Where is HelpSpot located?

HelpSpot is headquartered in Poughkeepsie, United States.

How many employees does HelpSpot have?

As of Jul 01, 2024, the latest employee count at HelpSpot is 1 - 10.

Is HelpSpot a funded company?

HelpSpot is a funded company, having raised a total of $***** in its 1st and only funding round.

Where does HelpSpot rank among its competitors?

HelpSpot ranks 5th amongst 87 active competitors, of which 4 are funded. It stands 6th in terms of total funding among its competitors. The most recent competitor to raise funding was TextExpander, which secured $41.4M in Jul, 2022.

Who are the top competitors of HelpSpot?

HelpSpot's top competitors include GladMinds, AIntensify.com and Drag. Among them, TextExpander secured the most recent funding round in July, 2022.

HelpSpot - 2026 Company Profile, Team & Competitors

Company Details

Help desk software transforming email support into streamlined, efficient systems. They offer a solution to manage customer inquiries, automate tasks, and improve team collaboration. Their software provides a unified inbox, team collaboration tools, automated responses, and customer self-service portals. They offer integrations with platforms like Office, Exchange, and Gmail. They emphasize the importance of human connection in customer support, incorporating AI features to assist rather than replace human interaction. They provide options for cloud-based or on-premise deployment, catering to various security and compliance needs. They offer features like reporting and analytics, ticket history, and status updates. They focus on simplifying help desk operations and providing affordable solutions for businesses of all sizes. They offer free trials, onboarding support, and money-back guarantees. They provide solutions for HR, IT and Finance. They are a B2B SaaS software company.

Website: www.helpspot.com/
Social
Email ID: *****@userscape.com

Key Metrics

Founded Year

2004

Location

Poughkeepsie, United States

Stage

Unfunded

Ranked

5^th among 87 active competitors

Employee Count

1 - 10 as on Jul 01, 2024

Similar Companies

GladMinds & 131 more

View HelpSpot's full profile

HelpSpot has not raised any funding rounds yet.

The founders of HelpSpot is Ian Landsman.

Here are the details of HelpSpot's key team members:

Ian Landsman: Co-Founder of HelpSpot and founder of 1 other company.

View details of HelpSpot's Founder profiles and Board Members

HelpSpot's employee count trend

HelpSpot has 1 - 10 employees as of Jul 24. Here is HelpSpot's employee count trend over the years:

Uncover HelpSpot's growth story! Sign up today!

Access Tracxn on any website

Our Google Chrome extension lets you view company details while browsing their websites

Install Tracxn Extension

Top competitors of HelpSpot include GladMinds, AIntensify.com and Drag. Here is the list of Top 10 competitors of HelpSpot, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	GladMinds 2013, Bengaluru (India), Seed	Cloud platform connecting brands, channel and customers	$367K	-	40/100
2nd	AIntensify.com 2023, Hannover (Germany), Unfunded	AI based platform providing email based customer service solutions	-	-	39/100
3rd	Drag 2017, San Francisco (United States), Seed	Provider of email based healpdesk for automating communications	$120K	Techstars, GE32	39/100
4th	TextExpander 2003, San Francisco (United States), Late Stage	Developer of application that inserts text snippets using keyboard shortcuts	$41.4M	Summit Partners	38/100
5th	HelpSpot 2004, Poughkeepsie (United States), Unfunded	Help desk software transforming email support into streamlined, efficient systems	-	-	36/100
6th	Vivantio 2003, Weston super Mare (United Kingdom), Unfunded	Helpdesk service management for customer support and IT Teams	-	-	36/100
7th	SupportBee 2010, Bengaluru (India), Funding Raised	Online customer support and interaction tool	-	Microsoft Accelerator, Start-Up Chile	36/100
8th	Inbotiqa 2018, London (United Kingdom), Seed	Intelligent business email solution provider	-	Barclays, Alchemy Partners & 71 others	34/100
9th	Jitbit 2004, Humble (United States), Unfunded	Help desk software and ticketing system for customer support	-	-	32/100
10th	Influx 2013, Collingwood (Australia), Seed	E-Mail based Customer Support Service	$250K	-	31/100