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Agentic AI in IT Operations Sector in North America

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About Agentic AI in IT Operations sector in North America

The Agentic AI in IT Operations sector in North America comprises 29 companies, including 13 funded companies having collectively raised $839M in venture capital money and private equity. Out of these, 10 are Series A+ funded, and 3 have achieved unicorn status.
This sector includes companies that develop agentic AI systems to autonomously manage, monitor, and optimize IT operations. These systems are built to reason about complex IT environments, detect and diagnose issues, and take multi-step corrective or optimization actions with minimal human intervention.
Agentic AI in IT Operations sector is also known as Agentic AI IT Operations, AI Agents for IT Operations or Autonomous AI Agents IT Operations.
Includes companies that develop Agentic AI platforms or agents capable of monitoring infrastructure health, identifying anomalies, and performing remediation actions without human input. It also includes systems that automate IT workflows such as provisioning, patching, scaling, and disaster recovery in real time, as well as service desk agents that can triage, prioritize, and resolve incidents autonomously. Excludes traditional IT operations management and AIOps tools that rely solely on predefined rules, static workflows, or basic anomaly detection without autonomous reasoning. It also excludes consultancy firms, IT service providers, and resellers.
Key Metrics
Total Companies
Top Companies
Total Funding
Funded Companies
Series A+ Companies
Series C+ Companies
Unicorns Created
Also known as
Agentic AI IT Operations or AI Agents for IT Operations

Top Agentic AI in IT Operations Companies in North America

There are 29 Agentic AI in IT Operations startups in North America which include Atomicwork, Zapier, Workato, Traversal, Resolve AI. Out of these, 13 startups are funded, with 10 having secured Series A+ funding, and 3 achieving unicorn status.
2026 has seen the creation of 2 Agentic AI in IT Operations startups in North America. Over the past 10 years, an average of 2 new companies have been launched annually. Notably, several of these startups have been founded by alumni of IIT Delhi, University of California (Berkeley) and BITS Pilani.

Here is the list of top Agentic AI in IT Operations startups in North America

AI based platform to streamline the IT service management and employee experience processes. It offers AI solution for automating IT workflows and HR support and employee success. It enables employees by connecting them with the tools and teams. Its AI Assistant answers employee questions and service requests via chatbots integrated with collaboration tools including Slack and Microsoft Teams. Features include a conversational AI assistant, out of the box automation, customizable workflows, asset management, incident management, and employee self service.

Key facts about Atomicwork

Provider of a platform for automating workflows and integrating applications. It offers tools to build automated processes, design custom interfaces, and manage data. The platform provides application connections, artificial intelligence automation, and security features. It allows users to create workflows, develop artificial intelligence agents, and deploy chatbots.

Key facts about Zapier

AI powered automation and iPaaS solutions for enterprises. It provides integrated solutions and automates data, business processes, and more. It connects business apps to integrate workflows. It uses AI to automate workflow, invoice generation, employee onboarding, etc. It offers tools for IT by automating ticket escalation, threat detection and resolution, compliance, secure employee onboarding, offboarding, remote work helpdesk, IAM provisioning, and more. It caters its solution to industries such as HR, sales, finance, marketing, education, etc. It is a tool available on the subscription-based pricing model.

Key facts about Workato

Developer of an AI platform for incident resolution and prevention. The platform analyzes system health using natural language to provide system-level awareness. It simplifies alert triage by ranking alerts based on impact. The platform identifies root causes by analyzing telemetry, code changes, and dependencies. It also facilitates remediation through rollbacks and code changes. The platform compiles incident data into reports.

Key facts about Traversal

Provider of an AI platform for incident resolution and cost optimization. The platform works across code, infrastructure, and telemetry. It participates in on-call rotations and autonomously investigates incidents. The platform builds initial theories, pursues multiple hypotheses, and validates evidence. It creates code snippets, drafts pull requests, and generates post-mortems. The platform also provides answers about code, services, infrastructure, and processes. It generates Git pull requests, kubectl commands, code fixes, and scripts.

Key facts about Resolve AI

Companies founded year-on-year in the Agentic AI in IT Operations sector in North America

2 new startups have been founded so far in 2026 in the Agentic AI in IT Operations sector in North America. 6 Agentic AI in IT Operations startups in North America were founded in 2024 - this is the most number of startups founded in any year in the last 10 years.

Companies founded year-on-year in the Agentic AI in IT Operations sector in North America2026202520242023202220212020201920182017Founded Year0246810Count of Number of Companies
  • Total Number of Companies
Year
No. of companies
2026
2
2025
4
2024
6
2023
5
2022
1
2021
1
2020
3
2019
-
2018
1
2017
1

Stage-wise distribution of Agentic AI in IT Operations sector companies in North America

Out of the total 29 Agentic AI in IT Operations companies in North America, 13 have secured funding. Among them, 10 have reached Series A or higher, and 3 to Series B or beyond.

Founded - 29
Funded - 13
Series A+ - 10
Series B+ - 3
Series C+ - 1
Company Stage
No. of companies
Founded
29
Funded
13
Series A+
10
Series B+
3
Series C+
1
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Top Investors in Agentic AI in IT Operations in North America

Battery Ventures is the top investor in Agentic AI in IT Operations companies in North America based on number of companies invested.
Here are some top investors in Agentic AI in IT Operations companies in North America:
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Top News in Agentic AI in IT Operations in North America

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FAQs about Agentic AI in IT Operations sector in North America

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