When was Berry founded?

Berry was founded in 2020 and raised its 1st funding round 3 years after it was founded.

Where is Berry located?

Berry is headquartered in San Francisco, United States.

How many employees does Berry have?

As of Aug 31, 2026, the latest employee count at Berry is 11.

Is Berry a funded company?

Berry is a funded company, having raised a total of $500K across 2 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on 2023.

How much is Berry worth?

The latest valuation of Berry is $***** as of Jan 01, 2023.

When was the latest funding round of Berry?

Berry's latest funding was a $***** Seed round on 2023, with participation from 1 investor. Its primary sector is Customer Success Management. In United States, the Customer Success Management sector has seen $596M in funding in 2026 to date.

Where does Berry rank among its competitors?

Berry ranks 5th amongst 17 active competitors, of which 2 are funded. It stands 3rd in terms of total funding among its competitors. The most recent competitor to raise funding was Berry, which secured an undisclosed amount in Jan, 2023.

Who are the top competitors of Berry?

Berry's top competitors include Skilljar, GitBook and Document360. Among them, Berry secured the most recent funding round in January, 2023.

Berry - 2026 Company Profile, Team, Funding & Competitors

Company Details

AI based platform to manage customer success and onboarding. Its AI CSM onboards and trains customers on auto pilot managing value and account activation. It guides customers in problem discovery and change management and helps customers to articulate the needs to the team. The platform helps enterprise SaaS companies leverage AI in post-sales touch points such as onboarding, training, support, and change.

Website: berryai.com
Email ID: *****@berryapp.io

Key Metrics

Founded Year

2020

Location

San Francisco, United States

Stage

Seed

Total Funding

$500K in 2 rounds

Latest Funding Round

Seed, 2023, $*****

Post Money Valuation

$***** as on Jan 01, 2023

Investors

Thibaud Elziere & 4 more

Ranked

5^th among 17 active competitors

Employee Count

11 as on Aug 31, 2026

Similar Companies

Skilljar & 17 more

View Berry's full profile

Berry is associated with 1 legal entity given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Reports
BERRY, INC CIN: 351679621 , United States, Active	Dec 31, 1999	-	7 (As on Dec 31, 2024)	-

Berry has raised a total funding of $500K over 2 rounds. Its first funding round was on 2023. Its latest funding round was a Seed round on 2023 for $*****. 1 investor participated in its latest round. Berry has 3 institutional investors and 2 angel investors.

Here is the list of recent funding rounds of Berry:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
2023	8357	Seed	4850	3258	7260	5701
2023	4878	Seed	7027	4448	8707	TRAC

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View details of Berry's funding rounds and investors

The founders of Berry are Ann Chan and Yan Fu.

Here are the details of Berry's key team members:

Ann Chan: Co-Founder of Berry and founder of 2 other companies, Berry and Indemand.
Contact Info: 2 email addresses
Yan Fu: Co-Founder of Berry and founder of 1 other company.
Contact Info: 2 email addresses

View details of Berry's Founder profiles and Board Members

Berry's employee count trend

Berry has 11 employees as of Aug 26. Here is Berry's employee count trend over the years:

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Top competitors of Berry include Skilljar, GitBook and Document360. Here is the list of Top 10 competitors of Berry, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Skilljar 2013, Seattle (United States), Acquired	Cloud based customer onboarding and training platform	$53.1M	Shasta Ventures, Insight Partners & 5 others	58/100
2nd	GitBook 2014, Lyon (France), Funding Raised	Technical Documentation tool	-	Kima Ventures, Point Nine & 1 others	48/100
3rd	Document360 2017, London (United Kingdom), Unfunded	Cloud-based enterprise knowledge management software provider	-	-	44/100
4th	Thought Industries 2012, Boston (United States), Series A	Cloud based customer onboarding and training platform	-	Luminate Capital Partners	42/100
5th	Berry 2020, San Francisco (United States), Seed	AI based platform to manage customer success and onboarding	$500K	Y Combinator, TRAC & 3 others	39/100
6th	Trainn 2020, Mountain View (United States), Acquired	Providing platform for user onboarding through video tutorials	$700K	Speciale Invest, Arka Venture Labs & 3 others	38/100
7th	CXcherry 2020, Pune (India), Unfunded	Provider of customer education, engagement, and retention software	-	-	32/100
8th	Ada Impacto 2021, Madrid (Spain), Funding Raised	AI based digital onboarding solutions for enterprises	-	JME Venture Capital	31/100
9th	WaveCX 2020, Omaha (United States), Unfunded	Offering customer onboarding training platform	-	-	28/100
10th	Torqbit 2023, Dhanbad (India), Unfunded	Provider of software for building technical education and support platforms	-	-	26/100