Twilio - About the company
Twilio is a public company based in San Francisco (United States), founded in 2008 by John Wolthuis and Evan Cooke. It operates as a Cloud based omnichannel communication and customer engagement platform. Twilio has raised $240M in funding from investors like Fidelity Investments, Bessemer Venture Partners and Union Square Ventures. The company has 2958 active competitors, including 311 funded and 288 that have exited. Its top competitors include companies like Zendesk, Freshworks and Capillary Technologies.
Company Details
Cloud based omnichannel communication and customer engagement platform. The platform offers a telephony infrastructure web service in the cloud, allowing web developers to integrate phone calls, text messages, and IP voice communications into the web, mobile, and traditional phone applications. It provides customer data platform that allows users to collect data from different channels, and manage the customer journeys in real time. It caters its solution to industries such as reatil, finance, healthcare, and more.
- Website
- www.twilio.com/en-us
- Email ID
- *****@twilio.com
- Registered Address
- San Francisco, California
Key Metrics
Founded Year
2008
Location
San Francisco, United States
Stage
Public
Total Funding
$240M in 13 rounds
Latest Funding Round
Investors
Ranked
9th among 2958 active competitors
Annual Revenue
$1B+ as on Dec 31, 2025
Employee Count
7,442 as on Jun 30, 2026
Exit Details
Public
Legal entities associated with Twilio
Twilio is associated with 5 legal entities given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
TWILIO TECHNOLOGY INDIA PRIVATE LIMITED CIN: U72900KA2019FTC129121 , India, Active | Oct 28, 2019 | ₹500 - ₹1,000 Cr (As on Mar 31, 2025) | 775 (As on Sep 30, 2024) | |
Twilio Inc CIN: 1447669 , United States, Active | Mar 12, 2008 | $1B+ (As on Dec 31, 2025) | 2563 (As on Dec 31, 2023) | - |
Twilio Estonia OÜ CIN: 12771257 , Estonia, Active | Dec 17, 2014 | €10M - €50M (As on Dec 31, 2023) | 231 (As on Sep 30, 2024) | |
TWILIO INDIA PRIVATE LIMITED CIN: U64204KA2020FTC137944 , India, Active | Sep 01, 2020 | 0 - ₹10 Cr (As on Mar 31, 2025) | - | |
Twilio Inc. CIN: 262574840 , United States, Active | Dec 26, 999 | - | 3107 (As on Dec 31, 2024) | - |
Twilio's IPO details
Twilio got listed on Jun 23, 2016.
Click here to take a look at Twilio's IPO in detail
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Twilio's funding and investors
Twilio has raised a total funding of $240M over 13 rounds. Its latest funding round was a Post IPO round on Jul 31, 2021 for $*****. 1 investor participated in its latest round. Twilio has 41 institutional investors and 1 angel investor.
Here is the list of recent funding rounds of Twilio:
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Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Jul 31, 2021 | 6685094 | Post IPO | 7457404 | 8346389 | 9865452 | 5835872 |
May 2018 | 7761005 | Post IPO | 7359361 | 5906265 | 6925009 | 8892204 |
Jul 31, 2015 | 9952083 | Series E | 3903709 | 1558523 |
View details of Twilio's funding rounds and investors
Twilio's founders and board of directors
Founder? Claim ProfileThe founders of Twilio are John Wolthuis and Evan Cooke.
Here are the details of Twilio's key team members:
- John Wolthuis: Co-Founder of Twilio. They are also an angel investor in 1 startup.Contact Info: 1 email address
- Evan Cooke: Co-Founder of Twilio. They are also an angel investor in 1 startup.Contact Info: 1 email address
View details of Twilio's Founder profiles and Board Members
Twilio's employee count trend
Twilio has 7,442 employees as of Jun 26. Here is Twilio's employee count trend over the years:
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Twilio's Competitors and alternates
Top competitors of Twilio include Zendesk, Freshworks and Capillary Technologies. Here is the list of Top 10 competitors of Twilio, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 84/100 | |
2nd | Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
3rd | Capillary Technologies 2008, Bengaluru (India), Public | AI powered loyalty management software for enterprises | $144M | 82/100 | |
4th | RingCentral 1999, Belmont (United States), Acquired | Cloud based platform offering unified communication solutions | $44M | 82/100 | |
5th | Provider of customer communications management platform | $12M | 80/100 | ||
6th | Intercom 2011, San Francisco (United States), Series D | Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions | $242M | 80/100 | |
7th | Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 79/100 | |
8th | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
9th | Twilio 2008, San Francisco (United States), Public | Cloud based omnichannel communication and customer engagement platform | $240M | 78/100 | |
10th | Aircall 2014, New York (United States), Series D | Provider of cloud-based platform for business communication and customer engagement | $226M | 78/100 |
Looking for more details on Twilio's competitors? Click here to see the top ones
Twilio's Investments and acquisitions
Twilio has made 29 investments in companies including Rime and Coval.ai. Twilio has also acquired 10 companies including Ionic Security and Zipwhip.Here is the list of investments & acquisitions:
Filter this list
Date of Investment/Acquisition | Type | Company Name | Founded Year | Location |
|---|---|---|---|---|
Jul 15, 2026 | Investments | 2020 | San Francisco (United States) | |
Jun 23, 2026 | Investments | 2023 | San Francisco (United States) | |
Jun 22, 2026 | Investments | - |
See all investments and acquisitions by Twilio
Reports related to Twilio
Here is the latest report on Twilio's geography:
News related to Twilio
Media has covered Twilio for a total of 90 events in the last 1 year, 57 of them have been about company updates and 8 about partnerships.
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Rime Scores $24 Million Series AMassinvestor•Jul 16, 2026•M13, Twilio, Rime, M13 Company and 1 other
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Latham & Watkins Advises Coval on US$28 Million Series ALegal Desire•Jul 13, 2026•Coval.ai, Twilio, Y Combinator, Base10 Partners
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CovalAi Secures $28 Million in Series A Funding for Voice AI Testing PlatformSina•Jun 24, 2026•Coval.ai, Twilio, Y Combinator, Base10 Partners and 2 others
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Bland Secures $50M Series C Funding Led by Dell Technologies Capital to Scale Voice AI PlatformThe SaaS News•Jun 17, 2026•Dell Technologies Capital, Archerman Capital, HubSpot, Y Combinator and 12 others
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ABN Amro Investment Solutions Buys 7,612 Shares of Twilio Inc.MarketBeat•May 24, 2026•Twilio, ABN AMRO
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