When was Helpfeel founded?

Helpfeel was founded in 2007 and raised its 1st funding round 7 years after it was founded.

Where is Helpfeel located?

Helpfeel is headquartered in Kyoto, Japan.

Who is the current CEO of Helpfeel?

Isshu Rakusai of Helpfeel. They have also founded 1 company.

How many employees does Helpfeel have?

As of May 31, 2026, the latest employee count at Helpfeel is 73.

Is Helpfeel a funded company?

Helpfeel is a funded company, having raised a total of $144M across 6 funding rounds to date. The company's 1st funding round was a $***** Series A round, raised on Dec 15, 2014.

When was the latest funding round of Helpfeel?

Helpfeel's latest funding was a $***** Series E round on Jan 27, 2026, with participation from 3 investors.

Where does Helpfeel rank among its competitors?

Helpfeel ranks 1st amongst 185 active competitors, of which 33 are funded. It stands 1st in terms of total funding among its competitors. The most recent competitor to raise funding was Helpfeel, which secured $18.8M in Jan, 2026.

Who are the top competitors of Helpfeel?

Helpfeel's top competitors include Guru, Bloomfire and Inbenta. Among them, Helpfeel secured the most recent funding round in January, 2026.

Helpfeel - 2026 Company Profile, Team, Funding & Competitors

Company Details

Offering complaint management platform. The system helps to answer all customer questions and reduces the burden on customer service staff and call centers. It is a FAQ system that can handle ambiguous expressions that differ slightly from person to person, sensory expressions, and spelling mistakes.

Website: helpfeel.com
Social

Key Metrics

Founded Year

2007

Location

Kyoto, Japan

Stage

Series E

Total Funding

$144M in 6 rounds

Latest Funding Round

Series E, Jan 27, 2026, $*****

Investors

Globis Capital Partners & 15 more

Ranked

1^st among 185 active competitors

Employee Count

73 as on May 31, 2026

Similar Companies

Solvpath & 26 more

View Helpfeel's full profile

Helpfeel has raised a total funding of $144M over 6 rounds. Its first funding round was on Dec 15, 2014. Its latest funding round was a Series E round on Jan 27, 2026 for $*****. 3 investors participated in its latest round. Helpfeel has 16 institutional investors.

Here is the list of recent funding rounds of Helpfeel:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jan 27, 2026	4689497	Series E	2311037	3572539	7018446	7125275
Aug 27, 2025	9502889	Series E	3057516	3557203	8709915	Global Brain & 2 more
Dec 11, 2023	6924389	Series D	3001118	5778861	Globis Capital Partners	Investment Lab & 3 more

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View details of Helpfeel's funding rounds and investors

The founders of Helpfeel is Isshu Rakusai. Isshu Rakusai is the CEO of Helpfeel.

Here are the details of Helpfeel's key team members:

Isshu Rakusai: Founder & CEO of Helpfeel.
Contact Info: 1 email address

View details of Helpfeel's Founder profiles and Board Members

Helpfeel's employee count trend

Helpfeel has 73 employees as of May 26. Here is Helpfeel's employee count trend over the years:

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Top competitors of Helpfeel include Guru, Bloomfire and Inbenta. Here is the list of Top 10 competitors of Helpfeel, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Helpfeel 2007, Kyoto (Japan), Series E	Offering complaint management platform	$144M	Opt, JP Investment & 14 others	66/100
2nd	Guru 2013, Philadelphia (United States), Series C	AI platform for knowledge work, empowering teams with trusted information	$68M	FirstMark, Accel & 7 others	64/100
3rd	Bloomfire 2010, Austin (United States), Series C	Developer of a platform providing AI-powered knowledge management and search	$32.8M	Austin Ventures, Redpoint Ventures & 4 others	63/100
4th	Inbenta 2005, Foster City (United States), Series C	AI-based self-service platform with chatbots and NLP search	$63.3M	Tritium Partners, Level Equity & 3 others	62/100
5th	Stravito 2017, Stockholm (Sweden), Series A	Cloud based knowledge management and predictive analytics solutions	$23.8M	Creades, Endeit Capital & 2 others	55/100
6th	No Hold 1999, Milpitas (United States), Series A	Virtual agents and knowledge management software	$5.1M	Celtic House Venture Partners, Myqube	52/100
7th	Sharpr 2011, Salt Lake City (United States), Acquired	Knowledge management software for businesses	-	-	50/100
8th	Zoomin Software 2015, Tel Aviv (Israel), Acquired	Product content publishing and analytics platform for improving customer experience	$66M	Salesforce Ventures, Viola Group & 4 others	50/100
9th	ModuleQ 2011, Cupertino (United States), Series B	Develops an AI-based task prioritization engine and a chatbot interface for enterprises	$23.7M	Refinitiv, Mistletoe & 4 others	49/100
10th	Engageware 1999, Tewksbury (United States), Funding Raised	Provider of customer engagement and knowledge management solutions	-	Accel-KKR, Clearhaven Partners	47/100