Exerta - Company Profile

Developer of automated software agents for social media comment moderation. This platform provides tools to automatically manage inquiries, hide negative comments, and facilitate sales recovery across social media channels. The technology utilizes artificial intelligence to provide responses to customer comments and direct messages in a brand-consistent voice. By automating the monitoring and interaction process, the service aims to protect ad spend and convert social media engagement into revenue. It integrates with major social media platforms to maintain active oversight of business pages without the need for constant manual intervention. Users configure moderation rules to ensure that interactions remain productive and focused on driving conversions.