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Aquant - About the company

Aquant is a series C company based in New York City (United States), founded in 2016 by Shahar Chen and Assaf Melochna. It operates as an AI based platform for customer service. Aquant has raised $131M in funding from investors like Insight Partners, Lightspeed Venture Partners and Pitango. The company has 4148 active competitors, including 549 funded and 255 that have exited. Its top competitors include companies like Dialpad, Sierra and Decagon.

Company Details

AI based platform for customer service. It is an AI co-pilot platform that provides critical intelligence to service leaders, agents, and technicians in real-time. It combines generative AI, human intelligence, and service data to answer challenges and make informed decisions.
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Phone Number
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Key Metrics
Founded Year
2016
Location
New York City, United States
Stage
Series C
Total Funding
$131M in 4 rounds
Latest Funding Round
Ranked
Employee Count
91 as on Jun 30, 2026
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Aquant's funding and investors

Aquant has raised a total funding of $131M over 4 rounds. Its first funding round was on Nov 07, 2017. Its latest funding round was a Series C round on Oct 06, 2021 for $*****. 7 investors participated in its latest round. Aquant has 13 institutional investors.

Here is the list of recent funding rounds of Aquant:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Oct 06, 2021
7196779
Series C
2086838
5590999
3704363
6054765
Jan 17, 2020
5906849
Series B
1241987
6026643
7458708
Nov 26, 2018
2639263
Series A
7467513
3613257
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Aquant's founders and board of directors

Founder? Claim Profile
The founders of Aquant are Shahar Chen and Assaf Melochna. Shahar Chen is the CEO of Aquant.
Here are the details of Aquant's key team members:

Aquant's employee count trend

Aquant has 91 employees as of Jun 26. Here is Aquant's employee count trend over the years:
Employee count trend for Aquant
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Aquant's Competitors and alternates

Top competitors of Aquant include Dialpad, Sierra and Decagon. Here is the list of Top 10 competitors of Aquant, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
79/100
2nd
Logo for Sierra
Sierra
2023, San Francisco (United States), Series E
A conversational AI platform that helps businesses to build customer experiences
$1.58B
72/100
3rd
Logo for Decagon
Decagon
2023, San Francisco (United States), Series D
AI-powered customer experience platform
$481M
72/100
4th
Logo for Observe.AI
Observe.AI
2017, Redwood City (United States), Series C
Provider of AI-powered conversation intelligence and automation for contact centers
$214M
71/100
5th
Logo for Forethought AI
Forethought AI
2017, San Francisco (United States), Acquired
Provider of an AI platform for customer support and service teams
$117M
71/100
6th
Logo for Yoobic
Yoobic
2014, New York City (United States), Series C
AI-powered retail operations platform for frontline teams
$80.3M
70/100
7th
Logo for Respond.io
Respond.io
2016, Kuala Lumpur (Malaysia), Series B
Developer of software for managing customer conversations across messaging channels
$71.3M
69/100
8th
Logo for EliseAI
EliseAI
2017, New York City (United States), Series E
Offering conversational AI platforms
$392M
69/100
9th
Logo for ASAPP
ASAPP
2014, New York City (United States), Series C
Provider of an AI-native platform for contact center customer experience
$400M
69/100
10th
Logo for Lorikeet
Lorikeet
2023, San Francisco (United States), Series A
AI-powered customer support platform
$49M
69/100
82nd
Logo for Aquant
Aquant
2016, New York City (United States), Series C
AI based platform for customer service
$131M
58/100
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Aquant's Investments and acquisitions

Aquant has made no investments or acquisitions yet.

Reports related to Aquant

Here is the latest report on Aquant's sector:

News related to Aquant

lockFilter this list
Media has covered Aquant for a total of 3 events in the last 1 year, 2 of them have been about company updates.
Aquant Launches Agentic AI PlatformDestinationcrmAug 05, 2025Aquant
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