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Firefly - About the company

Firefly is an acqui-hired company based in Philadelphia (United States), founded in 2012 by Dan Shipper and Justin Meltzer. It operates as a Web Co-Browsing for Enterprises. The company has 99 active competitors, including 14 funded and 15 that have exited. Its top competitors include companies like Vizolution, Sightcall and BeVocal.

Company Details

Firefly software provides co-browsing solutions to small and medium businesses for incorporating co-browsing solutions in web and mobile apps for customer support and sales. Customer reps can connect to customers browser and assist them with only customer's web page being visitor to support reps for better engagement.
Social
X
Key Metrics
Founded Year
2012
Location
Philadelphia, United States
Stage
Acqui-Hired
Investors
Ranked
Employee Count
11 - 50 as on Jul 01, 2024
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Firefly's funding and investors

Firefly is a funded company. Firefly has 1 institutional investor.

Firefly's founders and board of directors

Founder? Claim Profile
The founders of Firefly are Dan Shipper and Justin Meltzer.
Here are the details of Firefly's key team members:

Firefly's employee count trend

Firefly has 11 - 50 employees as of Jul 24. Here is Firefly's employee count trend over the years:
Employee count trend for Firefly
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Firefly's Competitors and alternates

Top competitors of Firefly include Vizolution, Sightcall and BeVocal. Here is the list of Top 10 competitors of Firefly, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Vizolution
Vizolution
2008, Swansea (United Kingdom), Acquired
Provider of digital customer journey orchestration and workflow automation software
$22.4M
58/100
2nd
Logo for Sightcall
Sightcall
2008, San Francisco (United States), Series B
Provider of a cloud-based visual collaboration platform
$67M
55/100
3rd
Logo for BeVocal
BeVocal
1999, Mountain View (United States), Acquired
Automated customer service with voice and data applications
$55M
51/100
4th
Logo for VideoCX
VideoCX
2015, Pune (India), Seed
Platform offering enterprise-grade video communication and workflow solutions to the banking, financial services, and Insurance industry
$1.84M
50/100
5th
Logo for Cohere
Cohere
2020, New York City (United States), Acquired
Developer of AI-powered platform for customer support automation and agent assistance
$3.5M
48/100
6th
Logo for ZRG
ZRG
1994, Karachi (Pakistan), Unfunded
Offering video contact center solutions
-
-
47/100
7th
Logo for AXS Solution & Consulting
AXS Solution & Consulting
2012, Mumbai (India), Seed
Provider of an AI platform for knowledge, automation, and communications
$200K
-
46/100
8th
Logo for Unblu
Unblu
2008, Sarnen (Switzerland), Acquired
Co-browsing for Customer service and Collaboration
-
45/100
9th
Logo for Samesurf
Samesurf
2009, Los Angeles (United States), Seed
Co-browsing Platform for Services, Sales and Collaboration
$1.85M
41/100
10th
Logo for VidGrid
VidGrid
2012, Saint Paul (United States), Acquired
Video communication platform for multiple industreis
$1.62M
41/100
67th
Logo for Firefly
Firefly
2012, Philadelphia (United States), Acqui-Hired
Web Co-Browsing for Enterprises
-
21/100
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Firefly's Investments and acquisitions

Firefly has made no investments or acquisitions yet.

Reports related to Firefly

Here is the latest report on Firefly's sector:

FAQs about Firefly

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