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Globitel - About the company

Globitel is a funded company based in Amman (Jordan), founded in 1996 by Sharif Nabulsi and Samer Halawa. It operates as a telecom and call center solutions. The company has 110 active competitors, including 4 funded and 24 that have exited. Its top competitors include companies like Calabrio, Intradiem and AmplifAI.

Company Details

Provides solutions for recording, agent evaluation, screen capture for agents, workforce management and performance management for call centers. Globitel’s SpeechLog Quality Monitoring system offers the facility to record call centre agents phone interactions and desktop screen activities to evaluate the level and quality of service. Has offices in Jordan, Saudi Arabia, and the UAE.
Social
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Email ID
*****@globitel.com
Phone Number
+962 **********
Key Metrics
Founded Year
1996
Location
Amman, Jordan
Stage
Funding Raised
Investors
Ranked
Employee Count
225 as on Aug 31, 2026
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Globitel's funding and investors

Globitel is a funded company. Globitel has 1 institutional investor.

Globitel's founders and board of directors

Founder? Claim Profile
The founders of Globitel are Sharif Nabulsi and Samer Halawa.
Here are the details of Globitel's key team members:

Globitel's employee count trend

Globitel has 225 employees as of Aug 26. Here is Globitel's employee count trend over the years:
Employee count trend for Globitel
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Globitel's Competitors and alternates

Top competitors of Globitel include Calabrio, Intradiem and AmplifAI. Here is the list of Top 10 competitors of Globitel, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Calabrio
Calabrio
2007, Minneapolis (United States), Acquired
Workforce optimization software for contact centers
$9.29M
64/100
2nd
Logo for Intradiem
Intradiem
1995, Alpharetta (United States), Series B
Automation solutions for contact centers, retails and back offices
$32M
62/100
3rd
Logo for AmplifAI
AmplifAI
2014, Plano (United States), Series B
Provider of AI-powered contact center performance and CX management platform
$50.1M
58/100
4th
Logo for Nudge
Nudge
2013, Toronto (Canada), Acquired
Online platform for employee engagement
$16.1M
54/100
5th
Logo for 8Flow
8Flow
2022, Palo Alto (United States), Series A
AI based workflow automation solutions for customer support
$16.6M
52/100
6th
Logo for Hammer
Hammer
1992, Boston (United States), Unfunded
Provider of contact center testing and assurance solutions and services
-
-
49/100
7th
Logo for CommunityWFM
CommunityWFM
2005, Richardson (United States), Acquired
Developer of workforce management software for contact center optimization
-
-
49/100
8th
Logo for Telligent
Telligent
Dallas (United States), Acquired
Provider of customer experience automation and workforce engagement software solutions
$41.3M
45/100
9th
Logo for Cicero
Cicero
1988, Cary (United States), Acquired
Back office and contact center analytics
-
-
45/100
10th
Logo for Prosodie
Prosodie
1986, Boulogne billancourt (France), Acquired
Customer queires management software
-
44/100
55th
Logo for Globitel
Globitel
1996, Amman (Jordan), Funding Raised
telecom and call center solutions
-
23/100
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Globitel's Investments and acquisitions

Globitel has made no investments or acquisitions yet.

Reports related to Globitel

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News related to Globitel

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