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AmplifAI - About the company

AmplifAI is a series B company based in Plano (United States), founded in 2014 by Sean Minter. It operates as a Provider of AI-powered contact center performance and CX management platform. AmplifAI has raised $50.1M in funding from investors like Greycroft, Capital Factory and Breyer Capital. The company has 87 active competitors, including 3 funded and 21 that have exited. Its top competitors include companies like Calabrio, Intradiem and Nudge.

Company Details

Provider of AI-powered contact center performance and CX management platform. This platform unifies contact center data sources, providing real-time insights for improved agent performance and leader efficiency. It offers AI-driven quality assurance automation, coaching tools, and gamification features to enhance team engagement and boost business outcomes. The platform integrates with various systems, including CCaaS and CRM solutions, to streamline workflows and improve operational efficiency. It helps improve key metrics such as average handle time, sales conversion rates, and customer satisfaction scores.
Social
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Email ID
*****@amplifAI.com
Key Metrics
Founded Year
2014
Location
Stage
Series B
Total Funding
$50.1M in 7 rounds
Latest Funding Round
Investors
Ranked
Employee Count
168 as on Aug 31, 2026
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AmplifAI's funding and investors

AmplifAI has raised a total funding of $50.1M over 7 rounds. Its first funding round was on Mar 18, 2019. Its latest funding round was a Series B round on Sep 23, 2025 for $*****. 3 investors participated in its latest round. AmplifAI has 10 institutional investors.

Here is the list of recent funding rounds of AmplifAI:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Sep 23, 2025
5376803
Series B
8371346
1032913
9306743
3871397
Sep 23, 2025
8940844
Conventional Debt
1658547
1064428
5736212
Mar 08, 2025
1375352
Series A
1894328
7216329
8343502
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AmplifAI's founders and board of directors

Founder? Claim Profile
The founders of AmplifAI is Sean Minter.
Here are the details of AmplifAI's key team members:

AmplifAI's employee count trend

AmplifAI has 168 employees as of Aug 26. Here is AmplifAI's employee count trend over the years:
Employee count trend for AmplifAI
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AmplifAI's Competitors and alternates

Top competitors of AmplifAI include Calabrio, Intradiem and Nudge. Here is the list of Top 10 competitors of AmplifAI, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Calabrio
Calabrio
2007, Minneapolis (United States), Acquired
Workforce optimization software for contact centers
$9.29M
64/100
2nd
Logo for Intradiem
Intradiem
1995, Alpharetta (United States), Series B
Automation solutions for contact centers, retails and back offices
$32M
62/100
3rd
Logo for AmplifAI
AmplifAI
2014, Plano (United States), Series B
Provider of AI-powered contact center performance and CX management platform
$50.1M
58/100
4th
Logo for Nudge
Nudge
2013, Toronto (Canada), Acquired
Online platform for employee engagement
$16.1M
54/100
5th
Logo for Hammer
Hammer
1992, Boston (United States), Unfunded
Provider of contact center testing and assurance solutions and services
-
-
49/100
6th
Logo for Telligent
Telligent
Dallas (United States), Acquired
Provider of customer experience automation and workforce engagement software solutions
$41.3M
45/100
7th
Logo for Cicero
Cicero
1988, Cary (United States), Acquired
Back office and contact center analytics
-
-
45/100
8th
Logo for Prosodie
Prosodie
1986, Boulogne billancourt (France), Acquired
Customer queires management software
-
44/100
9th
Logo for Surfboard
Surfboard
2020, London (United Kingdom), Acquired
Provider of workforce optimization tools for customer service teams
$5M
43/100
10th
Logo for QStory
QStory
2014, London (United Kingdom), Seed
Provider of employee engagement services
$1.89M
-
42/100
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AmplifAI's Investments and acquisitions

AmplifAI has made no investments or acquisitions yet.

Reports related to AmplifAI

Here is the latest report on AmplifAI's sector:

News related to AmplifAI

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Media has covered AmplifAI for a total of 4 events in the last 1 year, 1 of them has been about partnerships.
•
AmplifAI Ranks No. 1119, Top 22%, on the 2023 Inc. 5000Business Wire•Aug 16, 2023•AmplifAI
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