When was SupportLogic founded?

SupportLogic was founded in 2016 and raised its 1st funding round 4 years after it was founded.

Where is SupportLogic located?

SupportLogic is headquartered in San Jose, United States.

Who is the current CEO of SupportLogic?

Krishna Raj Raja of SupportLogic. They have also founded 1 company and are an angel investors in 1 startup.

How many employees does SupportLogic have?

As of Aug 31, 2026, the latest employee count at SupportLogic is 45.

Is SupportLogic a funded company?

SupportLogic is a funded company, having raised a total of $62M across 3 funding rounds to date. The company's 1st funding round was a $***** Series A round, raised on Aug 19, 2020.

When was the latest funding round of SupportLogic?

SupportLogic's latest funding was a $***** Conventional Debt round on Nov 04, 2022, with participation from 1 investor. Its primary sector is Customer Service Software. In United States, the Customer Service Software sector has seen $2.01B in funding in 2026 to date.

Where does SupportLogic rank among its competitors?

SupportLogic ranks 26th amongst 532 active competitors, of which 60 are funded. It stands 7th in terms of total funding among its competitors. The most recent competitor to raise funding was Sierra, which secured $950M in May, 2026.

Who are the top competitors of SupportLogic?

SupportLogic's top competitors include Sierra, EliseAI and Avaamo. Among them, Sierra secured the most recent funding round in May, 2026.

SupportLogic - 2026 Company Profile, Team, Funding & Competitors

SupportLogic is a series B company based in San Jose (United States), founded in 2016 by Krishna Raj Raja. It operates as a Provider of predictive analytic tools for analyzing customer health and retention. SupportLogic has raised $62M in funding from WestBridge Capital and General Catalyst. The company has 532 active competitors, including 60 funded and 14 that have exited. Its top competitors include companies like Sierra, EliseAI and Avaamo.

Company Details

Provider of predictive analytic tools for analyzing customer health and retention. The platform offers solutions that help businesses in extracting the customer intents using NLP and AI technologies that enables experience optimizations. It works by predicting and preventing customer escalations, routing cases, preventing churns, etc. KPIs provide real time updates.

Website: www.supportlogic.com/
Social
Email ID: *****@supportlogic.io
Phone Number: +1 **********

Key Metrics

Founded Year

2016

Location

San Jose, United States

Stage

Series B

Total Funding

$62M in 3 rounds

Latest Funding Round

Conventional Debt, Nov 04, 2022, $*****

Investors

WestBridge Capital & 9 more

Ranked

26^th among 532 active competitors

Employee Count

45 as on Aug 31, 2026

Investment & Acquisitions

xFind & 1 more

Similar Companies

SoundHound & 1750 more

View SupportLogic's full profile

SupportLogic has raised a total funding of $62M over 3 rounds. Its first funding round was on Aug 19, 2020. Its latest funding round was a Conventional Debt round on Nov 04, 2022 for $*****. 1 investor participated in its latest round. SupportLogic has 10 institutional investors.

Here is the list of recent funding rounds of SupportLogic:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Nov 04, 2022	4815722	Conventional Debt	5212709	2080929	3228817	1995279
Oct 12, 2021	8074377	Series B	2836105	2343755	1581542	Sierra Ventures & 1 more
Aug 19, 2020	1211917	Series A	3153733	4130968	1218115	Sorenson Capital

Access funding benchmarks and valuations. Sign up today!

View details of SupportLogic's funding rounds and investors

The founders of SupportLogic is Krishna Raj Raja. Krishna Raj Raja is the CEO of SupportLogic.

Here are the details of SupportLogic's key team members:

Krishna Raj Raja: Founder & CEO of SupportLogic and founder of 1 other company. They are also an angel investor in 1 startup.
Contact Info: 2 email addresses

View details of SupportLogic's Founder profiles and Board Members

SupportLogic's employee count trend

SupportLogic has 45 employees as of Aug 26. Here is SupportLogic's employee count trend over the years:

Uncover SupportLogic's growth story! Sign up today!

Access Tracxn on any website

Our Google Chrome extension lets you view company details while browsing their websites

Install Tracxn Extension

Top competitors of SupportLogic include Sierra, EliseAI and Avaamo. Here is the list of Top 10 competitors of SupportLogic, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Sierra 2023, San Francisco (United States), Series E	A conversational AI platform that helps businesses to build customer experiences	$1.58B	Greenoaks, Benchmark & 6 others	71/100
2nd	EliseAI 2017, New York City (United States), Series E	Offering conversational AI platforms	$392M	Sapphire Ventures, Point72 Ventures & 18 others	69/100
3rd	Avaamo 2014, Los Altos (United States), Series A	Provider of conversational AI platform for enterprises	$23.5M	Clear Ventures, Wipro & 11 others	66/100
4th	LivePerson 1995, New York City (United States), Acquired	Provider of conversational AI platform for digital customer and agent experiences	-	Alpha Venture Partners, JANA Partners & 10 others	64/100
5th	Maven AGI 2023, Boston (United States), Series B	Developer of an AI agent platform for customer experience automation	$78M	Dell Technologies Capital, M13 Company & 5 others	61/100
6th	Netomi 2015, San Mateo (United States), Series C	Provider AI-based customer service management platform	$199M	WndrCo, Y Combinator & 19 others	60/100
7th	Kore 2013, Orlando (United States), Series D	Provider of conversational and generative AI platforms	$234M	Vistara Capital, AllianceBernstein & 11 others	60/100
8th	SmartAction 2002, El Segundo (United States), Acquired	Provides AI-enabled platform for omnichannel customer service	$38M	Staley Capital Management, TVC Capital & 4 others	58/100
9th	Quiq 2015, Bozeman (United States), Series C	Provider of AI-based chatbot platform for customer engagement	$47.5M	Teamworthy Ventures, Venrock & 3 others	57/100
10th	Aquant 2016, New York City (United States), Series C	AI based platform for customer service	$131M	Insight Partners, Lightspeed Venture Partners ... & 11 others	57/100
26th	SupportLogic 2016, San Jose (United States), Series B	Provider of predictive analytic tools for analyzing customer health and retention	$62M	WestBridge Capital, Sierra Ventures & 8 others	45/100