Top Live Chat Software startups
There are 3,056 Live Chat Software startups which include Decagon, Lorikeet, Gradient Labs, Pypestream, Rezolve AI. Out of these, 472 startups are funded, with 184 having secured Series A+ funding. United States has the most number of companies in Live Chat Software (762), followed by India
(360), and then United Kingdom (192).
2026 has seen the creation of 138 Live Chat Software startups. Over the past 10 years, an average of 165 new companies have been launched annually. Notably, several of these startups have been founded by alumni of Stanford University, Massachusetts Institute of Technology and BITS Pilani.
Here is the list of top Live Chat Software Startups
1. Decagon
AI-powered customer experience platform. It enables businesses to build, manage, and optimize intelligent virtual agents across voice, chat, and email channels to deliver personalized, scalable customer support and concierge-style interactions. It enables organizations to create AI-driven concierge experiences that can handle customer interactions across multiple communication channels, including voice, chat, and email, while maintaining consistent and personalized experiences.
Key facts about Decagon
- Founded Year: 2023
- Location: San Francisco (United States)
- Stage: Series D
- Total Funding till date: $481M
- Investors: Accel, Andreessen Horowitz and 27 Others
- Latest Funding Round: Series D, Jan 28, 2026, $*****
- Tracxn Score: 72/100 What is this?
- Competitors Rank: 4 of 3,829 Competitors
2. Lorikeet
AI-powered customer support platform. It is an AI-powered customer support platform that offers human-quality support. Its AI agent is designed to follow workflows and resolve issues, and can be integrated into existing support system. It can reference the help center, runbooks, and standard operating procedures to have necessary context to assist customers. The platform provides insights into performance, allowing businesses to identify areas for improvement in the AIs training and response strategies.
Key facts about Lorikeet
- Founded Year: 2023
- Location: San Francisco (United States)
- Stage: Series A
- Total Funding till date: $49M
- Investors: QED Investors, Blackbird Ventures and 9 Others
- Latest Funding Round: Series A, Aug 06, 2025, $*****
- Tracxn Score: 69/100 What is this?
- Competitors Rank: 12 of 3,829 Competitors
AI agents to automate manual and repetitive tasks. Its agents utilizes machine learning techniques, including natural language processing and retrieval-augmented generation to automate manual and repetitive tasks including customer support, and self-service workflows.
Key facts about Gradient Labs
- Founded Year: 2023
- Location: London (United Kingdom)
- Stage: Series A
- Total Funding till date: $30M
- Investors: LocalGlobe, Octopus Ventures and 16 Others
- Latest Funding Round: Series A, Jun 01, 2026, $*****
- Tracxn Score: 67/100 What is this?
- Competitors Rank: 6 of 2,664 Competitors
4. Pypestream
Provider of AI-powered platform automating business processes and customer interactions. The platform deploys microagents to automate service, sales, and operational tasks. It unifies conversations across multiple channels, blending live agent support with automation. The platform offers real-time data analytics to track performance and refine strategies.
Key facts about Pypestream
- Founded Year: 2015
- Location: New York City (United States)
- Stage: Series B
- Total Funding till date: $44.5M
- Investors: WGI Group, Plug and Play Tech Center and 12 Others
- Latest Funding Round: Series B, Mar 2025, $*****
- Tracxn Score: 61/100 What is this?
- Competitors Rank: 18 of 2,738 Competitors
5. Rezolve AI
Developer of agentic artificial intelligence for enterprise support service automation. This platform provides autonomous agents designed to manage information technology, human resources, and financial operations workflows. The system utilizes multimodal capabilities to facilitate ticketing, incident detection, and knowledge management across various communication channels. It integrates with existing enterprise software ecosystems to enable automated decision-making and process execution. The technology focuses on resolving internal service requests through conversational interfaces and pre-built automation libraries.
Key facts about Rezolve AI
- Founded Year: 2017
- Location: Dublin (United States)
- Stage: Series A
- Total Funding till date: $13.5M
- Investors: Tri-Valley Ventures, SIG Venture Capital and 22 Others
- Latest Funding Round: Series A, Feb 08, 2023, $*****
- Tracxn Score: 61/100 What is this?
- Competitors Rank: 30 of 3,230 Competitors
