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NICE - About the company

NICE is a public company based in Hoboken (United States), founded in 1986. It operates as a Cloud based platform offering customer experience management software. NICE has raised an undisclosed amount in funding from investors like Morgan Stanley, HarbourVest Partners and Paladin Capital. The company has 525 active competitors, including 106 funded and 100 that have exited. Its top competitors include companies like PayPal, Oracle and Medallia.

Company Details

Cloud based platform offering customer experience management software. The platform offers bots for automating customer support tasks. It offers tools for customer entry points, journey management, issue monitoring, and delivery management. It also offers tools for bot management and AI based voice authentication.
Social
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Registered Address
Atlanta, Georgia
Key Metrics
Founded Year
1986
Location
Hoboken, United States
Stage
Public
Latest Funding Round
Ranked
Employee Count
13,983 as on Mar 31, 2026
Investment & Acquisitions
Similar Companies
Exit Details
Public

NICE's IPO details

NICE got listed on Jan 26, 1996.
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NICE's funding and investors

NICE has raised funding over 6 rounds. Its first funding round was on Aug 08, 2006. NICE has 10 institutional investors.

Here is the list of recent funding rounds of NICE:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Aug 2020
2534705
Post IPO
3820903
2003835
7047230
8274131
Sep 12, 2012
5649709
Post IPO
7474063
7321515
5928315
3462953
Oct 19, 2010
4859532
Post IPO
9868331
3271524
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NICE's founders and board of directors

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NICE's employee count trend

NICE has 13,983 employees as of Mar 26. Here is NICE's employee count trend over the years:
Employee count trend for NICE
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NICE's Competitors and alternates

Top competitors of NICE include PayPal, Oracle and Medallia. Here is the list of Top 10 competitors of NICE, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for PayPal
PayPal
1998, United States, Public
Provider of online payment solutions, money transfers, and virtual wallets
$216M
87/100
2nd
Logo for Oracle
Oracle
1977, Austin (United States), Public
Hybrid cloud infrastructure platform
-
83/100
3rd
Logo for Medallia
Medallia
2001, Pleasanton (United States), Acquired
Provider of experience management software and related customer service solutions
$340M
82/100
4th
Logo for Adobe
Adobe
1982, San Jose (United States), Public
AI powered marketing creative management and customer journey management platform
-
82/100
5th
Logo for Yext
Yext
2006, New York City (United States), Public
Provider of a platform for managing and optimizing brand visibility online
$116M
80/100
6th
Logo for Amplitude
Amplitude
2012, San Francisco (United States), Public
Provider of an AI analytics platform for product and marketing insights
$336M
78/100
7th
Logo for Broadcom
Broadcom
1991, California (United States), Public
Platform offering data center fiber optic networks
-
78/100
8th
Logo for TrustArc
TrustArc
1997, Walnut Creek (United States), Acquired
Cloud-based data privacy and compliance solutions for businesses
$107M
78/100
9th
Logo for Chainalysis
Chainalysis
2014, New York City (United States), Series F
Blockchain data platform providing crypto insights
$538M
77/100
10th
Logo for Alteryx
Alteryx
1997, Irvine (United States), Acquired
Cloud based suite of data analytics solutions
$163M
77/100
18th
Logo for NICE
NICE
1986, Hoboken (United States), Public
Cloud based platform offering customer experience management software
-
69/100
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NICE's Investments and acquisitions

NICE has made 3 investments in companies including Fount and H2O Japan. NICE has also acquired 27 companies including Cognigy and LiveVox.
Here is the list of investments & acquisitions:lockFilter this list
Date of Investment/Acquisition
Type
Company Name
Founded Year
Location
Jul 28, 2025
Acquisition
2016
Dusseldorf (Germany)
Oct 04, 2023
Acquisition
1999
San Francisco (United States)
2023
Acquisition
2000
Southampton (United Kingdom)
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Reports related to NICE

Here is the latest report on NICE's sector:

News related to NICE

lockFilter this list
Media has covered NICE for a total of 93 events in the last 1 year, 49 of them have been about company updates and 15 about partnerships.
Nice Highlights Wireless Security, Perimeter Protection PortfolioSecurity Sales & IntegrationApr 15, 2026NICE
NiCE Launches Agentic AI InnovationDestinationcrmMar 10, 2026NICE
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FAQs about NICE

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