALS a funded company?

ZEALS is a funded company, having raised a total of $51.2M across 7 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Jan 2015.

When was the latest funding round of ZEALS?

ZEALS's latest funding was a $***** Series E round on May 11, 2022, with participation from 4 investors. Its primary sector is Chatbots. In United States, the Chatbots sector has seen $3.88B in funding in 2026 to date.

Where does ZEALS rank among its competitors?

ZEALS ranks 20th amongst 12723 active competitors, of which 392 are funded. It stands 6th in terms of total funding among its competitors. The most recent competitor to raise funding was Sierra, which secured $950M in May, 2026.

Who are the top competitors of ZEALS?

ZEALS's top competitors include Fractal Analytics, EXL and Sierra. Among them, Sierra secured the most recent funding round in May, 2026.

ZEALS - 2026 Company Profile, Team, Funding & Competitors

ZEALS is a series E company based in San Francisco (United States), founded in 2014 by Masa Shimizu. It operates as an AI based conversational commerce platform. ZEALS has raised $51.2M in funding from JIC Venture Growth Investments. The company has 12723 active competitors, including 392 funded and 232 that have exited. Its top competitors include companies like Fractal Analytics, EXL and Sierra.

Company Details

AI based conversational commerce platform. It is a conversational commerce platform that combines AI chatbots and communication design to deliver new customer service and purchasing experiences. It aims to provide users with innovative solutions for chat commerce.

Website: zeals.ai
Social
Email ID: *****@zeals.ai

Key Metrics

Founded Year

2014

Location

San Francisco, United States

Stage

Series E

Total Funding

$51.2M in 7 rounds

Latest Funding Round

Series E, May 11, 2022, $*****

Investors

JIC Venture Growth Investments & 9 more

Ranked

20^th among 12723 active competitors

Employee Count

241 as on Sep 30, 2026

Similar Companies

Sierra & 1050 more

View ZEALS's full profile

ZEALS has raised a total funding of $51.2M over 7 rounds. Its first funding round was on Jan 2015. Its latest funding round was a Series E round on May 11, 2022 for $*****. 4 investors participated in its latest round. ZEALS has 10 institutional investors.

Here is the list of recent funding rounds of ZEALS:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
May 11, 2022	8699454	Series E	8044268	3259557	5262474	7495206
May 11, 2022	9271987	Conventional Debt	1704580	1226022	9554611	Mizuho Bank & 1 more
Apr 01, 2021	6987710	Series D	1616555	9968508	5867232	Z Venture Capital & 2 more

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View details of ZEALS's funding rounds and investors

The founders of ZEALS is Masa Shimizu. Masa Shimizu is the CEO of ZEALS.

Here are the details of ZEALS's key team members:

Masa Shimizu: Founder & CEO of ZEALS.
Contact Info: 1 email address

View details of ZEALS's Founder profiles and Board Members

ZEALS's employee count trend

ZEALS has 241 employees as of Sep 26. Here is ZEALS's employee count trend over the years:

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Top competitors of ZEALS include Fractal Analytics, EXL and Sierra. Here is the list of Top 10 competitors of ZEALS, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Fractal Analytics 2000, New York City (United States), Public	Provider of enterprise artificial intelligence solutions across multiple industries	$685M	Khazanah Nasional Berhad, TA Associates & 22 others	80/100
2nd	EXL 1999, New York City (United States), Public	Developer of enterprise data and artificial intelligence based operational solutions	$10M	TCV, Orogen Group & 4 others	75/100
3rd	Sierra 2023, San Francisco (United States), Series E	A conversational AI platform that helps businesses to build customer experiences	$1.58B	Greenoaks, Benchmark & 9 others	73/100
4th	Hyro 2014, New York City (United States), Series C	Provider of an AI-based conversational platform	$115M	Healthier Capital, Spider Capital & 16 others	72/100
5th	Accion Labs 2011, Bridgeville (United States), Series A	Provider of digital engineering, data analytics, cloud infrastructure, and automation services	$93M	TA Associates, True North & 4 others	69/100
6th	TO THE NEW 2006, Singapore (Singapore), Series A	Digital technology services company providing innovative product engineering solutions to diverse industries	$3.15M	BK Media Mauritius, South Asia Entertainment Holding ... & 7 others	66/100
7th	Version1 1996, Dublin (Ireland), Acquired	Provider of IT consulting and outsourced managed services	$107M	Development Capital, Volpi Capital & 2 others	66/100
8th	ExaWizards 2016, Chiba (Japan), Public	Developer of AI-based services for social problems	$17.4M	Sompo Holdings, Scrum Ventures & 10 others	65/100
9th	Capgemini 1967, Paris (France), Public	Provider of IT consulting services for business transformation and management	-	General Atlantic, PM & Partners & 4 others	64/100
10th	Artefact 1998, Paris (France), Acquired	Digital marketing services provider	-	Eiffel Investment Group, Cathay Capital & 4 others	64/100
20th	ZEALS 2014, San Francisco (United States), Series E	AI based conversational commerce platform	$51.2M	Salesforce Ventures, MUFG & 8 others	61/100