Transcom - About the company
Transcom is an acquired company based in Stockholm (Sweden), founded in 1995 by Gagan Arora. It operates as a Provider of customer experience, digital transformation, and AI services. Transcom has raised an undisclosed amount in funding. The company has 1353 active competitors, including 41 funded and 226 that have exited. Its top competitors include companies like eClerx, Openlane and Tantalus.
Company Details
Provider of customer experience, digital transformation, and AI services. Its portfolio includes BPO, market research & intelligence, CRM consulting, legal, and smartshoring services. It includes services such as telemedicine, appointment scheduling, patient support, and also caters solutions to various industries.
- Website
- transcom.com
- Social
- Email ID
- *****@transcom.com
- Phone Number
- +46 **********
- Registered Address
- Dikeveien 52, 1661, ROLVSØY
Key Metrics
Founded Year
1995
Location
Stockholm, Sweden
Stage
Acquired
Latest Funding Round
Ranked
6th among 1353 active competitors
Employee Count
18,768 as on Oct 31, 2026
Exit Details
Acquired by Altor Equity Partners (Mar 13, 2017)
Legal entities associated with Transcom
Transcom is associated with 7 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Reports |
|---|---|---|---|---|
SA TRANS, s.r.o. CIN: 25841386 , Czech Republic, Active | Aug 04, 1999 | - | - | |
TRANSCOM CIN: 40003749890 , Latvia, Active | Jun 14, 2005 | €0 - €1M (As on Dec 31, 2024) | 5 (As on Dec 31, 2023) | - |
TRANSCOM WORLDWIDE LATVIA CIN: 40003573369 , Latvia, Active | Dec 14, 2001 | €10M - €50M (As on Dec 31, 2024) | 513 (As on Dec 31, 2022) | - |
TRANSCOM NORGE AS CIN: 951919489 , Norway, Active | Feb 04, 1989 | - | 281 (As on Dec 31, 2022) | |
Transcom WorldWide d.o.o. CIN: 74033467966 , Croatia, Active | Sep 06, 2005 | $10M - $50M (As on Dec 31, 2011) | - | |
Transcom Holding AB CIN: 556962-4108 , Sweden, Active | Feb 17, 2014 | - | - | - |
Transcom WorldWide AB CIN: 556880-1277 , Sweden, Active | Jan 08, 2012 | - | - | - |
Transcom's acquisition details
Transcom got acquired by Altor Equity Partners on Mar 13, 2017.
Click here to take a look at Transcom's acquisition in detail
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Transcom's funding and investors
Transcom has raised funding over 1 round. Its latest funding round was a PE round on Nov 24, 2014 for $*****. 1 investor participated in its latest round. Transcom has 2 institutional investors.
Here is the list of recent funding rounds of Transcom:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Nov 24, 2014 | 5645560 | PE | 8314095 | 3302136 | 5662277 | 4020049 |
Access funding benchmarks and valuations. Sign up today!View details of Transcom's funding rounds and investors
Transcom's founders and board of directors
Founder? Claim ProfileThe founders of Transcom is Gagan Arora. Jonas Dahlberg is the CEO of Transcom.
Here are the details of Transcom's key team members:
- Gagan Arora: Former Co-Founder & CEO of Transcom and founder of 2 other companies, Vertex Next and Vertex Global Services. Contact Info: 1 email address and 1 phone number
- Tom Searcy: Founder & CEO | Foremost Expert on Key Account Sales Strategy of Transcom.
- Tobias Wiren: Co-Founder at Smile Tandvård of Transcom.
View details of Transcom's Founder profiles and Board Members
Transcom's employee count trend
Transcom has 18,768 employees as of Oct 26. Here is Transcom's employee count trend over the years:
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Transcom's Competitors and alternates
Top competitors of Transcom include eClerx, Openlane and Tantalus. Here is the list of Top 10 competitors of Transcom, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Provider of business processes, change management, analytics, and data-driven insights services | - | 68/100 | ||
2nd | Openlane 1999, Redwood City (United States), Acquired | Online used cars auction platform | $75M | 67/100 | |
3rd | Tantalus 1989, Raleigh (United States), Public | Communication technology provider for smart grids | $58.7M | 67/100 | |
4th | Focus Group 2003, Shoreham by Sea (United Kingdom), Late Stage | Provider of business technology including telecoms connectivity IT cyber security | $26.5M | 63/100 | |
5th |  Foundever 1985, Miami (United States), Series D | Omnichannel customer experience management solutions for contact centers | $225M | 59/100 | |
6th | Provider of customer experience, digital transformation, and AI services | - | 59/100 | ||
7th | Provider of BPO, consulting, and talent management services | - | 58/100 | ||
8th |  Firstsource 2001, Mumbai (India), Public | Provider of AI-native operations and technology services for global industries | $35M | 58/100 | |
9th | Hybrid cloud services | - | 57/100 | ||
10th |  ITA Group 1963, West Des Moines (United States), Unfunded | Diversified conglomerates operates across multiple industries | - | - | 56/100 |
Get insights and benchmarks for competitors of 2M+ companies! Sign up today!Looking for more details on Transcom's competitors? Click here to see the top ones
Transcom's Investments and acquisitions
Transcom has not made any investments yet. Transcom has made 7 acquisitions.Here is the list of latest three $acquisitions:
Filter this list
Filter this listDate of Investment/Acquisition | Type | Company Name | Founded Year | Location |
|---|---|---|---|---|
Jul 18, 2023 | Acquisition | 1997 | Essen (Germany) | |
Dec 20, 2022 | Acquisition | 2008 | Chiasso (Switzerland) | |
Jul 29, 2021 | Acquisition | 2019 | Varazdin (Croatia) |
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Reports related to Transcom
Here is the latest report on Transcom's sector:
News related to Transcom
Filter this listMedia has covered Transcom for a total of 13 events in the last 1 year, 4 of them have been about company updates.
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Transcom's Retail Peak Resilience Index Highlights Shift in Customer Service Outsourcing FocusGlobeNewswire•Sep 10, 2026•Transcom
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Transcom Launches 'Leading Voices' Platform for CX Leaders Navigating AI and TransformationCision•Jun 24, 2026•Transcom
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Debora Mendola (Transcom) on Personalized Experience and the Human TouchIlgiornaleditalia•May 12, 2026•Transcom
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Transcom Recognized by Frost & Sullivan for AI-Driven Customer Experience Management InnovationCision•Apr 29, 2026•Transcom
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Transcom Holding announces expiration and final results of consent solicitation and exchange offerCision•Dec 17, 2025•Transcom
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Transcom Recognized as a Leader in QKS Group’s 2025 SPARK Matrix™ for Contact Center Outsourcing ServicesCision•Dec 15, 2025•Transcom
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Transcom recognized as a Leader in NelsonHall's 2025 CX Services Transformation NEAT evaluationCision•Dec 03, 2025•Transcom
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Transcom Holding announces early tender results for Senior Secured Floating Rate Notes due 2026Cision•Dec 02, 2025•Transcom
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