About WhatsApp for Business sector in India
The WhatsApp for Business sector in India comprises 457 companies, including 23 funded companies having collectively raised $35.6M in venture capital money and private equity. Out of these, 2 are Series A+ funded.
WhatsApp for Business sector in India has seen 1 acquisition.
This sector includes platforms that help businesses to communicate directly with their customers to market, advertise, sell products and services, etc. using the WhatsApp messaging platform.
WhatsApp for Business sector is also known as WhatsApp for Business Solutions, Advanced WhatsApp for Business or Digital WhatsApp for Business.
Companies offering Whatsapp-based brand engagement, customer support, live chat, lead management, recruiting, and e-commerce software solutions are included in this sector. Companies offering omnichannel (Instagram, Facebook, Whatsapp, Telegram, etc.) based marketing, sales, or customer support solutions, generic plugins, and consumer-based solutions are excluded.
Top WhatsApp for Business Companies in India
There are 457 WhatsApp for Business startups in India which include Bikayi, MBG Card, LimeChat, BusinessOnBot, DoubleTick. Out of these, 23 startups are funded, with 2 having secured Series A+ funding.
2026 has seen the creation of 16 WhatsApp for Business startups in India. Over the past 10 years, an average of 31 new companies have been launched annually. Notably, several of these startups have been founded by alumni of Cornell University, IIT Bombay and IIT Delhi.
Here is the list of top WhatsApp for Business startups in India
1. Bikayi
Platform offering E-commerce solution for social businesses. Its features include payment gateways, visitor analytics, discounts and promotions, customer support, theme builder, inventory management, and more. Where users can share the product catalogs, pictures, videos to the customers, and also live chat discussing the products. The solution is suitable for businesses like grocery, fashion, B2B, electronics, hardware, food, and more.
Key facts about Bikayi
- Founded Year: 2018
- Location: Hyderabad (India)
- Stage: Series A
- Total Funding till date: $12.8M
- Investors: Mantis VC, Peak XV Partners and 10 Others
- Latest Funding Round: Series A, Sep 03, 2021, $*****
- Tracxn Score: 61/100 What is this?
- Competitors Rank: 43 of 4,745 Competitors
2. MBG Card
Provider of multi-channel business automation, messaging, web design, and marketing. The service helps businesses automate communication workflows across channels, aiming to drive sales, loyalty, and customer satisfaction. It offers assistance with messaging application programming interfaces, search visibility, and local search optimization so businesses can appear more prominently in relevant queries. The company also provides website design services to establish or improve online presence and support lead generation. Additional offerings include social media related services intended to strengthen brand visibility and customer engagement on major platforms.
Key facts about MBG Card
- Founded Year: 2020
- Location: Jabalpur (India)
- Stage: Seed
- Total Funding till date: $320K
- Investors: Inflection Point Ventures, Klub AI and 21 Others
- Latest Funding Round: Seed, Aug 16, 2024, $*****
- Tracxn Score: 58/100 What is this?
- Competitors Rank: 6 of 1,499 Competitors
3. LimeChat
Provider of AI agent solutions for customer support and business growth. The company offers AI-powered agents designed to automate customer queries and enhance customer engagement. These agents facilitate personalized customer journeys and streamline in-chat checkouts. The company provides tools for building and managing interactive marketing campaigns. It also offers features such as visual workflow builders and AI-powered customer relationship management.
Key facts about LimeChat
- Founded Year: 2020
- Location: Bengaluru (India)
- Stage: Seed
- Total Funding till date: $6.03M
- Investors: Stellaris Venture Partners, pi Ventures and 47 Others
- Latest Funding Round: Seed, May 31, 2024, $*****
- Tracxn Score: 54/100 What is this?
- Competitors Rank: 17 of 3,233 Competitors
Provider of an AI-powered platform for omnichannel support, marketing, and engagement. The platform offers tools for managing customer interactions across multiple channels from a single dashboard. It provides features such as an AI agent, customer segmentation, and retargeting capabilities. The platform also includes support analytics and upselling tools.
Key facts about BusinessOnBot
- Founded Year: 2020
- Location: Bengaluru (India)
- Stage: Seed
- Total Funding till date: $3.42M
- Investors: Y Combinator, We Founder Circle and 49 Others
- Latest Funding Round: Seed, Aug 01, 2024, $*****
- Tracxn Score: 54/100 What is this?
- Competitors Rank: 127 of 7,605 Competitors
5. DoubleTick
A cloud-based WhatsApp API and CRM solution. It is a provider of WhatsApp Business API and CRM solutions, enabling businesses to utilize WhatsApp's messaging platform for customer engagement and sales. The company offers a range of features, including bulk messaging, chatbots, and order booking, to help businesses streamline their sales processes. With a focus on B2C and B2B sales, it provides a platform for businesses to communicate with customers and manage revenue growth.
Key facts about DoubleTick
- Founded Year: 2022
- Location: Mumbai (India)
- Stage: Unfunded
- Tracxn Score: 54/100 What is this?
- Competitors Rank: 82 of 5,199 Competitors
Companies founded year-on-year in the WhatsApp for Business sector in India
16 new startups have been founded so far in 2026 in the WhatsApp for Business sector in India. 71 WhatsApp for Business startups in India were founded in 2023 - this is the most number of startups founded in any year in the last 10 years.
- Total Number of Companies
Year | No. of companies |
|---|---|
2026 | 16 |
2025 | 12 |
2024 | 40 |
2023 | 71 |
2022 | 48 |
2021 | 34 |
2020 | 64 |
2019 | 16 |
2018 | 10 |
2017 | 5 |
Stage-wise distribution of WhatsApp for Business sector companies in India
Out of the total 457 WhatsApp for Business companies in India, 23 have secured funding. Among them, 2 have reached Series A or higher, and 1 to Series B or beyond.
Founded - 457
Funded - 23
Series A+ - 2
Series B+ - 1
Series C+ - 1
Company Stage | No. of companies |
|---|---|
Founded | 457 |
Funded | 23 |
Series A+ | 2 |
Series B+ | 1 |
Series C+ | 1 |
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Funding Trends in the WhatsApp for Business sector in India
Total funding year-on-year in the WhatsApp for Business sector in India
The WhatsApp for Business sector in India saw a total funding of more than $35.5M in the last 10 years. The most amount of funding was in 2021 at more than $16.3M.
- Total Funding
Year | Total Funding |
|---|---|
2025 | $185K |
2024 | $6.31M |
2023 | $3.24M |
2022 | $6.77M |
2021 | $16.3M |
2020 | $2.38M |
2019 | $260K |
Recent Funding Rounds in WhatsApp for Business in India
In the year 2025, till January 2025, WhatsApp for Business companies in India have raised $185K in equity funding across 1 round.
Here are some recent, important funding rounds in WhatsApp for Business companies in India:
Company | Round Raised | Amount Raised | Funding Date | Investors |
|---|---|---|---|---|
Seed | 1919 | Jan 14, 2025 | - | |
Seed | 8195 | Dec 11, 2024 | ||
Seed | 4776 | Aug 16, 2024 | ||
Seed | 4156 | Aug 01, 2024 | ||
Seed | 8964 | Jul 01, 2024 |
Top Investors in WhatsApp for Business in India
Peak XV Partners is the top investor in WhatsApp for Business companies in India based on number of companies invested.
Here are some top investors in WhatsApp for Business companies in India:
Investor | Location | Top Portfolio Companies |
|---|---|---|
Bengaluru (India) | ||
Bengaluru (India) | ||
Bengaluru (India) | ||
Bengaluru (India) | ||
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M&A activity in WhatsApp for Business sector in India
In the year 2016, till April 2016, 1 acquisition happened in WhatsApp for Business sector in India.
Here are some recent, important acquisitions in WhatsApp for Business sector in India:
Company | Acquisition Type | Acquisition Date | Acquirers |
|---|---|---|---|
Business Acquisition | Apr 13, 2016 |
Colleges which produce the most WhatsApp for Business companies in India
Companies founded by alumni from top colleges in the WhatsApp for Business in India
Most number of WhatsApp for Business startups in India have been founded by alumni from Cornell University, IIT Bombay and IIT Delhi.
College | No. of companies |
|---|---|
Cornell University | 3 |
IIT Bombay | 3 |
IIT Delhi | 3 |
IIT Kharagpur | 2 |
Indian School of Business | 2 |
BIT Mesra | 1 |
BITS Mesra | 1 |
BITS Pilani | 1 |
IE Business School | 1 |
IIM Bangalore | 1 |
Total funding in WhatsApp for Business companies founded by alumni from top colleges in India
In the last 10 years, IIT Delhi graduates' WhatsApp for Business companies in India have raised the most funding among top colleges. IIT Kharagpur and Massachusetts Institute of Technology alumni are second.
College | Total Funding |
|---|---|
IIT Delhi | $10M |
IIT Kharagpur | $6.03M |
Massachusetts Institute of Technology | $6.03M |
IIT Madras | $3.42M |
Indian School of Business | $2.87M |
INSEAD | $1.56M |
IIM Bangalore | $13.4K |
BIT Mesra | - |
BITS Mesra | - |
BITS Pilani | - |
Top News in WhatsApp for Business in India
•
wcapi Launches as an Effective Tool for Effortless WhatsApp AutomationEIN Presswire•Mar 31, 2024•Wcapi, WhatsApp
•
Bikayi partners with WhatsApp to launch BIK.ai, which aims to revolutionize e-commerce marketing globallyExpress Computer•Jul 13, 2022•Bikayi, WhatsApp
•
Jio Haptik’s Interakt launches its WhatsApp-based Sales Channel app on Shopify for merchantsFinancial Express•Jul 05, 2022•Interakt, Shopify
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