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Alida - About the company

Alida is a series D company based in Toronto (Canada), founded in 2000. It operates as a Platform offering customer success management software. Alida has raised $65.5M in funding from investors like Wellington Financial, OMERS and Mogo. The company has 988 active competitors, including 115 funded and 58 that have exited. Its top competitors include companies like Atlassian, Freshworks and monday.com.

Company Details

Platform offering customer success management software. It provides a platform that allows companies to build engaged and secure communities of customers they can use continuously, across the enterprise, for ongoing, real time feedback and insight. Its products include Insight communities, online communities where companies gain feedback from their customers and stakeholders. It also provides a tool that taps into the ideas of customers, employees, or other stakeholders for innovation and new product development.
Social
X
Email ID
*****@alida.com
Registered Address
Minneapolis, Minnesota
Key Metrics
Founded Year
2000
Location
Toronto, Canada
Stage
Series D
Total Funding
$65.5M in 9 rounds
Ranked
Employee Count
375 as on May 31, 2026
Investment & Acquisitions
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Alida's funding and investors

Alida has raised a total funding of $65.5M over 9 rounds. Its first funding round was on Dec 07, 2004. Its latest funding round was a Conventional Debt round on Nov 09, 2022 for $*****. 4 investors participated in its latest round. Alida has 19 institutional investors.

Here is the list of recent funding rounds of Alida:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Nov 09, 2022
5748695
Conventional Debt
6241414
6195038
1311287
5433641
Oct 13, 2021
8913523
Series D
5158176
7888605
1903618
Jun 28, 2021
8650189
Conventional Debt
2101868
4166719
2474293
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Alida's founders and board of directors

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Alida's employee count trend

Alida has 375 employees as of May 26. Here is Alida's employee count trend over the years:
Employee count trend for Alida
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Alida's Competitors and alternates

Top competitors of Alida include Atlassian, Freshworks and monday.com. Here is the list of Top 10 competitors of Alida, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Atlassian
Atlassian
2002, Sydney (Australia), Public
Developer of collaboration software and tools for various professional teams
$210M
86/100
2nd
Logo for Freshworks
Freshworks
2010, Chennai (India), Public
Provider of IT service management and customer support solutions
$400M
84/100
3rd
Logo for monday.com
monday.com
2012, Tel Aviv (Israel), Public
Cloud-based platform offering suite solutions for project management
$235M
82/100
4th
Logo for Asana
Asana
2008, San Francisco (United States), Public
Cloud-based platform offering project management software
$453M
79/100
5th
Logo for Coda
Coda
2014, San Francisco (United States), Acquired
Document Collaboration Tool
$240M
77/100
6th
Logo for Zoho
Zoho
1996, Chennai (India), Unfunded
Provider of cloud-based business software suite for diverse operational requirements
-
-
76/100
7th
Logo for Webex
Webex
1995, San Jose (United States), Acquired
Provider of solutions for virtual meetings and training sessions
$25M
74/100
8th
Logo for Outreach
Outreach
2014, Seattle (United States), Series G
Provider of an AI revenue workflow platform for sales teams
$489M
74/100
9th
Logo for Symphony
Symphony
2014, New York City (United States), Series E
Compliance management solutions for financial institutions
$461M
73/100
10th
Logo for Clickup
Clickup
2016, Palo Alto (United States), Series C
Developer of a platform providing project management and team collaboration
$535M
73/100
21st
Logo for Alida
Alida
2000, Toronto (Canada), Series D
Platform offering customer success management software
$65.5M
60/100
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Alida's Investments and acquisitions

Alida has acquired 3 companies including Aida, Pressly and DiscoverText. Alida has not made any investments as of now.
Here is the list of its acquisitions:
Date of Investment/Acquisition
Type
Company Name
Founded Year
Location
Mar 21, 2018
Acquisition
2016
Vancouver (Canada)
Sep 07, 2017
Acquisition
2011
Toronto (Canada)
Jan 21, 2013
Acquisition
2010
Amherst (United States)
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News related to Alida

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Media has covered Alida for a total of 2 events in the last 1 year, 2 of them have been about company updates.
Alida hires chief people officerResearch LiveMar 01, 2023Alida, Tigera
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FAQs about Alida

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