CommBox - About the company
CommBox is a series B company based in Ramat Hasharon (Israel), founded in 2013 by Yaniv Hakim and Eli Israelov. It operates as a Provider of omnichannel customer engagement software featuring autonomous AI agents. CommBox has raised $15M in funding from PSG. The company has 2256 active competitors, including 177 funded and 92 that have exited. Its top competitors include companies like Capillary Technologies, Appian and Braze.
Company Details
Provider of omnichannel customer engagement software featuring autonomous AI agents. This platform integrates generative AI with existing business systems to automate customer service, sales, and marketing workflows across voice and digital messaging channels. It provides a unified workspace for human agents to manage interactions while utilizing AI for task resolution, lead qualification, and data-driven analytics. The technology supports automated scheduling, payment processing, and order tracking without requiring a replacement of core infrastructure. By maintaining conversation context across multiple channels, the system enables consistent communication and operational efficiency for enterprises.
- Website
- commbox.io
- Email ID
- *****@commbox.io
- Phone Number
- +972 **********
Key Metrics
Founded Year
2013
Location
Ramat Hasharon, Israel
Stage
Series B
Total Funding
$15M in 2 rounds
Latest Funding Round
Investors
Ranked
64th among 2256 active competitors
Employee Count
117 as on Sep 30, 2026
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CommBox's funding and investors
CommBox has raised a total funding of $15M over 2 rounds. Its first funding round was on Oct 28, 2021. Its latest funding round was a Series B round on Nov 18, 2024 for $*****. 1 investor participated in its latest round. CommBox has 1 institutional investor.
Here is the list of recent funding rounds of CommBox:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Nov 18, 2024 | 9408307 | Series B | 6722307 | 1829079 | 2814147 | 6747878 |
Oct 28, 2021 | 1210819 | Series A | 4904694 | 1040462 | 4983063 |
View details of CommBox's funding rounds and investors
CommBox's founders and board of directors
Founder? Claim ProfileThe founders of CommBox are Yaniv Hakim and Eli Israelov.
Here are the details of CommBox's key team members:
- Yaniv Hakim: Co-Founder & Co-CEO of CommBox and founder of 1 other company. Contact Info: 1 email address
- Eli Israelov: Co-Founder & Co-CEO of CommBox and founder of 1 other company. Contact Info: 1 email address
View details of CommBox's Founder profiles and Board Members
CommBox's employee count trend
CommBox has 117 employees as of Sep 26. Here is CommBox's employee count trend over the years:
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CommBox's Competitors and alternates
Top competitors of CommBox include Capillary Technologies, Appian and Braze. Here is the list of Top 10 competitors of CommBox, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Capillary Technologies 2008, Bengaluru (India), Public | AI powered loyalty management software for enterprises | $144M | 82/100 | |
2nd | Appian 1999, Reston (United States), Public | Cloud based low code application development and automation platform | $47.5M | 76/100 | |
3rd | Braze 2011, New York City (United States), Public | Provider of a platform for cross-channel customer engagement and messaging | $175M | 76/100 | |
4th | Blueshift 2014, San Francisco (United States), Acquired | AI-enabled marketing automation platform | $57.6M | 73/100 | |
5th | Netcore Cloud 1998, Mumbai (India), Early Stage | Provider of an AI-powered platform for customer engagement and marketing | $4.89M | 73/100 | |
6th | Leanplum 2012, San Francisco (United States), Acquired | Mobile A/B testing, personalization & analytics platform | $172M | 72/100 | |
7th | Marketo 2006, San Jose (United States), Acquired | Provider of marketing automation platform for businesses | $98.4M | 71/100 | |
8th | Sierra 2023, San Francisco (United States), Series E | A conversational AI platform that helps businesses to build customer experiences | $1.58B | 71/100 | |
9th | Hyro 2014, New York City (United States), Series C | Provider of an AI-based conversational platform | $115M | 70/100 | |
10th | EliseAI 2017, New York City (United States), Series F | Offering conversational AI platforms | $742M | 69/100 | |
64th | Provider of omnichannel customer engagement software featuring autonomous AI agents | $15M | 51/100 |
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CommBox's Investments and acquisitions
CommBox has made no investments or acquisitions yet.
Reports related to CommBox
Here is the latest report on CommBox's sector:
News related to CommBox
Media has covered CommBox for 1 event in last 1 year, It was about partnerships.
•
Premier CX partners with CommBox to launch JourneyHub™ – An AI-Powered WhatsApp-Led Recruitment Communication SolutionBusiness Wire•Nov 13, 2025•Premiercx, CommBox
•
CommBox Declares the End of Traditional Websites with CommSite LaunchBusiness Wire•Jul 01, 2025•CommBox
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CommBox Declares the End of Traditional Websites with the Launch of CommSiteBusiness Wire•Jul 01, 2025•CommBox
•
CommBox Launches AI-Powered Enterprise Platform for Omnichannel Customer ExperienceCAESARS INTERACTIVE ENTERTAINMENT (UK) LIMITED•Nov 19, 2024•CommBox, PSG
•
CommBox closes $15M round to expand secure AI customer service platformCTech•Nov 18, 2024•CommBox, PSG
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CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service EcosystemsBusiness Wire•May 14, 2024•CommBox
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CommBox Launches Era AI to Automate Customer Service and Cut CX Costs by 40 percentAiThority•Dec 11, 2023•CommBox
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CommBox launches Era AI to enable customer service to be intelligently automated and CX costs to be cut by 40%Business Wire•Dec 06, 2023•CommBox
•
CommBox accelerates the autonomous customer experience revolution with the integration of generative AI from ChatGPTDirectors Club•May 02, 2023•CommBox
•
CommBox and Voicenter Collaborate to Provide Call Centres with Exceptional Customer Communication SolutionsDirectors Club•Mar 02, 2022•CommBox, Voicenter
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