Wolken - About the company
Wolken is an unfunded company based in Bengaluru (India), founded in 2011 by Rohan Joshi and Sudhir Prabhu. It operates as a Provider of ITSM and customer service software for enterprises. Wolken has not raised any funding yet. The company has 1782 active competitors, including 181 funded and 187 that have exited. Its top competitors include companies like Zendesk, Freshworks and RingCentral.
Company Details
Provider of ITSM and customer service software for enterprises. This software streamlines IT workflows and customer support interactions. The platform integrates AI and automation to enhance productivity and provide actionable insights. It offers features such as a knowledge base, SLA management, and omnichannel support. The software is designed to be adaptable to various operational processes across IT, non-IT operations, and HR. A low-to-no-code platform allows for customization and integration with other systems. The platform also includes AI-powered tools like an AI co-pilot and agent assist to improve efficiency and customer satisfaction.
- Website
- www.wolkensoftware.com/
- Social
- Email ID
- *****@wolkensoftware.com
- Registered Address
- #1st Floor, Brigade MLR Center, 50, Vanivilas Road, Basavangudi, Basavanagudi, Bangalore, Bangalore South, Karnataka, India, 560004
Key Metrics
Founded Year
2011
Location
Bengaluru, India
Stage
Unfunded
Ranked
58th among 1782 active competitors
Annual Revenue
₹50 - ₹100 Cr as on Mar 31, 2025
Employee Count
206 as on Aug 31, 2025
Legal entities associated with Wolken
Wolken is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
WOLKEN SOFTWARE PRIVATE LIMITED CIN: U72900KA2011PTC060303 , India, Active | Sep 08, 2011 | $1M - $10M (As on Mar 31, 2025) | 206 (As on Aug 31, 2025) |
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Wolken's funding and investors
Wolken has not raised any funding rounds yet.
Wolken's founders and board of directors
Founder? Claim ProfileHere are the details of Wolken's key team members:
- Rohan Joshi: Co-Founder & CEO of Wolken. They serve on the boards of 2 companies.Contact Info: 1 email address
- Sudhir Prabhu: Co-Founder & CTO of Wolken. They serve on the board of 1 company.Contact Info: 1 email address
View details of Wolken's Founder profiles and Board Members
Wolken's employee count trend
Wolken has 206 employees as of Aug 25. The total employee count is 55.0% more than what it was in Aug 24. Here is Wolken's employee count trend over the years:
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Wolken's Competitors and alternates
Top competitors of Wolken include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Wolken, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st |  Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 86/100 | |
2nd |  Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | RingCentral 1999, Belmont (United States), Public | Cloud based platform offering unified communication solutions | $44M | 81/100 | |
4th |  Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 81/100 | |
5th |  Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 80/100 | |
6th |  Intercom 2011, San Francisco (United States), Series D | AI-based customer service platform for businesses | $242M | 80/100 | |
7th |  Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 79/100 | |
8th | Provider of cloud-based communication platform offering AI-powered customer engagement solutions | $97.7M | 78/100 | ||
9th |  Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 77/100 | |
10th | Provider of cloud-based business software suite for diverse operational requirements | - | - | 76/100 | |
58th | Provider of ITSM and customer service software for enterprises | - | - | 59/100 |
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Wolken's Investments and acquisitions
Wolken has made 2 investments in MyGigStar and Total Cloud. Wolken has not made any acquisitions as of now.News related to Wolken
Media has covered Wolken for 1 event in last 1 year, It was about people movement.
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Wolken Software Appoints Prakash Kota as Board Member and Strategic AdvisorCIO Influence•Jul 25, 2025•Wolken, UKG, Autodesk
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Wolken Software launches a Cloud-native, self-serve SaaSAsian News International•Dec 01, 2021•Wolken
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