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Spring Labs - About the company

Spring Labs is a series C company based in Los Angeles (United States), founded in 2017 by Adam Jiwan, John Sun and Anna Fridman. It operates as a Provider of an AI-native platform for complaints management and governance risk compliance. Spring Labs has raised $76M in funding from investors like August Capital, Haymaker Ventures and GreatPoint Ventures. The company has 2176 active competitors, including 441 funded and 311 that have exited. Its top competitors include companies like ComplyAdvantage, IDnow and Riskified.

Company Details

Provider of an AI-native platform for complaints management and governance risk compliance. The platform offers conversation intelligence, direct complaints detection, and regulatory complaints tracking. It also provides templated response generation, resolution analysis, and complaints insights business intelligence. The platform integrates with existing systems to streamline workflows. It helps teams unlock customer insights from conversations.
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Email ID
*****@springlabs.com
Phone Number
+1 **********
Registered Address
CORPORATION TRUST CENTER 1209 ORANGE ST
Key Metrics
Founded Year
2017
Location
Los Angeles, United States
Stage
Series C
Total Funding
$76M in 7 rounds
Latest Funding Round
Ranked
Employee Count
56 as on Jun 30, 2026
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Spring Labs's funding and investors

Spring Labs has raised a total funding of $76M over 7 rounds. Its first funding round was on Feb 07, 2018. Its latest funding round was a Series C round on May 05, 2026 for $*****. 2 investors participated in its latest round. Spring Labs has 17 institutional investors.

Here is the list of recent funding rounds of Spring Labs:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
May 05, 2026
7013949
Series C
2317297
3014298
2669004
3499902
May 20, 2025
3575606
Series B
2080350
2252655
3585920
2098865
May 03, 2021
4750032
Series B
1826563
6941894
1603872
1565115
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Spring Labs' founders and board of directors

Founder? Claim Profile
The founders of Spring Labs are Adam Jiwan, John Sun and Anna Fridman. Adam Jiwan is the CEO of Spring Labs.
Here are the details of Spring Labs' key team members:

Spring Labs' employee count trend

Spring Labs has 56 employees as of Jun 26. Here is Spring Labs's employee count trend over the years:
Employee count trend for Spring Labs
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Spring Labs's Competitors and alternates

Top competitors of Spring Labs include ComplyAdvantage, IDnow and Riskified. Here is the list of Top 10 competitors of Spring Labs, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for ComplyAdvantage
ComplyAdvantage
2014, London (United Kingdom), Series C
Cloud-based AML solutions
$171M
75/100
2nd
Logo for IDnow
IDnow
2010, Munich (Germany), Acquired
Provider of automated and expert-led identity verification and digital trust services
$40M
75/100
3rd
Logo for Riskified
Riskified
2013, New York City (United States), Public
AI-based payment fraud prevention solutions for e-commerce solution
$232M
75/100
4th
Logo for M2P Fintech
M2P Fintech
2014, Chennai (India), Series D
Provider of APIs enabling banking, lending, and payment financial services
$188M
74/100
5th
Logo for Jumio
Jumio
2010, Sunnyvale (United States), Acquired
Provider of AI-powered identity verification solutions
$196M
74/100
6th
Logo for Simplex
Simplex
2014, Ramat Gan (Israel), Acquired
AI-based crypto payments and fraud prevention solutions for businesses
$19M
73/100
7th
Logo for Profitero
Profitero
2009, Dun Laoghaire (Ireland), Acquired
Platform offering E- Commerce analytics solutions
$28.2M
73/100
8th
Logo for Entrust
Entrust
1969, Dallas (United States), Acquired
Provider of identity-centric security solutions, including issuance and data protection
-
72/100
9th
Logo for Symphony
Symphony
2014, New York City (United States), Series E
Compliance management solutions for financial institutions
$461M
72/100
10th
Logo for Onfido
Onfido
2012, London (United Kingdom), Acquired
Provider of identity verification and digital security authentication software solutions
$242M
72/100
62nd
Logo for Spring Labs
Spring Labs
2017, Los Angeles (United States), Series C
Provider of an AI-native platform for complaints management and governance risk compliance
$76M
63/100
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Spring Labs's Investments and acquisitions

Spring Labs has made no investments or acquisitions yet.

Reports related to Spring Labs

Here is the latest report on Spring Labs's sector:

News related to Spring Labs

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Media has covered Spring Labs for 1 event in last 1 year.
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