WorkFlex Solutions - About the company
WorkFlex Solutions is an acquired company based in Montgomery (United States), founded in 2009 by Larry Schwartz and Mitesh Desai. It operates as an Intelligent Intraday Automation SaaS solutions for workforce optimization and empowerment. WorkFlex Solutions has raised $4.5M in funding. The company has 100 active competitors, including 5 funded and 24 that have exited. Its top competitors include companies like Assembled, Calabrio and Intradiem.
Company Details
Intelligent Intraday Automation SaaS solutions for workforce optimization and empowerment. Specializing in cloud-based workforce intraday management solutions, the company caters to call centers and industries like communications, financial services, and healthcare. The company provides software that empowers agents, supervisors, and workforce managers with scheduling flexibility, real-time communication, and optimized intraday performance. The solutions aim to improve customer satisfaction, reduce agent turnover, and lower overhead. The company leverages existing WFM technology investments to achieve a positive ROI. The company offers multiple services and products.
- Website
- www.workflexsolutions.com/
- Email ID
- *****@workflexsolutions.com
Key Metrics
Founded Year
2009
Location
Montgomery, United States
Stage
Acquired
Total Funding
$4.5M in 2 rounds
Latest Funding Round
Investors
Ranked
25th among 100 active competitors
Employee Count
4 as on Jul 01, 2024
Exit Details
Acquired by NICE (Oct 11, 2017)
Legal entities associated with WorkFlex Solutions
WorkFlex Solutions is associated with 1 legal entity given below:
Legal Entity Name | Date of Incorporation | Revenue | Latest Employee Count | Documents |
|---|---|---|---|---|
WorkFlex Solutions LLC CIN: 273075044 , United States, Active | Dec 31, 2008 | - | - | - |
WorkFlex Solutions's acquisition details
WorkFlex Solutions got acquired by NICE on Oct 11, 2017.
Click here to take a look at WorkFlex Solutions's acquisition in detail
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WorkFlex Solutions's funding and investors
WorkFlex Solutions has raised a total funding of $4.5M over 2 rounds. Its first funding round was on Aug 10, 2010. Its latest funding round was a Series B round on Mar 14, 2014 for $*****. 1 investor participated in its latest round. WorkFlex Solutions has 1 institutional investor.
Here is the list of recent funding rounds of WorkFlex Solutions:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Mar 14, 2014 | 7724362 | Series B | 3023953 | 5882699 | 2936820 | 1518279 |
Aug 10, 2010 | 8027858 | Seed | 1150485 | 4008638 | 5453004 |
View details of WorkFlex Solutions's funding rounds and investors
WorkFlex Solutions' founders and board of directors
Founder? Claim ProfileThe founders of WorkFlex Solutions are Larry Schwartz and Mitesh Desai.
Here are the details of WorkFlex Solutions' key team members:
- Larry Schwartz: Co-Founder of WorkFlex Solutions. They are also an angel investor in 1 startup.Contact Info: 1 email address
- Mitesh Desai: Co-Founder & COO of WorkFlex Solutions. Contact Info: 1 email address
View details of WorkFlex Solutions's Founder profiles and Board Members
WorkFlex Solutions' employee count trend
WorkFlex Solutions has 4 employees as of Jul 24. Here is WorkFlex Solutions's employee count trend over the years:
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WorkFlex Solutions's Competitors and alternates
Top competitors of WorkFlex Solutions include Assembled, Calabrio and Intradiem. Here is the list of Top 10 competitors of WorkFlex Solutions, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Assembled San Francisco (United States), Series B | Developer of workforce management portal | $70.7M | 67/100 | |
2nd | Calabrio 2007, Minneapolis (United States), Acquired | Workforce optimization software for contact centers | $9.29M | 66/100 | |
3rd | Intradiem 1995, Alpharetta (United States), Series B | Automation solutions for contact centers, retails and back offices | $32M | 63/100 | |
4th | 8Flow 2022, Palo Alto (United States), Series A | AI based workflow automation solutions for customer support | $16.6M | 59/100 | |
5th | AmplifAI 2014, Plano (United States), Series B | Provider of AI-powered contact center performance and CX management platform | $50.1M | 57/100 | |
6th | CommunityWFM 2005, Richardson (United States), Acquired | Developer of workforce management software for contact center optimization | - | - | 54/100 |
7th | Online platform for employee engagement | $16.1M | 53/100 | ||
8th | Hammer 1992, Boston (United States), Unfunded | Provider of contact center testing and assurance solutions and services | - | - | 50/100 |
9th | OpenSpan 2005, Alpharetta (United States), Acquired | AI-powered platform for enterprise transformation, automating workflows and personalizing experiences | $52.3M | 46/100 | |
10th | Telligent 2004, Dallas (United States), Acquired | Provider of customer experience automation and workforce engagement software solutions | $41.3M | 45/100 | |
25th | WorkFlex Solutions 2009, Montgomery (United States), Acquired | Intelligent Intraday Automation SaaS solutions for workforce optimization and empowerment | $4.5M | 32/100 |
Looking for more details on WorkFlex Solutions's competitors? Click here to see the top ones
WorkFlex Solutions's Investments and acquisitions
WorkFlex Solutions has made no investments or acquisitions yet.
News related to WorkFlex Solutions
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•
WorkFlex Solutions Closes $3M Series B Financing |FinSMEsFinSMEs•Mar 14, 2014•WorkFlex Solutions, CincyTech
•
WorkFlex Solutions secures $1.5 million VC investment
SoapboxCincy•Aug 10, 2010•WorkFlex Solutions, CincyTech
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