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Poly - About the company

Poly is a series D company based in London (United Kingdom), founded in 2017 by Tsung-Hsien Wen, Nikola Mrksic and Pei-hao Su. It operates as a Developer of conversational voice artificial intelligence agents for customer service. Poly has raised $206M in funding from investors like Khosla Ventures, Hedosophia and Point72 Ventures, with a current valuation of $*****. The company has 1737 active competitors, including 165 funded and 66 that have exited. Its top competitors include companies like Observe.AI, Gradient Labs and SquadStack.

Company Details

Developer of conversational voice artificial intelligence agents for customer service. These software tools automate interactions by processing spoken language to handle inquiries, manage appointments, and resolve service requests. The technology integrates with existing enterprise systems to facilitate automated communication across voice, chat, and messaging channels. Engineering teams utilize provided development kits to build, deploy, and manage these automated agents within their own technical environments. The system tracks interaction metrics and provides analytical insights to monitor performance and manage automated workflows.
Website
poly.ai/en
Social
XFacebook
Email ID
*****@poly.ai
Registered Address
3 Waterhouse Square, 138 - 142 Holborn, London, England, EC1N 2SW
Key Metrics
Founded Year
2017
Location
Stage
Series D
Total Funding
$206M in 8 rounds
Latest Funding Round
Post Money Valuation
$***** as on Dec 13, 2025
Ranked
Annual Revenue
£10M - £50M as on Jan 31, 2025
Employee Count
375 as on Jul 31, 2026
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Poly's funding and investors

Poly has raised a total funding of $206M over 8 rounds. Its first funding round was on Nov 22, 2017. Poly has 18 institutional investors.

Here is the list of recent funding rounds of Poly:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Jun 12, 2026
2194564
Seed
3613026
5163698
1198877
5271321
Oct 31, 2025
7251333
Series D
6311024
3166002
4682650
Apr 22, 2024
8944815
Series C
9814458
8083504
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Poly's founders and board of directors

Founder? Claim Profile
The founders of Poly are Tsung-Hsien Wen, Nikola Mrksic and Pei-hao Su. Nikola Mrksic is the CEO of Poly.
Here are the details of Poly's key team members:

Poly's Board of Directors

Poly's board has 6 active members. Tsung-Hsien Wen and Nikola Mrksic are part of team and Ian William Osborne, Emily Walsh, Bruce Armstrong and Sri Chandrasekar are independent board members.
Here is the list of Poly's board of directors:
Name
Type
Representing
Status
Duration
Team
-
Current
8y 6m
Team
-
Current
8y 8m
Independent board member
-
Current
2y 3m
sqdpdcq
Independent board member
-
Current
5y 3m
hjensmt
Independent board member
-
Current
3y 7m
wyapxvq
Independent board member
-
Current
5y 6m

Poly's employee count trend

Poly has 375 employees as of Jul 26. Here is Poly's employee count trend over the years:
Employee count trend for Poly
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Poly's Competitors and alternates

Top competitors of Poly include Observe.AI, Gradient Labs and SquadStack. Here is the list of Top 10 competitors of Poly, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Observe.AI
Observe.AI
2017, Redwood City (United States), Series C
Provider of AI-powered conversation intelligence and automation for contact centers
$214M
71/100
2nd
Logo for Poly
Poly
2017, London (United Kingdom), Series D
Developer of conversational voice artificial intelligence agents for customer service
$206M
70/100
3rd
Logo for Gradient Labs
Gradient Labs
2023, London (United Kingdom), Series A
AI agents to automate manual and repetitive tasks
$30M
67/100
4th
Logo for SquadStack
SquadStack
2014, Noida (India), Series B
Provider of AI-powered voice agents and customer support automation platform
$24.9M
67/100
5th
Logo for Uniphore
Uniphore
2008, Palo Alto (United States), Series F
Provider of a business artificial intelligence platform with agentic and model layers
$961M
67/100
6th
Logo for Yellow.ai
Yellow.ai
2016, San Mateo (United States), Series C
Provider of an AI platform for automating customer and employee service
$102M
65/100
7th
Logo for Smallest.ai
Smallest.ai
2023, San Francisco (United States), Series A
Developer of speech-to-text, text-to-speech, and voice agent artificial intelligence models
$21.4M
64/100
8th
Logo for Vida Lab
Vida Lab
2011, Seattle (United States), Public
AI phone agents for business, scaling communication and customer experience
$10M
61/100
9th
Logo for Pypestream
Pypestream
2015, New York City (United States), Series B
Provider of AI-powered platform automating business processes and customer interactions
$44.5M
61/100
10th
Logo for Rezolve AI
Rezolve AI
2017, Dublin (United States), Series A
Developer of agentic artificial intelligence for enterprise support service automation
$13.5M
61/100
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Poly's Investments and acquisitions

Poly has made no investments or acquisitions yet.

Reports related to Poly

Here is the latest report on Poly's geography:

News related to Poly

lockFilter this list
Media has covered Poly for a total of 10 events in the last 1 year, 6 of them have been about company updates and 1 about partnerships.
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