When was EvaluAgent founded?

EvaluAgent was founded in 2012 and raised its 1st funding round 11 years after it was founded.

Where is EvaluAgent located?

EvaluAgent is headquartered in Middlesbrough, United Kingdom.

Who is the current CEO of EvaluAgent?

Jaime Scott of EvaluAgent. They have also founded 1 company.

Which legal entities is EvaluAgent associated with?

EvaluAgent is associated with SOCIALREL8 LTD and 1 other.

How many employees does EvaluAgent have?

As of May 31, 2026, the latest employee count at EvaluAgent is 57.

Is EvaluAgent a funded company?

EvaluAgent is a funded company, having raised a total of $***** in its 1st and only funding round, a Series A round on Jun 23, 2023.

When was the latest funding round of EvaluAgent?

EvaluAgent's latest funding was a $***** Series A round on Jun 23, 2023, with participation from 1 investor.

Where does EvaluAgent rank among its competitors?

EvaluAgent ranks 7th amongst 56 active competitors, of which 11 are funded. It stands 4th in terms of total funding among its competitors. The most recent competitor to raise funding was Intella, which secured $12.5M in Sep, 2025.

Who are the top competitors of EvaluAgent?

EvaluAgent's top competitors include Cyara, Intella and Scorebuddy. Among them, Intella secured the most recent funding round in September, 2025.

EvaluAgent - 2026 Company Profile, Team, Funding, Competitors & Financials

Company Details

EvaluAgent provides workforce optimization solution to businesses. It allows users to measure calls, emails, letters, chat; and store, compare, and analyze performance data. It can work along with case management and call recording system. It allows users to create multiple scorecards; evaluate agent performance against soft-skills, process adherence, and regulatory compliance metrics; collect feedback after a call, email, letter or chat session; and generate performance reports. Offers subscription-based pricing model. It caters to multiple sectors such as business process outsourcing, financial services, and energy & utilities. Major clients are John Lewis, AON, Bupa, and National Savings & Investment.

Website: evaluagent.com
Social
Email ID: *****@evaluagent.com
Phone Number: +44 **********
Part Of

Key Metrics

Founded Year

2012

Location

Middlesbrough, United Kingdom

Stage

Series A

Total Funding

$20M in 1 round

Latest Funding Round

Series A, Jun 23, 2023, $*****

Investors

PeakSpan Capital & 5 more

Ranked

7^th among 56 active competitors

Employee Count

57 as on May 31, 2026

Similar Companies

Cyara & 38 more

View EvaluAgent's full profile

EvaluAgent is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
SOCIALREL8 LTD CIN: 7851629 , Germany, Active	Nov 16, 2011	-	23 (As on Mar 31, 2022)
SOCIALREL8 LTD CIN: 7851629 , United Kingdom, Active		-	-

EvaluAgent has raised a total funding of $20M over 1 round. Its latest funding round was a Series A round on Jun 23, 2023 for $*****. 1 investor participated in its latest round. EvaluAgent has 2 institutional investors and 4 angel investors.

Here is the list of recent funding rounds of EvaluAgent:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jun 23, 2023	9743234	Series A	4334697	6075982	2797172	2019134

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View details of EvaluAgent's funding rounds and investors

The founders of EvaluAgent are Alex Richards, Jaime Scott and Michelle Dinsmore. Jaime Scott is the CEO of EvaluAgent.

Here are the details of EvaluAgent's key team members:

Alex Richards: Co-Founder & CIO of EvaluAgent.
Contact Info: 1 email address
Jaime Scott: Founder & CEO of EvaluAgent.
Michelle Dinsmore: Chief Operating Officer and Co-Founder of EvaluAgent.

View details of EvaluAgent's Founder profiles and Board Members

EvaluAgent's employee count trend

EvaluAgent has 57 employees as of May 26. Here is EvaluAgent's employee count trend over the years:

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Top competitors of EvaluAgent include Cyara, Intella and Scorebuddy. Here is the list of Top 10 competitors of EvaluAgent, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Cyara 2006, Austin (United States), Series B	Omnichannel customer experience testing platform	$375M	PeakSpan Capital, Greenspring Associates & 2 others	64/100
2nd	Intella 2021, Riyadh (Saudi Arabia), Series A	Platform offering AI-based arabic speech intelligence	$16.9M	Prosus, HALA Ventures & 11 others	51/100
3rd	Scorebuddy 2001, Dublin (Ireland), Unfunded	Provider of call center quality assurance and performance management software	-	-	48/100
4th	MaestroQA 2013, New York City (United States), Series A	Quality Assurance and coaching software for customer service teams	$33M	Foundation Capital, Crosslink Capital & 11 others	48/100
5th	PlayVox 2012, San Francisco (United States), Series B	Cloud based platform offering quality assurance software for CS teams	$34.2M	Five Elms Capital, Alchemist Accelerator & 4 others	46/100
6th	Spur 2023, New York City (United States), Seed	AI-powered quality assurance and testing solution	$5M	First Round Capital, Liquid 2 Ventures & 12 others	46/100
7th	EvaluAgent 2012, Middlesbrough (United Kingdom), Series A	Workforce optimization solution provider	$20M	PeakSpan Capital, NEL Fund Managers & 4 others	45/100
8th	Intryc 2023, San Francisco (United States), Seed	AI-powered quality assurance solutions provider	$4.2M	General Catalyst, Y Combinator & 4 others	43/100
9th	Daisee 2017, Sydney (Australia), Series A	Developer of voice analytics software for contact centre quality assurance	$6.79M	Alium Capital, Thorney & 3 others	42/100
10th	Kaizo 2018, Amsterdam (Netherlands), Seed	Gamification based customer agent performance management platform	$7M	Gradient Ventures, Fortino Capital & 4 others	40/100