When was Crescendo founded?

Crescendo was founded in 2024 and raised its 1st funding round within a year of its incorporation.

Where is Crescendo located?

Crescendo is headquartered in San Francisco, United States.

Who is the current CEO of Crescendo?

Matt Price of Crescendo. They have also founded 1 company.

How many employees does Crescendo have?

As of Jul 31, 2026, the latest employee count at Crescendo is 2338.

Is Crescendo a funded company?

Crescendo is a funded company, having raised a total of $***** in its 1st and only funding round, a Series C round on Oct 02, 2024.

How much is Crescendo worth?

The latest valuation of Crescendo is $***** as of Oct 02, 2024.

When was the latest funding round of Crescendo?

Crescendo's latest funding was a $***** Series C round on Oct 02, 2024, with participation from 3 investors.

Where does Crescendo rank among its competitors?

Crescendo ranks 49th amongst 2259 active competitors, of which 302 are funded. It stands 9th in terms of total funding among its competitors. The most recent competitor to raise funding was Respond.io, which secured $62.5M in Jun, 2026.

Who are the top competitors of Crescendo?

Crescendo's top competitors include Dialpad, Observe.AI and Decagon. Among them, Respond.io secured the most recent funding round in June, 2026.

Crescendo - 2026 Company Profile, Team, Funding & Competitors

Crescendo is a series C company based in San Francisco (United States), founded in 2024 by Andy Lee, Anand Chandrasekaran, Slava Zhakov and Matt Price. It operates as an AI-native customer support platform that blends conversational AI with human-in-the-loop assistance to deliver accurate, scalable, and automated customer experiences. Crescendo has raised $50M in funding from General Catalyst, with a current valuation of $*****. The company has 2259 active competitors, including 302 funded and 110 that have exited. Its top competitors include companies like Dialpad, Observe.AI and Decagon.

Company Details

AI-native customer support platform that blends conversational AI with human-in-the-loop assistance to deliver accurate, scalable, and automated customer experiences. The platform ensures high-resolution accuracy in responses while providing scalable automation for contact centers. Operating in the CCaaS and AI-driven customer support automation space, Crescendo.ai helps businesses streamline their support operations, reduce response times, and improve overall customer satisfaction.

Website: www.crescendo.ai/
Social
Email ID: *****@crescendo.ai

Key Metrics

Founded Year

2024

Location

San Francisco, United States

Stage

Series C

Total Funding

$50M in 1 round

Latest Funding Round

Series C, Oct 02, 2024, $*****

Post Money Valuation

$***** as on Oct 02, 2024

Investors

General Catalyst & 2 more

Ranked

49^th among 2259 active competitors

Employee Count

2,338 as on Jul 31, 2026

Investment & Acquisitions

PartnerHero

Similar Companies

Dialpad & 2726 more

View Crescendo's full profile

Crescendo is associated with 1 legal entity given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
CRESCENDOAI INC. CIN: 2695474 , United States, Active	Nov 30, 2023	-	-	-

Crescendo has raised a total funding of $50M over 1 round. Its latest funding round was a Series C round on Oct 02, 2024 for $*****. 3 investors participated in its latest round. Crescendo has 3 institutional investors.

Here is the list of recent funding rounds of Crescendo:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Oct 02, 2024	9603433	Series C	1594851	1492335	7023436	8239963

Access funding benchmarks and valuations. Sign up today!

View details of Crescendo's funding rounds and investors

The founders of Crescendo are Andy Lee, Anand Chandrasekaran, Slava Zhakov and Matt Price. Matt Price is the CEO of Crescendo.

Here are the details of Crescendo's key team members:

Andy Lee: Co-Founder of Crescendo and founder of 1 other company.
Contact Info: 3 email addresses
Anand Chandrasekaran: Co-Founder & President of Crescendo and founder of 1 other company.
Slava Zhakov: Co-Founder & CTO of Crescendo.
Matt Price: Co-Founder & CEO of Crescendo.
Contact Info: 1 email address

View details of Crescendo's Founder profiles and Board Members

Crescendo's employee count trend

Crescendo has 2,338 employees as of Jul 26. Here is Crescendo's employee count trend over the years:

Uncover Crescendo's growth story! Sign up today!

Access Tracxn on any website

Our Google Chrome extension lets you view company details while browsing their websites

Install Tracxn Extension

Top competitors of Crescendo include Dialpad, Observe.AI and Decagon. Here is the list of Top 10 competitors of Crescendo, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Google Ventures & 43 others	79/100
2nd	Observe.AI 2017, Redwood City (United States), Series C	Provider of AI-powered conversation intelligence and automation for contact centers	$214M	SoftBank Vision Fund, Nexus Venture Partners ... & 22 others	72/100
3rd	Decagon 2023, San Francisco (United States), Series D	AI-powered customer experience platform	$476M	Accel, Bain Capital Ventures & 27 others	71/100
4th	Forethought AI 2017, San Francisco (United States), Acquired	Provider of an AI platform for customer support and service teams	$117M	New Enterprise Associates, Blue Cloud Ventures ... & 35 others	70/100
5th	Respond.io 2016, Kuala Lumpur (Malaysia), Series B	Developer of software for managing customer conversations across messaging channels	$71.3M	Camber, KTB Network & 9 others	70/100
6th	EliseAI 2017, New York City (United States), Series E	Offering conversational AI platforms	$392M	Sapphire Ventures, Point72 Ventures & 18 others	69/100
7th	ASAPP 2014, New York City (United States), Series C	Provider of an AI-native platform for contact center customer experience	$400M	Fidelity Investments, Dragoneer Investment Group ... & 17 others	69/100
8th	Lorikeet 2023, San Francisco (United States), Series A	AI-powered customer support platform	$49M	QED Investors, Blackbird Ventures & 9 others	69/100
9th	Gradient Labs 2023, London (United Kingdom), Series A	AI agents to automate manual and repetitive tasks	$30M	LocalGlobe, Redpoint Ventures & 16 others	68/100
10th	Uniphore 2008, Palo Alto (United States), Series F	Provider of a business artificial intelligence platform with agentic and model layers	$961M	Chiratae Ventures, Winterfield Ventures International ... & 137 others	67/100
49th	Crescendo 2024, San Francisco (United States), Series C	AI-native customer support platform that blends conversational AI with human-in-the-loop assistance to deliver accurate, scalable, and automated customer experiences	$50M	Celesta Capital, General Catalyst & 1 others	61/100