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Intradiem - About the company

Intradiem is a series B company based in Alpharetta (United States), founded in 1995 by Matt Mcconnell. It operates as an Automation solutions for contact centers, retails and back offices. Intradiem has raised $32M in funding. The company has 110 active competitors, including 4 funded and 24 that have exited. Its top competitors include companies like Calabrio, AmplifAI and Nudge.

Company Details

Automation solutions for contact centers, retails and back offices. It provides the call center software that increases agent utilization by delivering shrinkage activities during idle time. Intradiem creates active wait time through dynamically delivered sessions for common shrinkage activities between customer interactions.
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Email ID
*****@intradiem.com
Registered Address
Alpharetta, Georgia
Key Metrics
Founded Year
1995
Location
Alpharetta, United States
Stage
Series B
Total Funding
$32M in 8 rounds
Investors
Ranked
Employee Count
227 as on Aug 31, 2026
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Intradiem's funding and investors

Intradiem has raised a total funding of $32M over 8 rounds. Its first funding round was on 1999. Its latest funding round was a Conventional Debt round on Nov 30, 2021 for $*****. 1 investor participated in its latest round. Intradiem has 9 institutional investors.

Here is the list of recent funding rounds of Intradiem:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Nov 30, 2021
9982641
Conventional Debt
8565830
3849613
6993260
6769510
Nov 10, 2015
4279506
Series B
3129763
3957765
7030266
May 07, 2015
7154670
Series B
2299528
7063745
4937251
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Intradiem's founders and board of directors

Founder? Claim Profile
The founders of Intradiem is Matt Mcconnell.
Here are the details of Intradiem's key team members:

Intradiem's employee count trend

Intradiem has 227 employees as of Aug 26. Here is Intradiem's employee count trend over the years:
Employee count trend for Intradiem
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Intradiem's Competitors and alternates

Top competitors of Intradiem include Calabrio, AmplifAI and Nudge. Here is the list of Top 10 competitors of Intradiem, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Calabrio
Calabrio
2007, Minneapolis (United States), Acquired
Workforce optimization software for contact centers
$9.29M
64/100
2nd
Logo for Intradiem
Intradiem
1995, Alpharetta (United States), Series B
Automation solutions for contact centers, retails and back offices
$32M
62/100
3rd
Logo for AmplifAI
AmplifAI
2014, Plano (United States), Series B
Provider of AI-powered contact center performance and CX management platform
$50.1M
58/100
4th
Logo for Nudge
Nudge
2013, Toronto (Canada), Acquired
Online platform for employee engagement
$16.1M
54/100
5th
Logo for 8Flow
8Flow
2022, Palo Alto (United States), Series A
AI based workflow automation solutions for customer support
$16.6M
52/100
6th
Logo for Hammer
Hammer
1992, Boston (United States), Unfunded
Provider of contact center testing and assurance solutions and services
-
-
49/100
7th
Logo for CommunityWFM
CommunityWFM
2005, Richardson (United States), Acquired
Developer of workforce management software for contact center optimization
-
-
49/100
8th
Logo for Telligent
Telligent
Dallas (United States), Acquired
Provider of customer experience automation and workforce engagement software solutions
$41.3M
45/100
9th
Logo for Cicero
Cicero
1988, Cary (United States), Acquired
Back office and contact center analytics
-
-
45/100
10th
Logo for Prosodie
Prosodie
1986, Boulogne billancourt (France), Acquired
Customer queires management software
-
44/100
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Intradiem's Investments and acquisitions

Intradiem has made no investments or acquisitions yet.

Reports related to Intradiem

Here is the latest report on Intradiem's sector:

News related to Intradiem

lockFilter this list
Media has covered Intradiem for 1 event in last 1 year, It was about company updates.
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FAQs about Intradiem

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