NICE - About the company
NICE is a public company based in Hoboken (United States), founded in 1986. It operates as a Developer of platforms automating customer service using artificial intelligence. NICE has raised an undisclosed amount in funding from investors like Morgan Stanley, HarbourVest Partners and Paladin Capital. The company has 540 active competitors, including 80 funded and 92 that have exited. Its top competitors include companies like Oracle, Medallia and Yext.
Company Details
Developer of platforms automating customer service using artificial intelligence. This technology streamlines engagements into automated actions across multiple channels including voice and digital platforms. The system supports contact centers by providing workforce management, interaction analytics, and predictive outreach tools. These features assist organizations in handling interactions from intent to final resolution. The platform integrates with existing business systems to provide operational insights, quality monitoring, and compliance controls. Organizations utilize these tools to manage performance across both human agents and automated artificial intelligence agents. The service provides global connectivity with built-in redundancy for continuous operation. Business users access these capabilities through a unified cloud interface to manage workflows, monitor agent performance, and improve productivity.
- Email ID
- *****@nice.com
- Phone Number
- +1 **********
- Registered Address
- Atlanta, Georgia
Key Metrics
Founded Year
1986
Location
Hoboken, United States
Stage
Public
Latest Funding Round
Investors
Ranked
11th among 540 active competitors
Annual Revenue
$100M - $500M as on Dec 31, 2015
Employee Count
14,370 as on Sep 30, 2026
Exit Details
Public
Legal entities associated with NICE
NICE is associated with 6 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
NICE SYSTEMS UK LIMITED CIN: 3403044 , United Kingdom, Active | Jul 13, 1997 | - | 333 (As on Dec 31, 2022) | |
LIVEVOX, INC. CIN: 134031544 , United States, Active | Dec 31, 1999 | - | 288 (As on Dec 31, 2023) | - |
INCONTACT, INC. CIN: 1087934 , United States, Active | Mar 14, 1999 | $100M - $500M (As on Dec 31, 2015) | 1194 (As on Dec 31, 2020) | - |
NICE INTERACTIVE SOLUTIONS INDIA PRIVATE LIMITED CIN: U72200PN2003PTC178268 , India, Active | Oct 27, 2003 | ₹500 - ₹1,000 Cr (As on Mar 31, 2025) | 2350 (As on Feb 29, 2024) | |
NEXIDIA INC. CIN: 582532149 , United States, Active | Dec 26, 999 | - | 220 (As on Dec 31, 2020) | - |
NICE SYSTEMS INC. CIN: 770250126 , United States, Active | Apr 09, 1989 | - | 3162 (As on Dec 31, 2023) | - |
NICE's IPO details
NICE got listed on Jan 26, 1996.
Click here to take a look at NICE's IPO in detail
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NICE's funding and investors
NICE has raised funding over 6 rounds. Its first funding round was on Aug 08, 2006. NICE has 12 institutional investors.
Here is the list of recent funding rounds of NICE:
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Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Aug 2020 | 6627595 | Post IPO | 9621983 | 5746319 | 1453906 | 4025132 |
Sep 12, 2012 | 6259505 | Post IPO | 8143116 | 5141498 | 4307122 | 3885592 |
Oct 19, 2010 | 8202310 | Post IPO | 2951843 | 7358396 |
View details of NICE's funding rounds and investors
NICE's founders and board of directors
Founder? Claim ProfileNICE's employee count trend
NICE has 14,370 employees as of Sep 26. Here is NICE's employee count trend over the years:
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NICE's Competitors and alternates
Top competitors of NICE include Oracle, Medallia and Yext. Here is the list of Top 10 competitors of NICE, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Oracle 1977, Austin (United States), Public | Provider of cloud-based enterprise software solutions for applications, platform, and infrastructure management | - | 83/100 | |
2nd | Medallia 2001, Pleasanton (United States), Acquired | Provider of experience management software and related customer service solutions | $344M | 82/100 | |
3rd | Yext 2006, New York City (United States), Public | Provider of a platform for managing and optimizing brand visibility online | $116M | 81/100 | |
4th | Adobe 1982, San Jose (United States), Public | AI powered marketing creative management and customer journey management platform | - | 81/100 | |
5th | TrustArc 1997, Walnut Creek (United States), Acquired | Cloud-based data privacy and compliance solutions for businesses | $107M | 78/100 | |
6th | Amplitude 2012, San Francisco (United States), Public | Provider of an AI analytics platform for product and marketing insights | $336M | 77/100 | |
7th | Alteryx 1997, Irvine (United States), Acquired | Cloud based suite of data analytics solutions | $163M | 77/100 | |
8th | Fireblocks 2018, New York (United States), Series E | Provider of an online platform for crypto custody, payments, tokenization, and wallet-as-a-service | $1.04B | 76/100 | |
9th | Avaloq 1985, Zurich (Switzerland), Acquired | Cloud-based solutions for financial institutions | $301M | 76/100 | |
10th | Provider of automated and expert-led identity verification and digital trust services | $40M | 75/100 | ||
11th | NICE 1986, Hoboken (United States), Public | Developer of platforms automating customer service using artificial intelligence | - | 74/100 |
Looking for more details on NICE's competitors? Click here to see the top ones
NICE's Investments and acquisitions
NICE has made 3 investments in companies including Fount and H2O Japan. NICE has also acquired 27 companies including Cognigy and LiveVox.Here is the list of investments & acquisitions:
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Date of Investment/Acquisition | Type | Company Name | Founded Year | Location |
|---|---|---|---|---|
Jul 28, 2025 | Acquisition | 2016 | Dusseldorf (Germany) | |
Oct 04, 2023 | Acquisition | 1999 | San Francisco (United States) | |
2023 | Acquisition | 2000 | Southampton (United Kingdom) |
See all investments and acquisitions by NICE
Reports related to NICE
Here is the latest report on NICE's sector:
News related to NICE
Media has covered NICE for a total of 79 events in the last 1 year, 39 of them have been about company updates and 13 about partnerships.
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NiCE Named a 2026 Best Workplace for Innovators by Fast Company in Cybersecurity & EnterpriseAiThority•Sep 28, 2026•NICE
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Brookfield in talks to buy Israeli software firm for $2bTech in Asia•Sep 24, 2026•Brookfield Asset Management, NICE Actimize, NICE, Financial Risk Solutions
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NiCE leverages AI and human intelligence to orchestrate customer experienceGrupoglobo•Sep 22, 2026•NICE
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Merlin Entertainments Enhances Global Guest Experiences with NiCE CXone AI PlatformDirectors Club•Sep 16, 2026•Merlin Entertainments, NICE
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NICE Posts Another Nice Earnings Beat, As AI-Driven Software Sees Enterprise DemandSeeking Alpha•Aug 17, 2026•NICE
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UK omnichannel retailer Currys enhances customer engagement with NiCE CXone platformRetail Technology Innovation Hub•Aug 13, 2026•Currys, NICE, Currys pl
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NICE forecasts FY2026 EPS of $11.06-$11.26 while reiterating $3.170B-$3.190B revenue (OTCMKTS:NCSYF)Seeking Alpha•Aug 05, 2026•NICE
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NiCE Exceeds Revenue Guidance Range, Reporting 8% Year-Over-Year Revenue Growth in Second Quarter 2026Business Wire•Aug 05, 2026•NICE
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