Respond.io - About the company
Respond.io is a series B company based in Kuala Lumpur (Malaysia), founded in 2016 by Gerardo Salandra, Iaroslav Kudritskiy and Hassan Ahmed. It operates as a Developer of software for managing customer conversations across messaging channels. Respond.io has raised $71.3M in funding from investors like KTB Network, Headline and Camber. The company has 4054 active competitors, including 478 funded and 186 that have exited. Its top competitors include companies like HubSpot, Atlassian and Freshworks.
Company Details
Developer of software for managing customer conversations across messaging channels. This platform unifies communication from various messaging applications and email into a single interface. It provides tools for lead capture, automated routing, and appointment scheduling. The system includes artificial intelligence agents to assist with customer inquiries and supports team collaboration through a shared inbox. Additional features include tools for sending promotional content, managing renewals, and conducting customer satisfaction surveys.
- Website
- respond.io
- Email ID
- *****@respond.io
Key Metrics
Founded Year
2016
Location
Kuala Lumpur, Malaysia
Stage
Series B
Total Funding
$71.3M in 4 rounds
Latest Funding Round
Investors
Ranked
33rd among 4054 active competitors
Employee Count
205 as on Jun 30, 2026
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Respond.io's funding and investors
Respond.io has raised a total funding of $71.3M over 4 rounds. Its first funding round was on Mar 20, 2018. Its latest funding round was a Series B round on Jun 16, 2026 for $*****. 2 investors participated in its latest round. Respond.io has 11 institutional investors.
Here is the list of recent funding rounds of Respond.io:
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Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Jun 16, 2026 | 4192346 | Series B | 9551827 | 2452218 | 6803982 | 2415848 |
Sep 20, 2022 | 5146896 | Series A | 6836584 | 1208425 | 1211431 | |
Apr 09, 2021 | 5485749 | Seed | 6716751 | 9135770 | 4856771 |
View details of Respond.io's funding rounds and investors
Respond.io's founders and board of directors
Founder? Claim ProfileThe founders of Respond.io are Gerardo Salandra, Iaroslav Kudritskiy and Hassan Ahmed. Gerardo Salandra is the CEO of Respond.io.
Here are the details of Respond.io's key team members:
- Gerardo Salandra: Co-Founder & CEO of Respond.io.
- Iaroslav Kudritskiy: Co-Founder & COO of Respond.io.
- Hassan Ahmed: Co-Founder & CTO of Respond.io. Contact Info: 1 email address
View details of Respond.io's Founder profiles and Board Members
Respond.io's employee count trend
Respond.io has 205 employees as of Jun 26. Here is Respond.io's employee count trend over the years:
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Respond.io's Competitors and alternates
Top competitors of Respond.io include HubSpot, Atlassian and Freshworks. Here is the list of Top 10 competitors of Respond.io, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | HubSpot 2005, Cambridge (United States), Public | Provider of a platform offering marketing, sales, and customer service software | $101M | 88/100 | |
2nd | Developer of collaboration software and tools for various professional teams | $210M | 86/100 | ||
3rd | Freshworks 2010, Chennai (India), Public | Provider of IT service management and customer support solutions | $400M | 84/100 | |
4th | monday.com 2012, Tel Aviv (Israel), Public | Cloud-based platform offering suite solutions for project management | $235M | 82/100 | |
5th | Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
6th | Asana 2008, San Francisco (United States), Public | Cloud-based platform offering project management software | $453M | 79/100 | |
7th | Clickup 2016, Palo Alto (United States), Series C | Developer of a platform providing project management and team collaboration | $535M | 78/100 | |
8th | Coda 2014, San Francisco (United States), Acquired | Document Collaboration Tool | $240M | 76/100 | |
9th | Provider of cloud-based business software suite for diverse operational requirements | - | - | 76/100 | |
10th | Webex 1995, San Jose (United States), Acquired | Provider of solutions for virtual meetings and training sessions | $25M | 74/100 | |
33rd | Respond.io 2016, Kuala Lumpur (Malaysia), Series B | Developer of software for managing customer conversations across messaging channels | $71.3M | 70/100 |
Looking for more details on Respond.io's competitors? Click here to see the top ones
Respond.io's Investments and acquisitions
Respond.io has made no investments or acquisitions yet.
Reports related to Respond.io
Here is the latest report on Respond.io's sector:
News related to Respond.io
Media has covered Respond.io for a total of 2 events in the last 1 year.
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Respond.io Raises $62.5M Series B to Scale AI-Powered Customer ConversationsFinancial Post•Jun 16, 2026•Camber, Respond.io, Endeavor, TikTok and 2 others
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Respond.io attains Data Security Excellence with ISO 27001:2022 CertificationCIO News•Sep 05, 2023•Respond.io
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Malaysia’s respond.io scores $7m in Series A and other SE Asia dealsShareandstocks•Sep 20, 2022•Respond.io, Altair Capital, Smart Partnership Capital, Sterling Oak Group and 4 others
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Rocketbots Raises Seed Round for 2018 to Kick Off it’s New SaaS AI Chatbot PlatformRespond.io•Mar 20, 2018•Respond.io
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