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Five9 - About the company

Five9 is an acquired company based in San Ramon (United States), founded in 2001. It operates as a Provider of cloud contact center software with AI and automation. Five9 has raised $84.1M in funding from investors like Adams Street Partners, Mosaic Capital Partners and HWVP, with last known valuation of $*****. The company has 2484 active competitors, including 206 funded and 204 that have exited. Its top competitors include companies like RingCentral, Freshworks and Sinch.

Company Details

Provider of cloud contact center software with AI and automation. The software includes features such as intelligent virtual agents, workforce engagement, and reporting and analytics. It offers solutions for various industries, including healthcare, financial services, and retail. The platform provides tools for customer engagement across multiple channels.
Social
XFacebook
Email ID
*****@five9.com
Phone Number
+1 **********
Registered Address
San Ramon, California
Key Metrics
Founded Year
2001
Location
San Ramon, United States
Stage
Acquired
Total Funding
$84.1M in 8 rounds
Latest Funding Round
Last Known Valuation
$***** as on May 20, 2025
Ranked
Annual Revenue
$1B+ as on Dec 31, 2025
Employee Count
3,131 as on Aug 31, 2026
Investment & Acquisitions
Similar Companies
Exit Details
Acquired by Zoom (Jul 18, 2021)

Five9's acquisition details

Five9 got acquired by Zoom on Jul 18, 2021 at an acquisition amount of $*****.
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Five9's funding and investors

Five9 has raised a total funding of $84.1M over 8 rounds. Its first funding round was on Apr 28, 2004. Five9 has 10 institutional investors.

Here is the list of recent funding rounds of Five9:lockFilter this list
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
May 22, 2020
9996639
Post IPO
2539371
5373213
5485677
8144616
May 04, 2018
9412748
Post IPO
4233584
8968540
3777891
7205856
May 29, 2013
3832247
Series D
3752173
5618129
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Five9's founders and board of directors

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Five9's employee count trend

Five9 has 3,131 employees as of Aug 26. Here is Five9's employee count trend over the years:
Employee count trend for Five9
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Five9's Competitors and alternates

Top competitors of Five9 include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Five9, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for RingCentral
RingCentral
1999, Belmont (United States), Acquired
Cloud based platform offering unified communication solutions
$44M
86/100
2nd
Logo for Freshworks
Freshworks
2010, Chennai (India), Public
Provider of IT service management and customer support solutions
$400M
84/100
3rd
Logo for Sinch
Sinch
2008, Stockholm (Sweden), Public
Provider of customer communications management platform
$12M
80/100
4th
Logo for Genesys
Genesys
1990, Menlo Park (United States), Acquired
Provider of cloud-based platform for customer experience and workforce engagement
$2.98B
80/100
5th
Logo for Zendesk
Zendesk
2007, San Francisco (United States), Acquired
Cloud based customer service and engagement platform for businesses
$89.1M
79/100
6th
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
79/100
7th
Logo for Twilio
Twilio
2008, San Francisco (United States), Public
Cloud based omnichannel communication and customer engagement platform
$240M
78/100
8th
Logo for Aircall
Aircall
2014, New York (United States), Series D
Provider of cloud-based platform for business communication and customer engagement
$226M
78/100
9th
Logo for Exotel
Exotel
2011, Bengaluru (India), Series D
Provider of cloud-based communication platform offering AI-powered customer engagement solutions
$97.7M
77/100
10th
Logo for Intercom
Intercom
2011, San Francisco (United States), Series D
Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions
$242M
76/100
12th
Logo for Five9
Five9
2001, San Ramon (United States), Acquired
Provider of cloud contact center software with AI and automation
$84.1M
75/100
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Five9's Investments and acquisitions

Five9 has made 1 investments in companies including Cresta. Five9 has also acquired 8 companies including Acqueon and Aceyus.
Here is the list of investments & acquisitions:lockFilter this list
Date of Investment/Acquisition
Type
Company Name
Founded Year
Location
Aug 08, 2024
Acquisition
2007
Dallas (United States)
Aug 07, 2023
Acquisition
2002
Charlotte (United States)
Oct 25, 2022
Acquisition
2007
Dallas (United States)
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Reports related to Five9

Here is the latest report on Five9's sector:

News related to Five9

lockFilter this list
Media has covered Five9 for a total of 47 events in the last 1 year, 20 of them have been about company updates and 8 about partnerships.
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FAQs about Five9

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