When was BackEngine founded?

BackEngine was founded in 2023 and raised its 1st funding round within a year of its incorporation.

Where is BackEngine located?

BackEngine is headquartered in Los Angeles, United States.

Who is the current CEO of BackEngine?

Eli Portnoy of BackEngine. They have also founded 1 company.

Is BackEngine a funded company?

BackEngine is a funded company, having raised a total of $***** in its 1st and only funding round, a Seed round on 2023.

When was the latest funding round of BackEngine?

BackEngine's latest funding was a $***** Seed round on 2023, with participation from 1 investor. Its primary sector is Customer Service Software. In United States, the Customer Service Software sector has seen $1.91B in funding in 2026 to date.

Where does BackEngine rank among its competitors?

BackEngine ranks 224th amongst 983 active competitors, of which 107 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Clearspeed, which secured $60M in Jun, 2025.

Who are the top competitors of BackEngine?

BackEngine's top competitors include NICE, Invoca and Assembled. Among them, Clearspeed secured the most recent funding round in June, 2025.

BackEngine - 2026 Company Profile, Team, Funding & Competitors

Company Details

AI based platform for automating customer interactions. It analyzes every customer call, email, and Slack message. It helps users to increase customer satisfaction and boost loyalty and revenue. It identifies and acts on upsell opportunities, escalations, and organizational changes by alerting front-line teams and leaders.

Website: backengine.com
Social
Email ID: *****@backengine.ai

Key Metrics

Founded Year

2023

Location

Los Angeles, United States

Stage

Seed

Latest Funding Round

Seed, 2023, $*****

Investors

Founder Collective & 1 more

Ranked

224^th among 983 active competitors

Similar Companies

Invoca & 358 more

View BackEngine's full profile

BackEngine has raised funding over 1 round. Its latest funding round was a Seed round on 2023 for $*****. 1 investor participated in its latest round. BackEngine has 2 institutional investors.

Here is the list of recent funding rounds of BackEngine:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
2023	6029	Seed	5101	5779	2140	2543

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View details of BackEngine's funding rounds and investors

The founders of BackEngine is Eli Portnoy. Eli Portnoy is the CEO of BackEngine.

Here are the details of BackEngine's key team members:

Eli Portnoy: Founder & CEO of BackEngine.

View details of BackEngine's Founder profiles and Board Members

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Top competitors of BackEngine include NICE, Invoca and Assembled. Here is the list of Top 10 competitors of BackEngine, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	NICE 1986, Hoboken (United States), Public	Cloud based platform offering customer experience management software	-	SAIC Capital, H.I.G. Capital & 9 others	75/100
2nd	Invoca 2008, Santa Barbara (United States), Series F	Developer of conversation analytics software for marketing, sales, and contact centers	$202M	SLW, Accel & 21 others	71/100
3rd	Assembled San Francisco (United States), Series B	Developer of workforce management portal	$70.7M	New Enterprise Associates, Stripe & 9 others	68/100
4th	RingOver 2005, Montrouge (France), Series B	Provider of cloud telephony software for business communication and collaboration	$33.4M	Bpifrance, Orange Ventures & 1 others	67/100
5th	Luminoso 2010, Boston (United States), Series B	AI based text analytics solution provider	$31.7M	DVI Equity Partners, Raptor Group & 12 others	66/100
6th	Calabrio 2007, Minneapolis (United States), Acquired	Workforce optimization software for contact centers	$9.29M	Golub Growth, Split Rock Partners & 5 others	63/100
7th	Clearspeed 2016, San Diego (United States), Series D	Provider of AI and voice-based risk assessment platform	$110M	Align Private Capital, Mobeus Equity Partners ... & 7 others	63/100
8th	Bandwidth 1999, Raleigh (United States), Public	Cloud-based enterprise collaboration platform for VoIP communication management	$21.9M	Carmichael Partners, Herald Investment Management ... & 5 others	62/100
9th	Intradiem 1995, Alpharetta (United States), Series B	Automation solutions for contact centers, retails and back offices	$32M	JMI Management, SaaS Capital & 7 others	62/100
10th	Zelros 2015, Paris (France), Acquired	AI-based sales and marketing solutions for the insurance industry	$16.5M	42 Capital, Benhamou Global Ventures & 10 others	61/100
224th	BackEngine 2023, Los Angeles (United States), Seed	AI based platform for automating customer interactions	-	Founder Collective, BoxGroup	28/100