When was Knowledge Base founded?

Knowledge Base was founded in 1998 and raised its 1st funding round 13 years after it was founded.

Where is Knowledge Base located?

Knowledge Base is headquartered in Boston, United States.

Is Knowledge Base a funded company?

Knowledge Base is a funded company, having raised a total of $***** in its 1st and only funding round, a Grant (prize money) round on Jun 08, 2011.

When was the latest funding round of Knowledge Base?

Knowledge Base's latest funding was a $***** Grant (prize money) round on Jun 08, 2011, with participation from 1 investor. Its primary sector is Customer Service Software. In United States, the Customer Service Software sector has seen $1.91B in funding in 2026 to date.

Where does Knowledge Base rank among its competitors?

Knowledge Base ranks 114th amongst 163 active competitors, of which 32 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was ModuleQ, which secured $2M in Mar, 2024.

Who are the top competitors of Knowledge Base?

Knowledge Base's top competitors include Bloomfire, Guru and Inbenta. Among them, ModuleQ secured the most recent funding round in March, 2024.

Knowledge Base - 2026 Company Profile, Team, Funding & Competitors

Company Details

Cloud and AI based knowledge management software for customer service. It provides customer support and self service software, allowing users to create articles, titles, and keywords. Some of the features of the platform include knowledge visualization, reporting, live chat integration, and more.

Website: www.knowledgebase.com/
Social
Email ID: *****@livechat.com

Key Metrics

Founded Year

1998

Location

Boston, United States

Stage

Funding Raised

Latest Funding Round

Grant (prize money), Jun 08, 2011, $*****

Investors

National Science Foundation

Ranked

114^th among 163 active competitors

Similar Companies

Bloomfire & 235 more

View Knowledge Base's full profile

Knowledge Base has raised funding over 1 round. Its latest funding round was a Grant (prize money) round on Jun 08, 2011 for $*****. 1 investor participated in its latest round. Knowledge Base has 1 institutional investor.

Here is the list of recent funding rounds of Knowledge Base:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jun 08, 2011	1534650	Grant (prize money)	8683634	4661110	8311647	6635040

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View details of Knowledge Base's funding rounds and investors

The founders of Knowledge Base is Jedrzej Bogack.

Here are the details of Knowledge Base's key team members:

Jedrzej Bogack: Co-Founder of Knowledge Base.

View details of Knowledge Base's Founder profiles and Board Members

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Top competitors of Knowledge Base include Bloomfire, Guru and Inbenta. Here is the list of Top 10 competitors of Knowledge Base, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Bloomfire 2010, Austin (United States), Series C	Developer of a platform providing AI-powered knowledge management and search	$32.8M	Austin Ventures, Redpoint Ventures & 4 others	63/100
2nd	Guru 2013, Philadelphia (United States), Series C	AI platform for knowledge work, empowering teams with trusted information	$68M	FirstMark, Thrive Capital & 7 others	63/100
3rd	Inbenta 2005, Foster City (United States), Series C	AI-based self-service platform with chatbots and NLP search	$63.3M	Tritium Partners, Level Equity & 3 others	62/100
4th	Stravito 2017, Stockholm (Sweden), Series A	Cloud based knowledge management and predictive analytics solutions	$23.8M	Creades, henQ & 2 others	55/100
5th	No Hold 1999, Milpitas (United States), Series A	Virtual agents and knowledge management software	$5.1M	Celtic House Venture Partners, Myqube	52/100
6th	Zoomin Software 2015, Tel Aviv (Israel), Acquired	Product content publishing and analytics platform for improving customer experience	$66M	Salesforce Ventures, Viola Group & 4 others	52/100
7th	Mayday 2020, Paris (France), Acquired	Cloud based omnichannel knowlede base for customer support teams	$2.98M	Bpifrance, Caméléon Invest & 1 others	51/100
8th	Sharpr 2011, Salt Lake City (United States), Acquired	Knowledge management software for businesses	-	-	50/100
9th	ModuleQ 2011, Cupertino (United States), Series B	Develops an AI-based task prioritization engine and a chatbot interface for enterprises	$23.7M	Refinitiv, Mistletoe & 4 others	50/100
10th	Solvvy 2013, Palo Alto (United States), Acquired	AI-first platform transforming workplace collaboration and customer experience	$16.5M	True Ventures, Scale Venture Partners & 3 others	49/100
114th	Knowledge Base 1998, Boston (United States), Funding Raised	Cloud and AI based knowledge management software for customer service	-	National Science Foundation	22/100