Where is Alorica located?

Alorica is headquartered in Irvine, United States. It is registered at Plano, Texas.

How many employees does Alorica have?

As of Jan 31, 2025, Alorica has 4061 employees, reflecting a 33% year-over-year growth in headcount.

Is Alorica a funded company?

Alorica is a funded company, having raised a total of $***** in its 1st and only funding round.

Where does Alorica rank among its competitors?

Alorica ranks 20th amongst 10707 active competitors, of which 58 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Deloitte, which secured $3.3M in Nov, 2025.

Who are the top competitors of Alorica?

Alorica's top competitors include Deloitte, Datamatics and Sutherland. Among them, Deloitte secured the most recent funding round in November, 2025.

Alorica - 2026 Company Profile, Team, Funding & Competitors

Company Details

Alorica operates as a customer service management company managing customer lifecycle from front-office customer interaction to back-office fulfillment. The company provides customer interaction management, reverse/service logistics, depot and onsite repair services, warranty support management, returns management, field service and parts management, and in-home integration, as well as e-business solutions. It integrates, manages, and automates its service solutions through its "Helix by Alorica", which is an integrated and web-based technology management service platform that captures and saves historical data on customer interactions and enables clients to access call tracking, reporting, and performance information in real-time. Serves clients in industries like communications, financial services, healthcare, retail. Acquired Expert Global Solutions in June, 2016; West Corp. and Ryla in 2015 and 2010 respectively.

Website: www.alorica.com/
Social
Registered Address: Plano, Texas

Key Metrics

Founded Year

1999

Location

Irvine, United States

Stage

Funding Raised

Investors

Apollo Global Management

Ranked

20^th among 10707 active competitors

Employee Count

4,061 as on Jan 31, 2025

Investment & Acquisitions

Sanas & 4 more

Similar Companies

Deloitte & 11135 more

View Alorica's full profile

Alorica is associated with 2 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
ALORICA CIN: 954740339 , United States, Active	Dec 26, 999	-	17563 (As on Dec 31, 2024)	-
ALORICA (INDIA) PRIVATE LIMITED CIN: U72900KA2018FTC118092 , India, Active	Oct 29, 2018	₹100 - ₹500 Cr (As on Mar 31, 2025)	4061 (As on Jan 31, 2025)

Alorica is a funded company. Alorica has 1 institutional investor.

View details of Alorica's funding rounds and investors

The founders of Alorica is Andy Lee. Max Schwendner is the CEO of Alorica.

Here are the details of Alorica's key team members:

Andy Lee: Founder of Alorica. They are also an angel investor in 1 startup.
Max Schwendner: Co-CEO of Alorica.

View details of Alorica's Founder profiles and Board Members

Alorica's employee count trend

Alorica has 4,061 employees as of Jan 25. The total employee count is 32.0% more than what it was in Jan 24. Here is Alorica's employee count trend over the years:

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Top competitors of Alorica include Deloitte, Datamatics and Sutherland. Here is the list of Top 10 competitors of Alorica, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Deloitte 1845, London (United Kingdom), Series B	Provider of audit, consulting, financial advisory, risk management, and tax services	$21.4M	HILL HOUSE, TechAlliance & 8 others	75/100
2nd	Datamatics 1975, Mumbai (India), Public	Provider of digital technologies, business process management, analytics, and automation services	$3M	IIML	73/100
3rd	Sutherland 1986, Pittsford (United States), Late Stage	Provider of business process and technology management services	$60M	Affirma Capital, Oak Investment Partners & 3 others	73/100
4th	TaskUs 2008, San Antonio (United States), Acquired	Provider of customer care and back office support services for multiple sectors	$15M	Navegar, HTIF & 2 others	71/100
5th	Genpact 1997, New York City (United States), Public	Provider of end-to-end business process outsourcing services	-	Brighton Park Capital, Nalanda Capital & 3 others	69/100
6th	Concentrix 1983, Fremont (United States), Public	Customer engagement services to enterprise clients	-	Liberty Capital Ventures, FA Technology Ventures ... & 4 others	68/100
7th	eClerx 2000, Mumbai (India), Public	Provider of business processes, change management, analytics, and data-driven insights services	-	WestBridge Capital, Sequoia Capital	66/100
8th	Capita 1984, London (United Kingdom), Acquired	Provider of BPO and professional services	-	Investec Asset Management UK, The Jordan Company ... & 3 others	66/100
9th	CESC 1899, Kolkata (India), Public	Provider of electricity distribution and bill payment services for residential & commercial customers	$80M	Invesco Mutual Fund, MFS Investment Management ... & 2 others	65/100
10th	Cognizant 1994, Teaneck (United States), Public	Provider of software development, cloud & data management, and IT consulting services	-	Elliott Management, Seaside Private Capital ... & 4 others	65/100
20th	Alorica 1999, Irvine (United States), Funding Raised	Customer interaction management and warranty management services	-	Apollo Global Management	54/100

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Alorica has made 2 investments in companies including Sanas and Crescendo. Alorica has also acquired 3 companies including EGS and Prcnet.com.

Here is the list of investments & acquisitions:

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Date of Investment/Acquisition	Type	Company Name	Founded Year	Location
Feb 19, 2025	Investments	Sanas	2020	Palo Alto (United States)
Oct 02, 2024	Investments	Crescendo	2024	San Francisco (United States)
Jun 01, 2016	Acquisition	EGS	2012	Plano (United States)