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Twilio - About the company

Twilio is a public company based in San Francisco (United States), founded in 2008 by John Wolthuis and Evan Cooke. It operates as a Cloud based omnichannel communication and customer engagement platform. Twilio has raised $240M in funding from investors like Fidelity Investments, Bessemer Venture Partners and Union Square Ventures. The company has 2958 active competitors, including 311 funded and 288 that have exited. Its top competitors include companies like Zendesk, Freshworks and Capillary Technologies.

Company Details

Cloud based omnichannel communication and customer engagement platform. The platform offers a telephony infrastructure web service in the cloud, allowing web developers to integrate phone calls, text messages, and IP voice communications into the web, mobile, and traditional phone applications. It provides customer data platform that allows users to collect data from different channels, and manage the customer journeys in real time. It caters its solution to industries such as reatil, finance, healthcare, and more.
Social
X
Email ID
*****@twilio.com
Registered Address
San Francisco, California
Key Metrics
Founded Year
2008
Location
San Francisco, United States
Stage
Public
Total Funding
$240M in 13 rounds
Latest Funding Round
Ranked
Annual Revenue
$1B+ as on Dec 31, 2025
Employee Count
7,442 as on Jun 30, 2026
Investment & Acquisitions
Similar Companies
Exit Details
Public

Twilio's IPO details

Twilio got listed on Jun 23, 2016.
Click here to take a look at Twilio's IPO in detail
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Twilio's funding and investors

Twilio has raised a total funding of $240M over 13 rounds. Its latest funding round was a Post IPO round on Jul 31, 2021 for $*****. 1 investor participated in its latest round. Twilio has 41 institutional investors and 1 angel investor.

Here is the list of recent funding rounds of Twilio:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Jul 31, 2021
6685094
Post IPO
7457404
8346389
9865452
5835872
May 2018
7761005
Post IPO
7359361
5906265
6925009
8892204
Jul 31, 2015
9952083
Series E
3903709
1558523
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Twilio's founders and board of directors

Founder? Claim Profile
The founders of Twilio are John Wolthuis and Evan Cooke.
Here are the details of Twilio's key team members:

Twilio's employee count trend

Twilio has 7,442 employees as of Jun 26. Here is Twilio's employee count trend over the years:
Employee count trend for Twilio
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Twilio's Competitors and alternates

Top competitors of Twilio include Zendesk, Freshworks and Capillary Technologies. Here is the list of Top 10 competitors of Twilio, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Zendesk
Zendesk
2007, San Francisco (United States), Acquired
Cloud based customer service and engagement platform for businesses
$89.1M
84/100
2nd
Logo for Freshworks
Freshworks
2010, Chennai (India), Public
Provider of IT service management and customer support solutions
$400M
84/100
3rd
Logo for Capillary Technologies
Capillary Technologies
2008, Bengaluru (India), Public
AI powered loyalty management software for enterprises
$144M
82/100
4th
Logo for RingCentral
RingCentral
1999, Belmont (United States), Acquired
Cloud based platform offering unified communication solutions
$44M
82/100
5th
Logo for Sinch
Sinch
2008, Stockholm (Sweden), Public
Provider of customer communications management platform
$12M
80/100
6th
Logo for Intercom
Intercom
2011, San Francisco (United States), Series D
Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions
$242M
80/100
7th
Logo for Genesys
Genesys
1990, Menlo Park (United States), Acquired
Provider of cloud-based platform for customer experience and workforce engagement
$2.98B
79/100
8th
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
79/100
9th
Logo for Twilio
Twilio
2008, San Francisco (United States), Public
Cloud based omnichannel communication and customer engagement platform
$240M
78/100
10th
Logo for Aircall
Aircall
2014, New York (United States), Series D
Provider of cloud-based platform for business communication and customer engagement
$226M
78/100
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Looking for more details on Twilio's competitors? Click here to see the top ones

Twilio's Investments and acquisitions

Twilio has made 29 investments in companies including Rime and Coval.ai. Twilio has also acquired 10 companies including Ionic Security and Zipwhip.
Here is the list of investments & acquisitions:lockFilter this list
Date of Investment/Acquisition
Type
Company Name
Founded Year
Location
Jul 15, 2026
Investments
2020
San Francisco (United States)
Jun 23, 2026
Investments
2023
San Francisco (United States)
Jun 22, 2026
Investments
-
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See all investments and acquisitions by Twilio

Reports related to Twilio

Here is the latest report on Twilio's geography:

News related to Twilio

lockFilter this list
Media has covered Twilio for a total of 90 events in the last 1 year, 57 of them have been about company updates and 8 about partnerships.
Rime Scores $24 Million Series AMassinvestorJul 16, 2026M13, Twilio, Rime, M13 Company and 1 other
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FAQs about Twilio

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