When was Capacity founded?

Capacity was founded in 2017 and raised its 1st funding round 1 year after it was founded.

Where is Capacity located?

Capacity is headquartered in St. Louis, United States. It is registered at St Louis, Missouri.

Who is the current CEO of Capacity?

David Karandish of Capacity. They have also founded 1 company and are angel investors in 2 startups.

How many employees does Capacity have?

As of Mar 31, 2026, the latest employee count at Capacity is 639.

Is Capacity a funded company?

Capacity is a funded company, having raised a total of $286M across 6 funding rounds to date. The company's 1st funding round was a $***** Series A round, raised on Jun 13, 2018.

When was the latest funding round of Capacity?

Capacity's latest funding was a $***** Conventional Debt round on Aug 07, 2025, with participation from 1 investor. Its primary sector is Customer Service Software. In United States, the Customer Service Software sector has seen $820M in funding in 2026 to date.

Where does Capacity rank among its competitors?

Capacity ranks 3rd amongst 680 active competitors, of which 96 are funded. It stands 2nd in terms of total funding among its competitors. The most recent competitor to raise funding was Parloa Technologies, which secured $350M in Jan, 2026.

Who are the top competitors of Capacity?

Capacity's top competitors include Verint, Forethought AI and Replicant. Among them, Parloa Technologies secured the most recent funding round in January, 2026.

Capacity - 2026 Company Profile, Team, Funding & Competitors

Capacity is a series D company based in St. Louis (United States), founded in 2017 by David Karandish and Chris Sims. It operates as an AI based information and data integration management solution. Capacity has raised $286M in funding from Rice Park Capital Management. The company has 680 active competitors, including 96 funded and 46 that have exited. Its top competitors include companies like Verint, Forethought AI and Replicant.

Company Details

AI-based information and data integration management solution. It allows users to handle the company knowledge, enterprise search, knowledge management, knowledge sharing, and data integration management solutions. It uses artificial intelligence, natural language processing, and machine learning technologies. It also handles process automation solutions. It caters to solutions to asset management, banking, credit unions, education, mortgage, and wealth management solutions.

Website: capacity.com
Social
Email ID: *****@capacity.com
Registered Address: St Louis, Missouri

Key Metrics

Founded Year

2017

Location

St. Louis, United States

Stage

Series D

Total Funding

$286M in 6 rounds

Latest Funding Round

Conventional Debt, Aug 07, 2025, $*****

Investors

Rice Park Capital Management & 8 more

Ranked

3^rd among 680 active competitors

Employee Count

639 as on Mar 31, 2026

Investment & Acquisitions

Lang & 10 more

Similar Companies

Verint & 930 more

View Capacity's full profile

Capacity is associated with 1 legal entity given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
Ai Software, Llc CIN: 814805297 , United States, Active	Feb 07, 2017	-	181 (As on Dec 31, 2024)	-

Capacity has raised a total funding of $286M over 6 rounds. Its first funding round was on Jun 13, 2018. Its latest funding round was a Conventional Debt round on Aug 07, 2025 for $*****. 1 investor participated in its latest round. Capacity has 9 institutional investors.

Here is the list of recent funding rounds of Capacity:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Aug 07, 2025	2901769	Conventional Debt	1483674	7433244	9157485	8853234
Jul 30, 2025	2175512	Series D	3082946	3380485	1848881	1027483
Sep 22, 2023	4799352	Series D	1535080	8046181	3968509	Toloka & 1 more

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View details of Capacity's funding rounds and investors

The founders of Capacity are David Karandish and Chris Sims. David Karandish is the CEO of Capacity.

Here are the details of Capacity's key team members:

David Karandish: Founder and CEO of Capacity. They are also an angel investor in 2 startups and serve on the board of 1 company.
Chris Sims: Co-Founder of Capacity and founder of 3 other companies, Create a Loop, Equity and Jane.ai.
Contact Info: 3 email addresses

Capacity's Board of Directors

Capacity's board has 2 active members. David Karandish and Christopher Sims Md are independent board members.

Here is the list of Capacity's board of directors:

Name	Type	Representing	Status	Duration
David Karandish	Independent board member	-	Current	7y 10m
izgqcmb	Independent board member	-	Current	5y 3m

View details of Capacity's Founder profiles and Board Members

Capacity's employee count trend

Capacity has 639 employees as of Mar 26. Here is Capacity's employee count trend over the years:

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Top competitors of Capacity include Verint, Forethought AI and Replicant. Here is the list of Top 10 competitors of Capacity, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Verint 1994, Melville (United States), Acquired	Provider of AI-powered customer experience automation solutions	-	Apax, Future Ventures & 2 others	75/100
2nd	Forethought AI 2017, San Francisco (United States), Acquired	Provider of an AI platform for customer support and service teams	$117M	New Enterprise Associates, Blue Cloud Ventures ... & 34 others	72/100
3rd	Capacity 2017, St. Louis (United States), Series D	AI based information and data integration management solution	$286M	TVC Capital, IAG Capital Partners & 7 others	67/100
4th	Replicant 2017, San Francisco (United States), Series B	Developer of AI-powered platform automating customer service through voice and chat	$112M	Norwest, Bloomberg Beta & 8 others	66/100
5th	Gradient Labs 2023, London (United Kingdom), Series A	AI agents to automate manual and repetitive tasks	$16.6M	LocalGlobe, Redpoint Ventures & 14 others	66/100
6th	Ada 2016, Toronto (Canada), Series C	AI platform for text based customer support	$200M	Spark Capital, Ramen Ventures & 21 others	65/100
7th	Haptik 2013, Mumbai (India), Acquired	Developer of AI agents and related support and automation software	$12.2M	Kalaari Capital, Times Internet	64/100
8th	Parloa Technologies 2018, Berlin (Germany), Series D	Provider of AI agent management platform for contact center automation	$562M	Altimeter Capital, General Catalyst & 19 others	62/100
9th	The Level 2018, Mountain View (United States), Series C	AI based customer service tools and contact center platform for businesses	$74.4M	Cross Creek, Adams Street Partners & 6 others	62/100
10th	Pypestream 2015, New York City (United States), Series B	Provider of AI-powered platform automating business processes and customer interactions	$44.5M	WGI Group, Burch Creative Capital & 12 others	61/100