When was Capacity founded?

Capacity was founded in 2017 and raised its 1st funding round 1 year after it was founded.

Where is Capacity located?

Capacity is headquartered in St. Louis, United States. It is registered at St Louis, Missouri.

How many employees does Capacity have?

As of Sep 30, 2026, the latest employee count at Capacity is 700.

Is Capacity a funded company?

Capacity is a funded company, having raised a total of $340M across 7 funding rounds to date. The company's 1st funding round was a $***** Series A round, raised on Jun 13, 2018.

When was the latest funding round of Capacity?

Capacity's latest funding was a $***** Series E round on Sep 02, 2026, with participation from 0 investor.

Where does Capacity rank among its competitors?

Capacity ranks 4th amongst 910 active competitors, of which 97 are funded. It stands 2nd in terms of total funding among its competitors. The most recent competitor to raise funding was Capacity, which secured $54M in Sep, 2026.

Who are the top competitors of Capacity?

Capacity's top competitors include Forethought AI, Verint and Gradient Labs. Among them, Capacity secured the most recent funding round in September, 2026.

Capacity - 2026 Company Profile, Team, Funding & Competitors

Capacity is a series E company based in St. Louis (United States), founded in 2017 by Chris Sims. It operates as an AI based information and data integration management solution. Capacity has raised $340M in funding from kathy ireland and Rice Park Capital Management. The company has 910 active competitors, including 97 funded and 47 that have exited. Its top competitors include companies like Forethought AI, Verint and Gradient Labs.

Company Details

AI-based information and data integration management solution. It allows users to handle the company knowledge, enterprise search, knowledge management, knowledge sharing, and data integration management solutions. It uses artificial intelligence, natural language processing, and machine learning technologies. It also handles process automation solutions. It caters to solutions to asset management, banking, credit unions, education, mortgage, and wealth management solutions.

Website: capacity.com
Social
Email ID: *****@capacity.com
Registered Address: St Louis, Missouri

Key Metrics

Founded Year

2017

Location

St. Louis, United States

Stage

Series E

Total Funding

$340M in 7 rounds

Latest Funding Round

Series E, Sep 02, 2026, $*****

Investors

kathy ireland & 11 more

Ranked

4^th among 910 active competitors

Employee Count

700 as on Sep 30, 2026

Investment & Acquisitions

Chattigo & 12 more

Similar Companies

Forethought AI & 1128 more

View Capacity's full profile

Capacity is associated with 1 legal entity given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Reports
Ai Software, Llc CIN: 814805297 , United States, Active	Feb 07, 2017	-	181 (As on Dec 31, 2024)	-

Capacity has raised a total funding of $340M over 7 rounds. Its first funding round was on Jun 13, 2018. Capacity has 12 institutional investors.

Here is the list of recent funding rounds of Capacity:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Sep 02, 2026	2287319	Series E	9146620	9191560	1165196	3126604
Aug 07, 2025	9525615	Conventional Debt	7035055	1858697	1675199	Chicago Atlantic
Jul 30, 2025	9940674	Series D	7451130	9988121	1501177	2428507

Access funding benchmarks and valuations. Sign up today!

View details of Capacity's funding rounds and investors

The founders of Capacity is Chris Sims.

Here are the details of Capacity's key team members:

Chris Sims: Co-Founder of Capacity and founder of 3 other companies, Create a Loop, Equity and Jane.ai.
Contact Info: 3 email addresses

Capacity's Board of Directors

Capacity's board has 2 active members. David Karandish and Christopher Sims Md are independent board members.

Here is the list of Capacity's board of directors:

Name	Type	Representing	Status	Duration
David Karandish	Independent board member	-	Current	8y 3m
kj{kchw	Independent board member	-	Current	6y 2m

View details of Capacity's Founder profiles and Board Members

Capacity's employee count trend

Capacity has 700 employees as of Sep 26. Here is Capacity's employee count trend over the years:

Uncover Capacity's growth story! Sign up today!

Access Tracxn on any website

Our Google Chrome extension lets you view company details while browsing their websites

Install Tracxn Extension

Top competitors of Capacity include Forethought AI, Verint and Gradient Labs. Here is the list of Top 10 competitors of Capacity, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Forethought AI 2017, San Francisco (United States), Acquired	Provider of an AI platform for customer support and service teams	$117M	New Enterprise Associates, Blue Cloud Ventures ... & 35 others	72/100
2nd	Verint 1994, Melville (United States), Acquired	Provider of AI-powered customer experience automation solutions	-	Future Ventures, Apax & 2 others	69/100
3rd	Gradient Labs 2023, London (United Kingdom), Series A	AI agents to automate manual and repetitive tasks	$30M	Redpoint Ventures, Octopus Ventures & 17 others	68/100
4th	Capacity 2017, St. Louis (United States), Series E	AI based information and data integration management solution	$340M	IAG Capital Partners, Staley Capital Management ... & 10 others	69/100
5th	Replicant 2017, San Francisco (United States), Series B	Developer of AI-powered platform automating customer service through voice and chat	$112M	Norwest, Costanoa & 8 others	67/100
6th	Ada 2016, Toronto (Canada), Series C	AI platform for text based customer support	$200M	Spark Capital, Ramen Ventures & 22 others	64/100
7th	Parloa Technologies 2018, Berlin (Germany), Series D	Provider of AI agent management platform for contact center automation	$562M	Altimeter Capital, General Catalyst & 20 others	64/100
8th	The Level 2018, Mountain View (United States), Series C	AI based customer service tools and contact center platform for businesses	$74.4M	Adams Street Partners, Cross Creek & 6 others	63/100
9th	eGain 1997, Sunnyvale (United States), Public	Provider of SaaS-based customer management software solutions for retail businesses	-	Oak Hill, Sunrise Ventures & 4 others	63/100
10th	Pypestream 2015, New York City (United States), Series B	Provider of AI-powered platform automating business processes and customer interactions	$44.5M	WGI Group, Plug and Play Tech Center & 12 others	61/100

Get insights and benchmarks for competitors of 2M+ companies! Sign up today!

Looking for more details on Capacity's competitors? Click here to see the top ones

Capacity has not made any investments yet. Capacity has made 13 acquisitions.

Here is the list of latest three $acquisitions:

Filter this list

Date of Investment/Acquisition	Type	Company Name	Founded Year	Location
Aug 27, 2026	Acquisition	Chattigo	2015	Santiago (Chile)
Apr 28, 2026	Acquisition	Refactory		Columbus (United States)
Apr 21, 2026	Acquisition	Lang	2012	Madrid (Spain)