Spring Labs - About the company
Spring Labs is a series C company based in Los Angeles (United States), founded in 2017 by Adam Jiwan, John Sun and Anna Fridman. It operates as a Provider of an AI-native platform for complaints management and governance risk compliance. Spring Labs has raised $76M in funding from investors like August Capital, Haymaker Ventures and GreatPoint Ventures. The company has 2176 active competitors, including 441 funded and 311 that have exited. Its top competitors include companies like ComplyAdvantage, IDnow and Riskified.
Company Details
Provider of an AI-native platform for complaints management and governance risk compliance. The platform offers conversation intelligence, direct complaints detection, and regulatory complaints tracking. It also provides templated response generation, resolution analysis, and complaints insights business intelligence. The platform integrates with existing systems to streamline workflows. It helps teams unlock customer insights from conversations.
- Website
- www.springlabs.com/
- Email ID
- *****@springlabs.com
- Phone Number
- +1 **********
- Registered Address
- CORPORATION TRUST CENTER 1209 ORANGE ST
Key Metrics
Founded Year
2017
Location
Los Angeles, United States
Stage
Series C
Total Funding
$76M in 7 rounds
Latest Funding Round
Investors
Ranked
62nd among 2176 active competitors
Employee Count
56 as on Jun 30, 2026
Similar Companies
Legal entities associated with Spring Labs
Spring Labs is associated with 2 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
Springcoin, Inc. CIN: 823850020 , United States, Active | Nov 29, 2017 | - | 29 (As on Dec 31, 2023) | - |
SpringCoin Inc. CIN: 20211214986 , United States, Active | Mar 01, 2021 | - | - | - |
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Spring Labs's funding and investors
Spring Labs has raised a total funding of $76M over 7 rounds. Its first funding round was on Feb 07, 2018. Its latest funding round was a Series C round on May 05, 2026 for $*****. 2 investors participated in its latest round. Spring Labs has 17 institutional investors.
Here is the list of recent funding rounds of Spring Labs:
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Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
May 05, 2026 | 7013949 | Series C | 2317297 | 3014298 | 2669004 | 3499902 |
May 20, 2025 | 3575606 | Series B | 2080350 | 2252655 | 3585920 | 2098865 |
May 03, 2021 | 4750032 | Series B | 1826563 | 6941894 | 1603872 | 1565115 |
View details of Spring Labs's funding rounds and investors
Spring Labs' founders and board of directors
Founder? Claim ProfileThe founders of Spring Labs are Adam Jiwan, John Sun and Anna Fridman. Adam Jiwan is the CEO of Spring Labs.
Here are the details of Spring Labs' key team members:
- Adam Jiwan: Co-Founder & CEO of Spring Labs and founder of 1 other company. They are also an angel investor in 1 startup.
- John Sun: Co-Founder of Spring Labs and founder of 3 other companies, AvantCredit, Avant and avantcredit.com.
- Anna Fridman: Co-Founder of Spring Labs. Contact Info: 1 email address
View details of Spring Labs's Founder profiles and Board Members
Spring Labs' employee count trend
Spring Labs has 56 employees as of Jun 26. Here is Spring Labs's employee count trend over the years:
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Spring Labs's Competitors and alternates
Top competitors of Spring Labs include ComplyAdvantage, IDnow and Riskified. Here is the list of Top 10 competitors of Spring Labs, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | ComplyAdvantage 2014, London (United Kingdom), Series C | Cloud-based AML solutions | $171M | 75/100 | |
2nd | Provider of automated and expert-led identity verification and digital trust services | $40M | 75/100 | ||
3rd | Riskified 2013, New York City (United States), Public | AI-based payment fraud prevention solutions for e-commerce solution | $232M | 75/100 | |
4th | M2P Fintech 2014, Chennai (India), Series D | Provider of APIs enabling banking, lending, and payment financial services | $188M | 74/100 | |
5th | Jumio 2010, Sunnyvale (United States), Acquired | Provider of AI-powered identity verification solutions | $196M | 74/100 | |
6th | AI-based crypto payments and fraud prevention solutions for businesses | $19M | 73/100 | ||
7th | Platform offering E- Commerce analytics solutions | $28.2M | 73/100 | ||
8th | Entrust 1969, Dallas (United States), Acquired | Provider of identity-centric security solutions, including issuance and data protection | - | 72/100 | |
9th | Symphony 2014, New York City (United States), Series E | Compliance management solutions for financial institutions | $461M | 72/100 | |
10th | Onfido 2012, London (United Kingdom), Acquired | Provider of identity verification and digital security authentication software solutions | $242M | 72/100 | |
62nd | Spring Labs 2017, Los Angeles (United States), Series C | Provider of an AI-native platform for complaints management and governance risk compliance | $76M | 63/100 |
Looking for more details on Spring Labs's competitors? Click here to see the top ones
Spring Labs's Investments and acquisitions
Spring Labs has made no investments or acquisitions yet.
Reports related to Spring Labs
Here is the latest report on Spring Labs's sector:
News related to Spring Labs
Media has covered Spring Labs for 1 event in last 1 year.
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Tradable Brings $1.7 Billion in Tokenized Alternative Assets to ZKsync, Secures Strategic Investment from ParaFi CapitalGlobal Fintech Series•Jan 16, 2025•ParaFi, Tradable, Victory Park Capital Advisors, Janus Henderson Investors and 2 others
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Spring Labs Joins American Fintech Council (AFC)Fintech Finance•Sep 24, 2024•Spring Labs, Fintechcouncil
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Spring Labs Unveils Zanko ComplianceAssist, Helping Financial Service Firms Ease ComplianceGlobal Fintech Series•Sep 05, 2024•Spring Labs
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Spring Labs TrueZero enables companies to exchange sensitive data without revealing PIIHelp Net Security•Nov 21, 2022•Spring Labs
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