Aquant - About the company
Aquant is a series C company based in New York City (United States), founded in 2016 by Shahar Chen and Assaf Melochna. It operates as an AI based platform for customer service. Aquant has raised $131M in funding from investors like Insight Partners, Lightspeed Venture Partners and Pitango. The company has 4148 active competitors, including 549 funded and 255 that have exited. Its top competitors include companies like Dialpad, Sierra and Decagon.
Company Details
AI based platform for customer service. It is an AI co-pilot platform that provides critical intelligence to service leaders, agents, and technicians in real-time. It combines generative AI, human intelligence, and service data to answer challenges and make informed decisions.
- Website
- www.aquant.ai/
- Phone Number
- +1 **********
Key Metrics
Founded Year
2016
Location
New York City, United States
Stage
Series C
Total Funding
$131M in 4 rounds
Latest Funding Round
Investors
Ranked
82nd among 4148 active competitors
Employee Count
91 as on Jun 30, 2026
Legal entities associated with Aquant
Aquant is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
AQUANT CIN: 812864502 , United States, Active | Dec 31, 1999 | - | 44 (As on Dec 31, 2024) | - |
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Aquant's funding and investors
Aquant has raised a total funding of $131M over 4 rounds. Its first funding round was on Nov 07, 2017. Its latest funding round was a Series C round on Oct 06, 2021 for $*****. 7 investors participated in its latest round. Aquant has 13 institutional investors.
Here is the list of recent funding rounds of Aquant:
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Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Oct 06, 2021 | 7196779 | Series C | 2086838 | 5590999 | 3704363 | 6054765 |
Jan 17, 2020 | 5906849 | Series B | 1241987 | 6026643 | 7458708 | |
Nov 26, 2018 | 2639263 | Series A | 7467513 | 3613257 |
View details of Aquant's funding rounds and investors
Aquant's founders and board of directors
Founder? Claim ProfileHere are the details of Aquant's key team members:
- Shahar Chen: Co-Founder & CEO of Aquant and founder of 1 other company. Contact Info: 2 email addresses
- Assaf Melochna: Co-Founder & President of Aquant and founder of 1 other company.
View details of Aquant's Founder profiles and Board Members
Aquant's employee count trend
Aquant has 91 employees as of Jun 26. Here is Aquant's employee count trend over the years:
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Aquant's Competitors and alternates
Top competitors of Aquant include Dialpad, Sierra and Decagon. Here is the list of Top 10 competitors of Aquant, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
2nd | Sierra 2023, San Francisco (United States), Series E | A conversational AI platform that helps businesses to build customer experiences | $1.58B | 72/100 | |
3rd | Decagon 2023, San Francisco (United States), Series D | AI-powered customer experience platform | $481M | 72/100 | |
4th | Observe.AI 2017, Redwood City (United States), Series C | Provider of AI-powered conversation intelligence and automation for contact centers | $214M | 71/100 | |
5th | Forethought AI 2017, San Francisco (United States), Acquired | Provider of an AI platform for customer support and service teams | $117M | 71/100 | |
6th | Yoobic 2014, New York City (United States), Series C | AI-powered retail operations platform for frontline teams | $80.3M | 70/100 | |
7th | Respond.io 2016, Kuala Lumpur (Malaysia), Series B | Developer of software for managing customer conversations across messaging channels | $71.3M | 69/100 | |
8th | EliseAI 2017, New York City (United States), Series E | Offering conversational AI platforms | $392M | 69/100 | |
9th | ASAPP 2014, New York City (United States), Series C | Provider of an AI-native platform for contact center customer experience | $400M | 69/100 | |
10th | Lorikeet 2023, San Francisco (United States), Series A | AI-powered customer support platform | $49M | 69/100 | |
82nd | Aquant 2016, New York City (United States), Series C | AI based platform for customer service | $131M | 58/100 |
Looking for more details on Aquant's competitors? Click here to see the top ones
Aquant's Investments and acquisitions
Aquant has made no investments or acquisitions yet.
Reports related to Aquant
Here is the latest report on Aquant's sector:
News related to Aquant
Media has covered Aquant for a total of 3 events in the last 1 year, 2 of them have been about company updates.
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Aquant Earns the Solutions Partner with Certified Software Designation for Manufacturing AIGlobeNewswire•Mar 05, 2026•Aquant
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Aquant Introduces Retrieval-Augmented Conversation (RAC), an AI Model for guided, context-aware dialoguesDestinationcrm•Jun 26, 2025•Aquant
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Aquant unveils retrieval-augmented conversation for AI knowledge generationSiliconAngle•Jun 25, 2025•Aquant
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Aquant Adds Offline AI and Call Assist Features for Field TechniciansDestinationcrm•Apr 22, 2025•Aquant
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Aquant Introduces the Next Generation of Aquant AI for Service ProfessionalsAiThority•Feb 20, 2025•Aquant
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Aquant’s Service Co-Pilot Now Available in Microsoft Azure MarketplaceDestinationcrm•Dec 02, 2024•Aquant, Microsoft
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