When was Intradiem founded?

Intradiem was founded in 1995 and raised its 1st funding round 4 years after it was founded.

Where is Intradiem located?

Intradiem is headquartered in Alpharetta, United States. It is registered at Alpharetta, Georgia.

How many employees does Intradiem have?

As of Apr 30, 2026, the latest employee count at Intradiem is 231.

Is Intradiem a funded company?

Intradiem is a funded company, having raised a total of $32M across 8 funding rounds to date. The company's 1st funding round was a $***** Unattributed round, raised on 1999.

When was the latest funding round of Intradiem?

Intradiem's latest funding was a $***** Conventional Debt round on Nov 30, 2021, with participation from 1 investor.

Where does Intradiem rank among its competitors?

Intradiem ranks 3rd amongst 100 active competitors, of which 5 are funded. It stands 5th in terms of total funding among its competitors. The most recent competitor to raise funding was AmplifAI, which secured $33.7M in Sep, 2025.

Who are the top competitors of Intradiem?

Intradiem's top competitors include Assembled, Calabrio and 8Flow. Among them, AmplifAI secured the most recent funding round in September, 2025.

Intradiem - 2026 Company Profile, Team, Funding & Competitors

Intradiem is a series B company based in Alpharetta (United States), founded in 1995 by Matt Mcconnell. It operates as an Automation solutions for contact centers, retails and back offices. Intradiem has raised $32M in funding. The company has 100 active competitors, including 5 funded and 24 that have exited. Its top competitors include companies like Assembled, Calabrio and 8Flow.

Company Details

Automation solutions for contact centers, retails and back offices. It provides the call center software that increases agent utilization by delivering shrinkage activities during idle time. Intradiem creates active wait time through dynamically delivered sessions for common shrinkage activities between customer interactions.

Website: intradiem.com
Social
Email ID: *****@intradiem.com
Registered Address: Alpharetta, Georgia

Key Metrics

Founded Year

1995

Location

Alpharetta, United States

Stage

Series B

Total Funding

$32M in 8 rounds

Latest Funding Round

Conventional Debt, Nov 30, 2021, $*****

Investors

JMI Management & 8 more

Ranked

3^rd among 100 active competitors

Employee Count

231 as on Apr 30, 2026

Similar Companies

Assembled & 118 more

View Intradiem's full profile

Intradiem is associated with 3 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
Intradiem, Inc. CIN: 0018y00000AxMoJAAV , United States, Active	Jan 25, 2024	-	-	-
INTRADIEM, INC. CIN: 6548070 , United States, Active	Jul 28, 2022	-	-	-
INTRADIEM, INC CIN: 582190364 , United States, Active	Dec 31, 1999	-	177 (As on Dec 31, 2024)	-

Intradiem has raised a total funding of $32M over 8 rounds. Its first funding round was on 1999. Its latest funding round was a Conventional Debt round on Nov 30, 2021 for $*****. 1 investor participated in its latest round. Intradiem has 9 institutional investors.

Here is the list of recent funding rounds of Intradiem:

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Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Nov 30, 2021	6537247	Conventional Debt	9629848	1279729	4905211	5501396
Nov 10, 2015	1909039	Series B	4382013	6319280	7459637	JMI Management & 1 more
May 07, 2015	8981787	Series B	1725799	4939128	8139303	MK Capital & 1 more

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View details of Intradiem's funding rounds and investors

The founders of Intradiem is Matt Mcconnell.

Here are the details of Intradiem's key team members:

Matt Mcconnell: Founder of Intradiem.

View details of Intradiem's Founder profiles and Board Members

Intradiem's employee count trend

Intradiem has 231 employees as of Apr 26. Here is Intradiem's employee count trend over the years:

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Top competitors of Intradiem include Assembled, Calabrio and 8Flow. Here is the list of Top 10 competitors of Intradiem, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Assembled San Francisco (United States), Series B	Developer of workforce management portal	$70.7M	New Enterprise Associates, Stripe & 9 others	67/100
2nd	Calabrio 2007, Minneapolis (United States), Acquired	Workforce optimization software for contact centers	$9.29M	Golub Growth, Split Rock Partners & 5 others	66/100
3rd	Intradiem 1995, Alpharetta (United States), Series B	Automation solutions for contact centers, retails and back offices	$32M	JMI Management, SaaS Capital & 7 others	62/100
4th	8Flow 2022, Palo Alto (United States), Series A	AI based workflow automation solutions for customer support	$16.6M	Caffeinated Capital, Liquid 2 Ventures & 11 others	59/100
5th	AmplifAI 2014, Plano (United States), Series B	Provider of AI-powered contact center performance and CX management platform	$50.1M	Breyer Capital, CVS Health Ventures & 5 others	57/100
6th	CommunityWFM 2005, Richardson (United States), Acquired	Developer of workforce management software for contact center optimization	-	-	54/100
7th	Nudge 2013, Toronto (Canada), Acquired	Online platform for employee engagement	$16.1M	Generation Ventures, Jump Capital & 7 others	53/100
8th	Hammer 1992, Boston (United States), Unfunded	Provider of contact center testing and assurance solutions and services	-	-	50/100
9th	OpenSpan 2005, Alpharetta (United States), Acquired	AI-powered platform for enterprise transformation, automating workflows and personalizing experiences	$52.3M	In-Q-Tel, FTV Capital & 5 others	46/100
10th	Telligent 2004, Dallas (United States), Acquired	Provider of customer experience automation and workforce engagement software solutions	$41.3M	Intel Capital, NXT Capital & 1 others	45/100