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Respond.io - About the company

Respond.io is a series B company based in Kuala Lumpur (Malaysia), founded in 2016 by Hassan Ahmed, Gerardo Salandra and Iaroslav Kudritskiy. It operates as a Developer of software for managing customer conversations across messaging channels. Respond.io has raised $71.3M in funding from investors like KTB Network, Headline and Camber. The company has 4926 active competitors, including 458 funded and 191 that have exited. Its top competitors include companies like Atlassian, Freshworks and monday.com.

Company Details

Developer of software for managing customer conversations across messaging channels. This platform unifies communication from various messaging applications and email into a single interface. It provides tools for lead capture, automated routing, and appointment scheduling. The system includes artificial intelligence agents to assist with customer inquiries and supports team collaboration through a shared inbox. Additional features include tools for sending promotional content, managing renewals, and conducting customer satisfaction surveys.
Website
respond.io
Social
XFacebook
Email ID
*****@respond.io
Key Metrics
Founded Year
2016
Location
Kuala Lumpur, Malaysia
Stage
Series B
Total Funding
$71.3M in 4 rounds
Latest Funding Round
Investors
Ranked
Employee Count
197 as on May 31, 2026
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Respond.io's funding and investors

Respond.io has raised a total funding of $71.3M over 4 rounds. Its first funding round was on Mar 20, 2018. Its latest funding round was a Series B round on Jun 16, 2026 for $*****. 2 investors participated in its latest round. Respond.io has 11 institutional investors.

Here is the list of recent funding rounds of Respond.io:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Jun 16, 2026
9466719
Series B
4586407
4518332
6293536
8243063
Sep 20, 2022
5562263
Series A
6546280
3443727
9805842
Apr 09, 2021
3279901
Seed
8349456
2756302
6625936
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Respond.io's founders and board of directors

Founder? Claim Profile
The founders of Respond.io are Hassan Ahmed, Gerardo Salandra and Iaroslav Kudritskiy. Gerardo Salandra is the CEO of Respond.io.
Here are the details of Respond.io's key team members:

Respond.io's employee count trend

Respond.io has 197 employees as of May 26. Here is Respond.io's employee count trend over the years:
Employee count trend for Respond.io
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Respond.io's Competitors and alternates

Top competitors of Respond.io include Atlassian, Freshworks and monday.com. Here is the list of Top 10 competitors of Respond.io, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Atlassian
Atlassian
2002, Sydney (Australia), Public
Developer of collaboration software and tools for various professional teams
$210M
86/100
2nd
Logo for Freshworks
Freshworks
2010, Chennai (India), Public
Provider of IT service management and customer support solutions
$400M
84/100
3rd
Logo for monday.com
monday.com
2012, Tel Aviv (Israel), Public
Cloud-based platform offering suite solutions for project management
$235M
83/100
4th
Logo for Asana
Asana
2008, San Francisco (United States), Public
Cloud-based platform offering project management software
$453M
79/100
5th
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
79/100
6th
Logo for Clickup
Clickup
2016, Palo Alto (United States), Series C
Developer of a platform providing project management and team collaboration
$535M
78/100
7th
Logo for Coda
Coda
2014, San Francisco (United States), Acquired
Document Collaboration Tool
$240M
76/100
8th
Logo for Zoho
Zoho
1996, Chennai (India), Unfunded
Provider of cloud-based business software suite for diverse operational requirements
-
-
76/100
9th
Logo for Symphony
Symphony
2014, New York City (United States), Series E
Compliance management solutions for financial institutions
$461M
76/100
10th
Logo for Webex
Webex
1995, San Jose (United States), Acquired
Provider of solutions for virtual meetings and training sessions
$25M
74/100
16th
Logo for Respond.io
Respond.io
2016, Kuala Lumpur (Malaysia), Series B
Developer of software for managing customer conversations across messaging channels
$71.3M
70/100
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Respond.io's Investments and acquisitions

Respond.io has made no investments or acquisitions yet.

Reports related to Respond.io

Here is the latest report on Respond.io's sector:

News related to Respond.io

lockFilter this list
Media has covered Respond.io for a total of 3 events in the last 1 year.
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