When was Cognigy founded?

Cognigy was founded in 2016 and raised its 1st funding round 3 years after it was founded.

Where is Cognigy located?

Cognigy is headquartered in Dusseldorf, Germany. It is registered at Speditionstraße 1 40221 Düsseldorf.

Who is the current CEO of Cognigy?

Philipp Heltewig of Cognigy. They have also founded 1 company and are an angel investors in 1 startup.

Which legal entities is Cognigy associated with?

Cognigy is associated with Cognigy Gmbh and 1 other.

How many employees does Cognigy have?

As of May 31, 2026, the latest employee count at Cognigy is 333.

Is Cognigy a funded company?

Cognigy is a funded company, having raised a total of $165M across 5 funding rounds to date. The company's 1st funding round was a $***** Series A round, raised on Nov 26, 2019.

When was the latest funding round of Cognigy?

Cognigy's latest funding was a $***** Series C round on Jun 11, 2024, with participation from 4 investors. Its primary sector is Chatbots. In Germany, the Chatbots sector has seen $377M in funding in 2026 to date.

What is the annual revenue of Cognigy?

Annual revenue of Cognigy is between €10M and €50M as on Dec 31, 2024

Where does Cognigy rank among its competitors?

Cognigy ranks 51st amongst 7773 active competitors, of which 751 are funded. It stands 6th in terms of total funding among its competitors. The most recent competitor to raise funding was Mistral AI, which secured $830M in Mar, 2026.

Who are the top competitors of Cognigy?

Cognigy's top competitors include Salesforce, HubSpot and Zendesk. Among them, Mistral AI secured the most recent funding round in March, 2026.

Cognigy - 2026 Company Profile, Team, Funding, Competitors & Financials

Q: Is Cognigy an acquired company?

Cognigy got acquired by NiCE on Jul 28, 2025.

Cognigy is an acquired company based in Dusseldorf (Germany), founded in 2016 by Philipp Heltewig. It operates as a Provider of AI-powered customer service automation platform and agent assistance. Cognigy has raised $165M in funding from investors like Insight Partners, DN Capital and Eurazeo. The company has 7773 active competitors, including 751 funded and 440 that have exited. Its top competitors include companies like Salesforce, HubSpot and Zendesk.

Company Details

Provider of AI-powered customer service automation platform and agent assistance. The platform offers intelligent IVR, self-service options, and tools to aid human agents. It integrates with existing systems and learns from interactions. The platform equips agents with tools and knowledge to manage customer queries. It provides real-time coaching, automated wrap-ups, and access to support knowledge.

Website: www.cognigy.com/
Social
Email ID: *****@cognigy.com
Phone Number: +49 **********
Registered Address: Speditionstraße 1 40221 Düsseldorf

Key Metrics

Founded Year

2016

Location

Dusseldorf, Germany

Stage

Acquired

Total Funding

$165M in 5 rounds

Latest Funding Round

Series C, Jun 11, 2024, $*****

Investors

Insight Partners & 13 more

Ranked

51^st among 7773 active competitors

Annual Revenue

€10M - €50M as on Dec 31, 2024

Employee Count

333 as on May 31, 2026

Similar Companies

Zendesk & 5150 more

Exit Details

Acquired by NiCE (Jul 28, 2025)

View Cognigy's full profile

Cognigy is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
Cognigy GmbH CIN: R1101_HRB79167 , Germany, Active	Nov 23, 2016	-	98 (As on Dec 31, 2022)
Cognigy Gmbh CIN: HRB79167 , Germany, Active	Nov 22, 2016	€10M - €50M (As on Dec 31, 2024)	98 (As on Dec 31, 2023)

Cognigy got acquired by NiCE on Jul 28, 2025 at an acquisition amount of $*****.

Click here to take a look at Cognigy's acquisition in detail

Cognigy has raised a total funding of $165M over 5 rounds. Its first funding round was on Nov 26, 2019. Its latest funding round was a Series C round on Jun 11, 2024 for $*****. 4 investors participated in its latest round. Cognigy has 13 institutional investors and 1 angel investor.

Here is the list of recent funding rounds of Cognigy:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jun 11, 2024	2237416	Series C	2885743	2945748	4664987	7934416
Feb 17, 2022	1472315	Series B	2361688	2258258	7267669	1805343
Jun 02, 2021	9653738	Series B	6251780	6751508	Insight Partners	DN Capital & 3 more

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View details of Cognigy's funding rounds and investors

The founders of Cognigy is Philipp Heltewig. Philipp Heltewig is the CEO of Cognigy.

Here are the details of Cognigy's key team members:

Philipp Heltewig: Co-Founder & CEO of Cognigy. They are also an angel investor in 1 startup and serve on the board of 1 company.
Contact Info: 1 phone number

Cognigy's Board of Directors

Cognigy's board has 2 active members. Philipp Heltewig and Sascha Poggemann are part of team.

Here is the list of Cognigy's board of directors:

Name	Type	Representing	Status	Duration
Philipp Heltewig	Team	-	Current	9y 8m
Sascha Poggemann	Team	-	Current	9y 8m

View details of Cognigy's Founder profiles and Board Members

Cognigy's employee count trend

Cognigy has 333 employees as of May 26. Here is Cognigy's employee count trend over the years:

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Top competitors of Cognigy include Salesforce, HubSpot and Zendesk. Here is the list of Top 10 competitors of Cognigy, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Salesforce 1999, San Francisco (United States), Public	Provider of a platform delivering customer relationship management and cloud solutions	$52M	New Enterprise Associates, Emergence Capital ... & 37 others	87/100
2nd	HubSpot 2005, Cambridge (United States), Public	Provider of a platform offering marketing, sales, and customer service software	$101M	Cross Creek, Google Ventures & 22 others	87/100
3rd	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Veyo Partners & 20 others	84/100
4th	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 9 others	84/100
5th	Mistral AI 2023, Paris (France), Series C	Provider of customizable, open-source artificial intelligence models and solutions for various applications	$3.05B	Lightspeed Venture Partners, Andreessen Horowitz ... & 51 others	83/100
6th	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Tiger Global Management & 59 others	82/100
7th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	New Enterprise Associates, SoftBank Group ... & 8 others	80/100
8th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, ServiceNow & 18 others	80/100
9th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	Google Ventures, ICONIQ Growth & 43 others	79/100
10th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	T. Rowe Price, Fidelity Investments & 40 others	78/100
51st	Cognigy 2016, Dusseldorf (Germany), Acquired	Provider of AI-powered customer service automation platform and agent assistance	$165M	Insight Partners, Nordic Makers & 12 others	66/100