When was AnswerDash founded?

AnswerDash was founded in 2012.

Where is AnswerDash located?

AnswerDash is headquartered in Seattle, United States.

How many employees does AnswerDash have?

As of May 31, 2026, the latest employee count at AnswerDash is 1.

Is AnswerDash a funded company?

AnswerDash is a funded company, having raised a total of $7M across 4 funding rounds to date. The company's 1st funding round was a $***** Seed round.

When was the latest funding round of AnswerDash?

AnswerDash's latest funding was a $***** Series A round on Sep 14, 2015, with participation from 5 investors. Its primary sector is Customer Service Software. In United States, the Customer Service Software sector has seen $1.97B in funding in 2026 to date.

Where does AnswerDash rank among its competitors?

AnswerDash ranks 3rd amongst 28 active competitors, of which 3 are funded. It stands 3rd in terms of total funding among its competitors. The most recent competitor to raise funding was Helpfeel, which secured $18.8M in Jan, 2026.

Who are the top competitors of AnswerDash?

AnswerDash's top competitors include Helpfeel, Arcade and OtoSense. Among them, Helpfeel secured the most recent funding round in January, 2026.

AnswerDash - 2026 Company Profile, Team, Funding & Competitors

AnswerDash is an acquired company based in Seattle (United States), founded in 2012 by Andy Ko and Amy Ko. It operates as an Instant Contextual Self Service Solutions. AnswerDash has raised $7M in funding from investors like Voyager Capital, The W Fund and Washington Research Foundation. The company has 28 active competitors, including 3 funded and 4 that have exited. Its top competitors include companies like Helpfeel, Arcade and OtoSense.

Company Details

AnswerDash previously known as Qazzow Inc , provides point-and-click contextual question-and-answer technology to improve the online customer experience on websites and web applications. Enables companies to deliver instant contextual answers to their customers right where they need them, without typing or switching pages, whether on desktop or mobile platforms. It uses page's DOM to make a clickable hotspot for every element in real time by including a line of javascript on each page. Metadata, contextual information, and previous questions are employed to provide a context for relating questions to image or video based hotspots.

Website: www.answerdash.com/
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Key Metrics

Founded Year

2012

Location

Seattle, United States

Stage

Acquired

Total Funding

$7M in 4 rounds

Latest Funding Round

Series A, Sep 14, 2015, $*****

Investors

Voyager Capital & 6 more

Ranked

3^rd among 28 active competitors

Employee Count

1 as on May 31, 2026

Similar Companies

Arcade & 12 more

Exit Details

Acquired by CloudEngage (Jun 23, 2020)

View AnswerDash's full profile

AnswerDash got acquired by CloudEngage on Jun 23, 2020.

Click here to take a look at AnswerDash's acquisition in detail

AnswerDash has raised a total funding of $7M over 4 rounds. Its latest funding round was a Series A round on Sep 14, 2015 for $*****. 5 investors participated in its latest round. AnswerDash has 7 institutional investors.

Here is the list of recent funding rounds of AnswerDash:

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Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Sep 14, 2015	5077409	Series A	4822820	9561562	7338485	8328490
Dec 16, 2013	1606252	Series A	1959268	2873237	8394870	Summit Capital & 1 more
Nov 05, 2013	2555775	Seed	2605924	9285724	The W Fund	4443889

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View details of AnswerDash's funding rounds and investors

The founders of AnswerDash are Andy Ko and Amy Ko.

Here are the details of AnswerDash's key team members:

Andy Ko: Co-Founder & CTO of AnswerDash and founder of 1 other company.
Amy Ko: Co-founder & Chief Technology Officer of AnswerDash.
Bill Colleran: CEO of AnswerDash.

View details of AnswerDash's Founder profiles and Board Members

AnswerDash's employee count trend

AnswerDash has 1 employees as of May 26. Here is AnswerDash's employee count trend over the years:

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Top competitors of AnswerDash include Helpfeel, Arcade and OtoSense. Here is the list of Top 10 competitors of AnswerDash, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Helpfeel 2007, Kyoto (Japan), Series E	Offering complaint management platform	$144M	Opt, Globis Capital Partners & 14 others	66/100
2nd	Arcade 2021, San Francisco (United States), Series A	Provider of tooltip and demo building tool for optimizing customer and product experiences	$21.7M	Kleiner Perkins, Upfront Ventures & 10 others	62/100
3rd	AnswerDash 2012, Seattle (United States), Acquired	Instant Contextual Self Service Solutions	$7M	Arnold Venture Group, Washington Research Foundation ... & 5 others	45/100
4th	OtoSense 2014, Cambridge (United States), Acquired	Provider of an ML-based sound recognition solution for industrial predictive maintenance	$370K	Vocap Partners, Comet Labs & 10 others	39/100
5th	Simpo 2016, San Francisco (United States), Seed	Provider of no code product guidance builder for customer onboarding and in app experiences	$4.5M	Redpoint Ventures, Joule Ventures & 5 others	35/100
6th	Elev 2014, Melbourne (Australia), Acquired	Conversational customer service platform	-	AirTree, M8 Ventures & 2 others	34/100
7th	Sixa 2015, San Francisco (United States), Deadpooled	Provider of online QA forum for troubleshooting software and operating system issues	$3.52M	Zillionize, Y Combinator & 16 others	32/100
8th	Budy 2021, Chennai (India), Unfunded	Software company offering suite of tools for businesses to onboard customers and manage payments	-	-	27/100
9th	Solvpath 2019, New York City (United States), Funding Raised	Provider of FAQ self service help desk solutions for customer support for eCommerce businesses	-	BullMont Capital	27/100
10th	Aidaxis 2016, Villeurbanne (France), Acquired	Provider of on-demand software adoption guidance	-	UI Investissement	24/100