When was Cognigy founded?

Cognigy was founded in 2016 and raised its 1st funding round 3 years after it was founded.

Where is Cognigy located?

Cognigy is headquartered in Dusseldorf, Germany. It is registered at Speditionstraße 1 40221 Düsseldorf.

Who is the current CEO of Cognigy?

Philipp Heltewig of Cognigy. They have also founded 1 company.

Which legal entities is Cognigy associated with?

Cognigy is associated with Cognigy Gmbh and 1 other.

How many employees does Cognigy have?

As of Feb 28, 2026, the latest employee count at Cognigy is 317.

Is Cognigy a funded company?

Cognigy is a funded company, having raised a total of $165M across 5 funding rounds to date. The company's 1st funding round was a $***** Series A round, raised on Nov 26, 2019.

When was the latest funding round of Cognigy?

Cognigy's latest funding was a $***** Series C round on Jun 11, 2024, with participation from 4 investors.

What is the annual revenue of Cognigy?

Annual revenue of Cognigy is €16.6M as on Dec 31, 2024.

Where does Cognigy rank among its competitors?

Cognigy ranks 153rd amongst 3954 active competitors, of which 544 are funded. It stands 8th in terms of total funding among its competitors. The most recent competitor to raise funding was Mistral AI, which secured $2B in Sep, 2025.

Who are the top competitors of Cognigy?

Cognigy's top competitors include Freshworks, Zendesk and Genesys. Among them, Mistral AI secured the most recent funding round in September, 2025.

Cognigy - 2026 Company Profile, Team, Funding, Competitors & Financials

Q: Is Cognigy an acquired company?

Cognigy got acquired by NICE on Jul 28, 2025.

Company Details

Provider of AI-powered customer service automation platform and agent assistance. The platform offers intelligent IVR, self-service options, and tools to aid human agents. It integrates with existing systems and learns from interactions. The platform equips agents with tools and knowledge to manage customer queries. It provides real-time coaching, automated wrap-ups, and access to support knowledge.

Website: www.cognigy.com/
Social
Email ID: *****@cognigy.com
Phone Number: +49 **********
Registered Address: Speditionstraße 1 40221 Düsseldorf

Key Metrics

Founded Year

2016

Location

Dusseldorf, Germany

Stage

Acquired

Total Funding

$165M in 5 rounds

Latest Funding Round

Series C, Jun 11, 2024, $*****

Investors

Insight Partners & 13 more

Ranked

153^rd among 3954 active competitors

Annual Revenue

€16.6M as on Dec 31, 2024

Employee Count

317 as on Feb 28, 2026

Similar Companies

Freshworks & 4533 more

Exit Details

Acquired by NICE (Jul 28, 2025)

View Cognigy's full profile

Cognigy is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
Cognigy GmbH CIN: R1101_HRB79167 , Germany, Active	Nov 23, 2016	-	98 (As on Dec 31, 2022)
Cognigy Gmbh CIN: HRB79167 , Germany, Active	Nov 22, 2016	$18M (As on Dec 31, 2024)	98 (As on Dec 31, 2023)

Cognigy got acquired by NICE on Jul 28, 2025 at an acquisition amount of $955M. It was facilitated by Jefferies and Qatalyst Partners.

Click here to take a look at Cognigy's acquisition in detail

Cognigy has raised a total funding of $165M over 5 rounds. Its first funding round was on Nov 26, 2019. Its latest funding round was a Series C round on Jun 11, 2024 for $*****. 4 investors participated in its latest round. Cognigy has 13 institutional investors and 1 angel investor.

Here is the list of recent funding rounds of Cognigy:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jun 11, 2024	3672208	Series C	9979399	3174541	1831074	9891690
Feb 17, 2022	4870448	Series B	6064692	2607055	2038428	8353657
Jun 02, 2021	9008386	Series B	8327288	2754220	Insight Partners	DN Capital & 3 more

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View details of Cognigy's funding rounds and investors

The founders of Cognigy are Philipp Heltewig and Sascha Poggemann. Philipp Heltewig is the CEO of Cognigy.

Here are the details of Cognigy's key team members:

Philipp Heltewig: Co-Founder & CEO of Cognigy. They serve on the board of 1 company.
Contact Info: 1 email address
Sascha Poggemann: Co-Founder of Cognigy. They serve on the board of 1 company.
Contact Info: 1 email address

Cognigy's Board of Directors

Cognigy's board has 2 active members. Philipp Heltewig and Sascha Poggemann are part of team.

Here is the list of Cognigy's board of directors:

Name	Type	Representing	Status	Duration
Philipp Heltewig	Team	-	Current	9y 2m
Sascha Poggemann	Team	-	Current	9y 2m

View details of Cognigy's Founder profiles and Board Members

Cognigy's employee count trend

Cognigy has 317 employees as of Feb 26. Here is Cognigy's employee count trend over the years:

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Top competitors of Cognigy include Freshworks, Zendesk and Genesys. Here is the list of Top 10 competitors of Cognigy, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 9 others	84/100
2nd	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, IVP & 21 others	83/100
3rd	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, Salesforce Ventures & 17 others	82/100
4th	RingCentral 1999, Belmont (United States), Public	Cloud based platform offering unified communication solutions	$44M	Scale Venture Partners, SVB & 16 others	81/100
5th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	T. Rowe Price, Fidelity Investments & 40 others	81/100
6th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	Google Ventures, Iconiq Capital & 42 others	80/100
7th	Vonage 2001, Holmdel (United States), Acquired	Provider of contact center business communication solutions	$645M	New Enterprise Associates, 3i Group & 15 others	78/100
8th	Mistral AI 2023, Paris (France), Series C	Developer of frontier AI models, assistants, agents, and related services	$3.05B	Lightspeed Venture Partners, General Catalyst ... & 42 others	78/100
9th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 64 others	78/100
10th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 33 others	77/100
153rd	Cognigy 2016, Dusseldorf (Germany), Acquired	Provider of AI-powered customer service automation platform and agent assistance	$165M	Insight Partners, DTCP & 12 others	66/100