When was Five9 founded?

Five9 was founded in 2001 and raised its 1st funding round 3 years after it was founded.

Where is Five9 located?

Five9 is headquartered in San Ramon, United States. It is registered at San Ramon, California.

Who is the current CEO of Five9?

Rowan Trollope of Five9. They are also angel investors in 3 startups.

How many employees does Five9 have?

As of Jun 30, 2026, the latest employee count at Five9 is 3071.

Is Five9 a funded company?

Five9 is a funded company, having raised a total of $84.1M across 8 funding rounds to date. The company's 1st funding round was a $***** Series A round, raised on Apr 28, 2004.

When was the latest funding round of Five9?

Five9's latest funding was a $***** Post IPO round on May 22, 2020, with participation from 0 investor.

What is the annual revenue of Five9?

Annual revenue of Five9 is more than $1B as on Dec 31, 2025

Where does Five9 rank among its competitors?

Five9 ranks 13th amongst 2136 active competitors, of which 203 are funded. It stands 9th in terms of total funding among its competitors. The most recent competitor to raise funding was Intercom, which secured $250M in Mar, 2026.

Who are the top competitors of Five9?

Five9's top competitors include Zendesk, Freshworks and RingCentral. Among them, Intercom secured the most recent funding round in March, 2026.

Five9 - 2026 Company Profile, Team, Funding, Competitors & Financials

Q: Is Five9 an acquired company?

Five9 got acquired by Zoom on Jul 18, 2021.

Company Details

Provider of cloud contact center software with AI and automation. The software includes features such as intelligent virtual agents, workforce engagement, and reporting and analytics. It offers solutions for various industries, including healthcare, financial services, and retail. The platform provides tools for customer engagement across multiple channels.

Website: www.five9.com/
Social
Email ID: *****@five9.com
Phone Number: +1 **********
Registered Address: San Ramon, California

Key Metrics

Founded Year

2001

Location

San Ramon, United States

Stage

Acquired

Total Funding

$84.1M in 8 rounds

Latest Funding Round

Post IPO, May 22, 2020, $*****

Investors

Adams Street Partners & 9 more

Ranked

13^th among 2136 active competitors

Annual Revenue

$1B+ as on Dec 31, 2025

Employee Count

3,071 as on Jun 30, 2026

Investment & Acquisitions

Acqueon & 8 more

Similar Companies

Zendesk & 1899 more

Exit Details

Acquired by Zoom (Jul 18, 2021)

View Five9's full profile

Five9 is associated with 6 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
FIVE9 INC CIN: 943394123 , United States, Active	Dec 31, 1999	-	1501 (As on Dec 31, 2024)	-
Five9, Inc. CIN: 0018y000009DbsCAAS , United States, Active	Jun 02, 2023	-	-	-
CC Telemarketing,s.r.o. CIN: 28452984 , Czech Republic, Active	Sep 03, 2008	-	-
Cloud Plus Services, s.r.o. CIN: 06477453 , Czech Republic, Active	Sep 27, 2017	-	-
Five9, Inc. CIN: 1288847 , United States, Active	Mar 12, 2001	$1B+ (As on Dec 31, 2025)	-	-
FIVE9 INC CIN: 926638041 , Norway, Active	Nov 12, 2020	-	-

Five9 got acquired by Zoom on Jul 18, 2021 at an acquisition amount of $*****.

Click here to take a look at Five9's acquisition in detail

Five9 has raised a total funding of $84.1M over 8 rounds. Its first funding round was on Apr 28, 2004. Five9 has 10 institutional investors.

Here is the list of recent funding rounds of Five9:

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Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
May 22, 2020	5161459	Post IPO	2570571	1553645	9383219	8449305
May 04, 2018	8291528	Post IPO	6331527	8735509	6798688	5601934
May 29, 2013	1999138	Series D	8728970	6347755	Sapphire Ventures	Adams Street Partners & 3 more

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View details of Five9's funding rounds and investors

The founders of Five9 is Gus Laredo.

Here are the details of Five9's key team members:

Gus Laredo: Co-Founder, VP| COO | Board Member of Five9 and founder of 1 other company.
John Sung Kim: ex-CEO of Five9.
Contact Info: 1 email address
Rowan Trollope: CEO of Five9. They are also an angel investor in 3 startups.

View details of Five9's Founder profiles and Board Members

Five9's employee count trend

Five9 has 3,071 employees as of Jun 26. Here is Five9's employee count trend over the years:

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Top competitors of Five9 include Zendesk, Freshworks and RingCentral. Here is the list of Top 10 competitors of Five9, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Redpoint Ventures, Veyo Partners & 21 others	84/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 8 others	84/100
3rd	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Cisco Investments & 59 others	82/100
4th	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	SoftBank Group, EDBI & 8 others	81/100
5th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Bessemer Venture Partners, Index Ventures ... & 41 others	80/100
6th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$2.98B	Hellman & Friedman, ServiceNow & 18 others	79/100
7th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	Google Ventures, ICONIQ Growth & 43 others	79/100
8th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	Fidelity Investments, Founders Fund & 40 others	78/100
9th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
10th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 64 others	77/100
13th	Five9 2001, San Ramon (United States), Acquired	Provider of cloud contact center software with AI and automation	$84.1M	Adams Street Partners, Herald Investment Management ... & 8 others	75/100

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Five9 has made 1 investments in companies including Cresta. Five9 has also acquired 8 companies including Acqueon and Aceyus.

Here is the list of investments & acquisitions:

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Date of Investment/Acquisition	Type	Company Name	Founded Year	Location
Aug 08, 2024	Acquisition	Acqueon	2007	Dallas (United States)
Aug 07, 2023	Acquisition	Aceyus	2002	Charlotte (United States)
Oct 25, 2022	Acquisition	Acqueon	2007	Dallas (United States)