Firefly - About the company
Firefly is an acqui-hired company based in Philadelphia (United States), founded in 2012 by Dan Shipper and Justin Meltzer. It operates as a Web Co-Browsing for Enterprises. The company has 99 active competitors, including 14 funded and 15 that have exited. Its top competitors include companies like Vizolution, Sightcall and BeVocal.
Company Details
Firefly software provides co-browsing solutions to small and medium businesses for incorporating co-browsing solutions in web and mobile apps for customer support and sales. Customer reps can connect to customers browser and assist them with only customer's web page being visitor to support reps for better engagement.
- Website
- usefirefly.com
Key Metrics
Founded Year
2012
Location
Philadelphia, United States
Stage
Acqui-Hired
Investors
Ranked
67th among 99 active competitors
Employee Count
11 - 50 as on Jul 01, 2024
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Firefly's funding and investors
Firefly is a funded company. Firefly has 1 institutional investor.
View details of Firefly's funding rounds and investors
Firefly's founders and board of directors
Founder? Claim ProfileThe founders of Firefly are Dan Shipper and Justin Meltzer.
Here are the details of Firefly's key team members:
- Dan Shipper: Co-Founder of Firefly and founder of 3 other companies, Spiral, Spiral and Every. They are also an angel investor in 1 startup.Contact Info: 1 email address
- Justin Meltzer: Co-Founder of Firefly.
View details of Firefly's Founder profiles and Board Members
Firefly's employee count trend
Firefly has 11 - 50 employees as of Jul 24. Here is Firefly's employee count trend over the years:
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Firefly's Competitors and alternates
Top competitors of Firefly include Vizolution, Sightcall and BeVocal. Here is the list of Top 10 competitors of Firefly, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Vizolution 2008, Swansea (United Kingdom), Acquired | Provider of digital customer journey orchestration and workflow automation software | $22.4M | 58/100 | |
2nd | Sightcall 2008, San Francisco (United States), Series B | Provider of a cloud-based visual collaboration platform | $67M | 55/100 | |
3rd | BeVocal 1999, Mountain View (United States), Acquired | Automated customer service with voice and data applications | $55M | 51/100 | |
4th | Platform offering enterprise-grade video communication and workflow solutions to the banking, financial services, and Insurance industry | $1.84M | 50/100 | ||
5th | Cohere 2020, New York City (United States), Acquired | Developer of AI-powered platform for customer support automation and agent assistance | $3.5M | 48/100 | |
6th | Offering video contact center solutions | - | - | 47/100 | |
7th | AXS Solution & Consulting 2012, Mumbai (India), Seed | Provider of an AI platform for knowledge, automation, and communications | $200K | - | 46/100 |
8th | Unblu 2008, Sarnen (Switzerland), Acquired | Co-browsing for Customer service and Collaboration | - | 45/100 | |
9th | Samesurf 2009, Los Angeles (United States), Seed | Co-browsing Platform for Services, Sales and Collaboration | $1.85M | 41/100 | |
10th | VidGrid 2012, Saint Paul (United States), Acquired | Video communication platform for multiple industreis | $1.62M | 41/100 | |
67th | Firefly 2012, Philadelphia (United States), Acqui-Hired | Web Co-Browsing for Enterprises | - | 21/100 |
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Firefly's Investments and acquisitions
Firefly has made no investments or acquisitions yet.
Reports related to Firefly
Here is the latest report on Firefly's sector:
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