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Foundever - About the company

Foundever is a series D company based in Miami (United States), founded in 1985 by Nicolas Raffin and Laurent Uberti. It operates as an Omnichannel customer experience management solutions for contact centers. Foundever has raised $225M in funding. The company has 11338 active competitors, including 94 funded and 643 that have exited. Its top competitors include companies like Deloitte, Datamatics and Sutherland.

Company Details

Omnichannel customer experience management solutions for contact centers. The platform uses AI to predict customer needs and personalizes brand experiencesq. It also gathers data insights to adapt CX transformation and delivers success for customers. Data management, fraud prevention, and conversation analytics are some of the features of the platform.
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Email ID
*****@foundever.com
Registered Address
Boomerang,No.501,Wing A & B1,5th floor,Chandivali- Farm Road,Near Chandivali Studio,Andheri, east, Mumbai City, Mumbai, Maharashtra, India, 400072
Key Metrics
Founded Year
1985
Location
Stage
Series D
Total Funding
$225M in 1 round
Latest Funding Round
Investors
Ranked
Annual Revenue
$1M - $10M as on Dec 31, 2022
Employee Count
99,919 as on Jul 31, 2026
Investment & Acquisitions
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Foundever's funding and investors

Foundever has raised a total funding of $225M over 1 round. Foundever has 1 institutional investor.

Here is the list of recent funding rounds of Foundever:
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Aug 17, 2026
1825959
Series D
6148458
7627962
8135127
2350377
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Foundever's founders and board of directors

Founder? Claim Profile
The founders of Foundever are Nicolas Raffin and Laurent Uberti. Laurent Uberti is the CEO of Foundever.
Here are the details of Foundever's key team members:

Foundever's employee count trend

Foundever has 99,919 employees as of Jul 26. Here is Foundever's employee count trend over the years:
Employee count trend for Foundever
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Foundever's Competitors and alternates

Top competitors of Foundever include Deloitte, Datamatics and Sutherland. Here is the list of Top 10 competitors of Foundever, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Deloitte
Deloitte
1845, London (United Kingdom), Series B
Provider of audit, consulting, financial advisory, risk management, and tax services
$21.4M
75/100
2nd
Logo for Datamatics
Datamatics
1975, Mumbai (India), Public
Provider of digital technologies, business process management, analytics, and automation services
$3M
73/100
3rd
Logo for Sutherland
Sutherland
1986, Pittsford (United States), Late Stage
Provider of business process and technology management services
$60M
73/100
4th
Logo for TaskUs
TaskUs
2008, San Antonio (United States), Acquired
Provider of customer care and back office support services for multiple sectors
$15M
71/100
5th
Logo for Genpact
Genpact
1997, New York City (United States), Public
Provider of end-to-end business process outsourcing services
-
69/100
6th
Logo for Concentrix
Concentrix
1983, Fremont (United States), Public
Customer engagement services to enterprise clients
-
68/100
7th
Logo for eClerx
eClerx
2000, Mumbai (India), Public
Provider of business processes, change management, analytics, and data-driven insights services
-
66/100
8th
Logo for Capita
Capita
1984, London (United Kingdom), Acquired
Provider of BPO and professional services
-
66/100
9th
Logo for CESC
CESC
1899, Kolkata (India), Public
Provider of electricity distribution and bill payment services for residential & commercial customers
$80M
65/100
10th
Logo for Cognizant
Cognizant
1994, Teaneck (United States), Public
Provider of software development, cloud & data management, and IT consulting services
-
65/100
27th
Logo for Foundever
Foundever
1985, Miami (United States), Series D
Omnichannel customer experience management solutions for contact centers
$225M
54/100
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Foundever's Investments and acquisitions

Foundever has acquired Sykes. Foundever has not made any investments as of now.

Reports related to Foundever

Here is the latest report on Foundever's sector:

News related to Foundever

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Media has covered Foundever for a total of 6 events in the last 1 year, 3 of them have been about people movement and 1 about company updates.
Foundever Partners with M47 LabsDestinationcrmDec 18, 2024Foundever, M47Labs
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