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Respond.io - About the company

Respond.io is a series B company based in Kuala Lumpur (Malaysia), founded in 2016 by Gerardo Salandra, Iaroslav Kudritskiy and Hassan Ahmed. It operates as a Developer of software for managing customer conversations across messaging channels. Respond.io has raised $71.3M in funding from investors like KTB Network, Headline and Camber. The company has 4054 active competitors, including 478 funded and 186 that have exited. Its top competitors include companies like HubSpot, Atlassian and Freshworks.

Company Details

Developer of software for managing customer conversations across messaging channels. This platform unifies communication from various messaging applications and email into a single interface. It provides tools for lead capture, automated routing, and appointment scheduling. The system includes artificial intelligence agents to assist with customer inquiries and supports team collaboration through a shared inbox. Additional features include tools for sending promotional content, managing renewals, and conducting customer satisfaction surveys.
Website
respond.io
Social
XFacebook
Email ID
*****@respond.io
Key Metrics
Founded Year
2016
Location
Kuala Lumpur, Malaysia
Stage
Series B
Total Funding
$71.3M in 4 rounds
Latest Funding Round
Investors
Ranked
Employee Count
205 as on Jun 30, 2026
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Respond.io's funding and investors

Respond.io has raised a total funding of $71.3M over 4 rounds. Its first funding round was on Mar 20, 2018. Its latest funding round was a Series B round on Jun 16, 2026 for $*****. 2 investors participated in its latest round. Respond.io has 11 institutional investors.

Here is the list of recent funding rounds of Respond.io:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Jun 16, 2026
4192346
Series B
9551827
2452218
6803982
2415848
Sep 20, 2022
5146896
Series A
6836584
1208425
1211431
Apr 09, 2021
5485749
Seed
6716751
9135770
4856771
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Respond.io's founders and board of directors

Founder? Claim Profile
The founders of Respond.io are Gerardo Salandra, Iaroslav Kudritskiy and Hassan Ahmed. Gerardo Salandra is the CEO of Respond.io.
Here are the details of Respond.io's key team members:

Respond.io's employee count trend

Respond.io has 205 employees as of Jun 26. Here is Respond.io's employee count trend over the years:
Employee count trend for Respond.io
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Respond.io's Competitors and alternates

Top competitors of Respond.io include HubSpot, Atlassian and Freshworks. Here is the list of Top 10 competitors of Respond.io, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for HubSpot
HubSpot
2005, Cambridge (United States), Public
Provider of a platform offering marketing, sales, and customer service software
$101M
88/100
2nd
Logo for Atlassian
Atlassian
2002, Sydney (Australia), Public
Developer of collaboration software and tools for various professional teams
$210M
86/100
3rd
Logo for Freshworks
Freshworks
2010, Chennai (India), Public
Provider of IT service management and customer support solutions
$400M
84/100
4th
Logo for monday.com
monday.com
2012, Tel Aviv (Israel), Public
Cloud-based platform offering suite solutions for project management
$235M
82/100
5th
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
79/100
6th
Logo for Asana
Asana
2008, San Francisco (United States), Public
Cloud-based platform offering project management software
$453M
79/100
7th
Logo for Clickup
Clickup
2016, Palo Alto (United States), Series C
Developer of a platform providing project management and team collaboration
$535M
78/100
8th
Logo for Coda
Coda
2014, San Francisco (United States), Acquired
Document Collaboration Tool
$240M
76/100
9th
Logo for Zoho
Zoho
1996, Chennai (India), Unfunded
Provider of cloud-based business software suite for diverse operational requirements
-
-
76/100
10th
Logo for Webex
Webex
1995, San Jose (United States), Acquired
Provider of solutions for virtual meetings and training sessions
$25M
74/100
33rd
Logo for Respond.io
Respond.io
2016, Kuala Lumpur (Malaysia), Series B
Developer of software for managing customer conversations across messaging channels
$71.3M
70/100
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Respond.io's Investments and acquisitions

Respond.io has made no investments or acquisitions yet.

Reports related to Respond.io

Here is the latest report on Respond.io's sector:

News related to Respond.io

Media has covered Respond.io for a total of 2 events in the last 1 year.
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