When was Engageware founded?

Engageware was founded in 1999 and raised its 1st funding round 24 years after it was founded.

Where is Engageware located?

Engageware is headquartered in Tewksbury, United States. It is registered at Tewksbury, Massachusetts.

How many employees does Engageware have?

As of Jul 31, 2026, the latest employee count at Engageware is 113.

Is Engageware a funded company?

Engageware is a funded company, having raised a total of $***** in its 1st and only funding round, a Conventional Debt round on 2023.

When was the latest funding round of Engageware?

Engageware's latest funding was a $***** Conventional Debt round on 2023, with participation from 1 investor.

Where does Engageware rank among its competitors?

Engageware ranks 22nd amongst 527 active competitors, of which 95 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Guidde, which secured $50M in Feb, 2026.

Who are the top competitors of Engageware?

Engageware's top competitors include CSG International, Guru and Bloomfire. Among them, Guidde secured the most recent funding round in February, 2026.

Engageware - 2026 Company Profile, Team, Funding & Competitors

Engageware is a funded company based in Tewksbury (United States), founded in 1999. It operates as a Provider of customer engagement and knowledge management solutions. Engageware has raised an undisclosed amount in funding. The company has 527 active competitors, including 95 funded and 42 that have exited. Its top competitors include companies like CSG International, Guru and Bloomfire.

Company Details

Provider of customer engagement and knowledge management solutions. The platform offers solutions that help businesses in providing real time support to customers using knowledge management tools. It works by automating query resolutions, creating custom interactions, engaging employees, etc. Also, it offers audience appointment scheduling solutions.

Website: engageware.com
Social
Phone Number: +1 **********
Registered Address: Tewksbury, Massachusetts

Key Metrics

Founded Year

1999

Location

Tewksbury, United States

Stage

Funding Raised

Latest Funding Round

Conventional Debt, 2023, $*****

Investors

Accel-KKR & 1 more

Ranked

22^nd among 527 active competitors

Employee Count

113 as on Jul 31, 2026

Investment & Acquisitions

Aivo

Similar Companies

CSG International & 708 more

View Engageware's full profile

Engageware is associated with 1 legal entity given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
TIMETRADE SYSTEMS, INC CIN: 43492866 , United States, Active	Dec 26, 999	-	78 (As on Dec 31, 2024)	-

Engageware has raised funding over 1 round. Its latest funding round was a Conventional Debt round on 2023 for $*****. 1 investor participated in its latest round. Engageware has 2 institutional investors.

Here is the list of recent funding rounds of Engageware:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
2023	4975	Conventional Debt	2461	1975	2005	3988

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View details of Engageware's funding rounds and investors

Engageware's employee count trend

Engageware has 113 employees as of Jul 26. Here is Engageware's employee count trend over the years:

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Top competitors of Engageware include CSG International, Guru and Bloomfire. Here is the list of Top 10 competitors of Engageware, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	CSG International 1994, Englewood (United States), Acquired	Provider of customer engagement software	-	Morgan Stanley, Metalmark Capital & 2 others	67/100
2nd	Guru 2013, Philadelphia (United States), Series C	AI platform for knowledge work, empowering teams with trusted information	$68M	FirstMark, Accel & 7 others	64/100
3rd	Bloomfire 2010, Austin (United States), Series C	Developer of a platform providing AI-powered knowledge management and search	$32.8M	Austin Ventures, Redpoint Ventures & 4 others	63/100
4th	Leena AI 2015, New York City (United States), Series B	Provider of an autonomous conversational AI platform to serve enterprise internal employees	$40.1M	Greycroft, Quiet Capital & 16 others	62/100
5th	Inbenta 2005, Foster City (United States), Series C	AI-based self-service platform with chatbots and NLP search	$63.3M	Tritium Partners, Level Equity & 3 others	62/100
6th	Pypestream 2015, New York City (United States), Series B	Provider of AI-powered platform automating business processes and customer interactions	$44.5M	WGI Group, Burch Creative Capital & 12 others	61/100
7th	Higher Logic 2007, Arlington (United States), Late Stage	Developer of online community platforms designed for member and customer engagement	$55M	JMI Management, Level Equity	61/100
8th	Guidde 2020, Belmont (United States), Series B	Cloud-based platform for knowledge management	$80.6M	Norwest, PSG & 10 others	60/100
9th	Base 2012, Palo Alto (United States), Series B	Offering customer engagement management solutions	$15.1M	Vertex Ventures Israel, Wing Venture Capital ... & 2 others	60/100
10th	Ytel 1998, Lake Forest (United States), Acquired	Cloud based customer engagement software	$5M	TELEO Capital, Argentum Group & 1 others	59/100
22nd	Engageware 1999, Tewksbury (United States), Funding Raised	Provider of customer engagement and knowledge management solutions	-	Accel-KKR, Clearhaven Partners	47/100