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NiCE - About the company

NiCE is a public company based in Hoboken (United States), founded in 1986. It operates as a Cloud based platform offering customer experience management software. NiCE has raised an undisclosed amount in funding from investors like Morgan Stanley, HarbourVest Partners and Paladin Capital. The company has 514 active competitors, including 98 funded and 98 that have exited. Its top competitors include companies like Oracle, Medallia and Adobe.

Company Details

Cloud based platform offering customer experience management software. The platform offers bots for automating customer support tasks. It offers tools for customer entry points, journey management, issue monitoring, and delivery management. It also offers tools for bot management and AI based voice authentication.
Social
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Email ID
*****@nice.com
Phone Number
+1 **********
Registered Address
Atlanta, Georgia
Key Metrics
Founded Year
1986
Location
Hoboken, United States
Stage
Public
Latest Funding Round
Ranked
Employee Count
14,034 as on Apr 30, 2026
Investment & Acquisitions
Similar Companies
Exit Details
Public

NiCE's IPO details

NiCE got listed on Jan 26, 1996.
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NiCE's funding and investors

NiCE has raised funding over 6 rounds. Its first funding round was on Aug 08, 2006. NiCE has 11 institutional investors.

Here is the list of recent funding rounds of NiCE:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Aug 2020
3166881
Post IPO
3582077
4668232
3334868
6227363
Sep 12, 2012
8420320
Post IPO
3430260
2364920
1676999
1839958
Oct 19, 2010
8452337
Post IPO
4849291
9219268
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NiCE's founders and board of directors

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NiCE's employee count trend

NiCE has 14,034 employees as of Apr 26. Here is NiCE's employee count trend over the years:
Employee count trend for NiCE
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NiCE's Competitors and alternates

Top competitors of NiCE include Oracle, Medallia and Adobe. Here is the list of Top 10 competitors of NiCE, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Oracle
Oracle
1977, Austin (United States), Public
Provider of cloud-based enterprise software solutions for applications, platform, and infrastructure management
-
83/100
2nd
Logo for Medallia
Medallia
2001, Pleasanton (United States), Acquired
Provider of experience management software and related customer service solutions
$344M
81/100
3rd
Logo for Adobe
Adobe
1982, San Jose (United States), Public
AI powered marketing creative management and customer journey management platform
-
81/100
4th
Logo for Yext
Yext
2006, New York City (United States), Public
Provider of a platform for managing and optimizing brand visibility online
$116M
80/100
5th
Logo for Amplitude
Amplitude
2012, San Francisco (United States), Public
Provider of an AI analytics platform for product and marketing insights
$336M
78/100
6th
Logo for TrustArc
TrustArc
1997, Walnut Creek (United States), Acquired
Cloud-based data privacy and compliance solutions for businesses
$107M
78/100
7th
Logo for Broadcom
Broadcom
1991, California (United States), Public
Platform offering data center fiber optic networks
-
77/100
8th
Logo for Alteryx
Alteryx
1997, Irvine (United States), Acquired
Cloud based suite of data analytics solutions
$163M
77/100
9th
Logo for Avaloq
Avaloq
1985, Zurich (Switzerland), Acquired
Cloud-based solutions for financial institutions
$301M
76/100
10th
Logo for NiCE
NiCE
1986, Hoboken (United States), Public
Cloud based platform offering customer experience management software
-
75/100
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NiCE's Investments and acquisitions

NiCE has made 3 investments in companies including Fount and H2O Japan. NiCE has also acquired 27 companies including Cognigy and LiveVox.
Here is the list of investments & acquisitions:lockFilter this list
Date of Investment/Acquisition
Type
Company Name
Founded Year
Location
Jul 28, 2025
Acquisition
2016
Dusseldorf (Germany)
Oct 04, 2023
Acquisition
1999
San Francisco (United States)
2023
Acquisition
2000
Southampton (United Kingdom)
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Reports related to NiCE

Here is the latest report on NiCE's sector:

News related to NiCE

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Media has covered NiCE for a total of 84 events in the last 1 year, 43 of them have been about company updates and 14 about partnerships.
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