When was Respond.io founded?

Respond.io was founded in 2016 and raised its 1st funding round 2 years after it was founded.

Where is Respond.io located?

Respond.io is headquartered in Kuala Lumpur, Malaysia.

Who is the current CEO of Respond.io?

Gerardo Salandra of Respond.io. They have also founded 1 company.

How many employees does Respond.io have?

As of May 31, 2026, the latest employee count at Respond.io is 197.

Is Respond.io a funded company?

Respond.io is a funded company, having raised a total of $71.3M across 4 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Mar 20, 2018.

When was the latest funding round of Respond.io?

Respond.io's latest funding was a $***** Series B round on Jun 16, 2026, with participation from 2 investors. Its primary sector is Customer Success Management. In Malaysia, the Customer Success Management sector has seen $62.5M in funding in 2026 to date.

Where does Respond.io rank among its competitors?

Respond.io ranks 16th amongst 5047 active competitors, of which 461 are funded. It stands 9th in terms of total funding among its competitors. The most recent competitor to raise funding was Respond.io, which secured $62.5M in Jun, 2026.

Who are the top competitors of Respond.io?

Respond.io's top competitors include Atlassian, Freshworks and monday.com. Among them, Respond.io secured the most recent funding round in June, 2026.

Respond.io - 2026 Company Profile, Team, Funding & Competitors

Company Details

Developer of software for managing customer conversations across messaging channels. This platform unifies communication from various messaging applications and email into a single interface. It provides tools for lead capture, automated routing, and appointment scheduling. The system includes artificial intelligence agents to assist with customer inquiries and supports team collaboration through a shared inbox. Additional features include tools for sending promotional content, managing renewals, and conducting customer satisfaction surveys.

Website: respond.io
Social
Email ID: *****@respond.io

Key Metrics

Founded Year

2016

Location

Kuala Lumpur, Malaysia

Stage

Series B

Total Funding

$71.3M in 4 rounds

Latest Funding Round

Series B, Jun 16, 2026, $*****

Investors

KTB Network & 10 more

Ranked

16^th among 5047 active competitors

Employee Count

197 as on May 31, 2026

Similar Companies

Freshworks & 2525 more

View Respond.io's full profile

Respond.io has raised a total funding of $71.3M over 4 rounds. Its first funding round was on Mar 20, 2018. Its latest funding round was a Series B round on Jun 16, 2026 for $*****. 2 investors participated in its latest round. Respond.io has 11 institutional investors.

Here is the list of recent funding rounds of Respond.io:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jun 16, 2026	8590474	Series B	6365287	1728544	3780524	9276915
Sep 20, 2022	5914686	Series A	1239207	6228475	1618241	Altair Capital & 2 more
Apr 09, 2021	7056235	Seed	5621678	5751774	Beyond Ventures & 1 more	6242713

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View details of Respond.io's funding rounds and investors

The founders of Respond.io are Gerardo Salandra, Iaroslav Kudritskiy and Hassan Ahmed. Gerardo Salandra is the CEO of Respond.io.

Here are the details of Respond.io's key team members:

Gerardo Salandra: Co-Founder & CEO of Respond.io.
Iaroslav Kudritskiy: Co-Founder & COO of Respond.io.
Hassan Ahmed: Co-Founder & CTO of Respond.io.
Contact Info: 1 email address

View details of Respond.io's Founder profiles and Board Members

Respond.io's employee count trend

Respond.io has 197 employees as of May 26. Here is Respond.io's employee count trend over the years:

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Top competitors of Respond.io include Atlassian, Freshworks and monday.com. Here is the list of Top 10 competitors of Respond.io, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Atlassian 2002, Sydney (Australia), Public	Developer of collaboration software and tools for various professional teams	$210M	T. Rowe Price, Accel & 5 others	86/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 10 others	84/100
3rd	monday.com 2012, Tel Aviv (Israel), Public	Cloud-based platform offering suite solutions for project management	$235M	Genesis Partners, Entree Capital & 19 others	83/100
4th	Asana 2008, San Francisco (United States), Public	Cloud-based platform offering project management software	$453M	Generation Investment Management, Benchmark ... & 30 others	79/100
5th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Amasia & 44 others	78/100
6th	Clickup 2016, Palo Alto (United States), Series C	Developer of a platform providing project management and team collaboration	$535M	Georgian, Craft Ventures & 7 others	77/100
7th	Coda 2014, San Francisco (United States), Acquired	Document Collaboration Tool	$240M	Kleiner Perkins, Greylock Partners & 26 others	76/100
8th	Zoho 1996, Chennai (India), Unfunded	Provider of cloud-based business software suite for diverse operational requirements	-	-	76/100
9th	Webex 1995, San Jose (United States), Acquired	Provider of solutions for virtual meetings and training sessions	$25M	Summit Partners, Deutsche Telekom & 5 others	74/100
10th	Outreach 2014, Seattle (United States), Series G	Provider of an AI revenue workflow platform for sales teams	$489M	Salesforce Ventures, Lone Pine Capital & 38 others	74/100
16th	Respond.io 2016, Kuala Lumpur (Malaysia), Series B	Developer of software for managing customer conversations across messaging channels	$71.3M	Camber, Smart Partnership Capital & 9 others	70/100