When was DialConnection founded?

DialConnection was founded in 2000.

Where is DialConnection located?

DialConnection is headquartered in Laurel, United States.

How many employees does DialConnection have?

As of Mar 31, 2026, the latest employee count at DialConnection is 9.

Is DialConnection a funded company?

DialConnection is a funded company, having raised a total of $***** in its 1st and only funding round.

Where does DialConnection rank among its competitors?

DialConnection ranks 480th amongst 974 active competitors, of which 106 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Clearspeed, which secured $60M in Jun, 2025.

Who are the top competitors of DialConnection?

DialConnection's top competitors include NICE, Invoca and Assembled. Among them, Clearspeed secured the most recent funding round in June, 2025.

DialConnection - 2026 Company Profile, Funding & Competitors

DialConnection is an acquired company based in Laurel (United States), founded in 2000. It operates as a Contact center solutions provider delivering real business results and ROI. The company has 974 active competitors, including 106 funded and 85 that have exited. Its top competitors include companies like NICE, Invoca and Assembled.

Company Details

Contact center solutions provider delivering real business results and ROI. They empower high-performance contact centers with a fully integrated, end-to-end solution. Their offerings include contact center solutions, MobileDirect, speech analytics, implementation & support, call analytics software, call transcription, and redaction software. They provide intuitive, user-friendly interfaces and simple management tools to help companies reach accounts and customers while maintaining compliance. Customizable options tailor to suit business needs and scale as requirements grow. They automate contact center communications, providing data management capabilities for streamlined, effective call strategy decisions. They offer both cloud and on-premise solutions that effectively drive contact center performance, maximizing the value of every customer interaction. Their solutions cater to industries like collections, financial services, government, healthcare, investment banking, telemarketing, and utilities. They focus on improving contact center compliance and efficiency through innovation and technology.

Website: dialconnection.com
Email ID: *****@dialconnection.com

Key Metrics

Founded Year

2000

Location

Laurel, United States

Stage

Acquired

Investors

Bilgola Capital

Ranked

480^th among 974 active competitors

Employee Count

9 as on Mar 31, 2026

Similar Companies

Invoca & 358 more

Exit Details

Acquired by Potomac Equity Partners (Jul 21, 2014)

View DialConnection's full profile

DialConnection got acquired by Potomac Equity Partners on Jul 21, 2014.

Click here to take a look at DialConnection's acquisition in detail

DialConnection is a funded company. DialConnection has 1 institutional investor.

View details of DialConnection's funding rounds and investors

DialConnection's employee count trend

DialConnection has 9 employees as of Mar 26. Here is DialConnection's employee count trend over the years:

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Top competitors of DialConnection include NICE, Invoca and Assembled. Here is the list of Top 10 competitors of DialConnection, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	NICE 1986, Hoboken (United States), Public	Cloud based platform offering customer experience management software	-	SAIC Capital, H.I.G. Capital & 8 others	75/100
2nd	Invoca 2008, Santa Barbara (United States), Series F	Developer of conversation analytics software for marketing, sales, and contact centers	$202M	SLW, Accel & 21 others	71/100
3rd	Assembled San Francisco (United States), Series B	Developer of workforce management portal	$70.7M	Stripe, Emergence Capital & 9 others	68/100
4th	RingOver 2005, Montrouge (France), Series B	Provider of cloud telephony software for business communication and collaboration	$33.4M	Orange Ventures, Bpifrance & 1 others	67/100
5th	Bandwidth 1999, Raleigh (United States), Public	Cloud-based enterprise collaboration platform for VoIP communication management	$21.9M	Carmichael Partners, Herald Investment Management ... & 5 others	67/100
6th	Luminoso 2010, Boston (United States), Series B	AI based text analytics solution provider	$31.7M	DVI Equity Partners, Raptor Group & 12 others	67/100
7th	Calabrio 2007, Minneapolis (United States), Acquired	Workforce optimization software for contact centers	$9.29M	Golub Growth, Split Rock Partners & 5 others	63/100
8th	Clearspeed 2016, San Diego (United States), Series D	Provider of AI and voice-based risk assessment platform	$110M	Align Private Capital, Mobeus Equity Partners ... & 7 others	63/100
9th	Intradiem 1995, Alpharetta (United States), Series B	Automation solutions for contact centers, retails and back offices	$32M	SaaS Capital, MK Capital & 7 others	62/100
10th	Zelros 2015, Paris (France), Acquired	AI-based sales and marketing solutions for the insurance industry	$16.5M	Hi Inov, Benhamou Global Ventures & 10 others	61/100
480th	DialConnection 2000, Laurel (United States), Acquired	Contact center solutions provider delivering real business results and ROI	-	Bilgola Capital	21/100