Konecta - About the company
Konecta is a funded company based in Madrid (Spain), founded in 1999. It operates as an AI powered customer experience management platform. Konecta has raised an undisclosed amount in funding. The company has 926 active competitors, including 106 funded and 72 that have exited. Its top competitors include companies like Zendesk, Genesys and Fullstory.
Company Details
AI powered customer experience management platform. It leverages AI to streamline and manage the customer experiences. The platform uses data, analytics, and personalization to convert sales into revenue. It includes a lead generation solution to generate leads through digital channels. The ad campaign management tool helps to plan, execute, and monitor campaigns. It caters its solution to industries such as finance, healthcare, retail, and more.
- Website
- konecta.com
- Phone Number
- +547 **********
Key Metrics
Founded Year
1999
Location
Madrid, Spain
Stage
Funding Raised
Latest Funding Round
Investors
Ranked
84th among 926 active competitors
Employee Count
55,968 as on May 31, 2026
Investment & Acquisitions
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Konecta's funding and investors
Konecta has raised funding over 1 round. Its latest funding round was a Conventional Debt round on May 29, 2025 for $*****. 1 investor participated in its latest round. Konecta has 1 institutional investor.
Here is the list of recent funding rounds of Konecta:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
May 29, 2025 | 5031590 | Conventional Debt | 9029642 | 2181219 | 1773163 | 6851665 |
View details of Konecta's funding rounds and investors
Konecta's founders and board of directors
Founder? Claim ProfileKonecta's employee count trend
Konecta has 55,968 employees as of May 26. Here is Konecta's employee count trend over the years:
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Konecta's Competitors and alternates
Top competitors of Konecta include Zendesk, Genesys and Fullstory. Here is the list of Top 10 competitors of Konecta, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Zendesk 2007, San Francisco (United States), Acquired | Cloud based customer service and engagement platform for businesses | $89.1M | 86/100 | |
2nd | Genesys 1990, Menlo Park (United States), Acquired | Provider of cloud-based platform for customer experience and workforce engagement | $2.98B | 80/100 | |
3rd | Fullstory 2014, Atlanta (United States), Series D | Provider of behavioral data analytics platform with AI-driven insights and automations | $196M | 71/100 | |
4th | ActiveCampaign 2003, Chicago (United States), Series C | Platform offering sales, CRM and email marketing automation software | $363M | 71/100 | |
5th | Sprinklr 2009, New York City (United States), Public | Cloud based customer experience management software | $578M | 69/100 | |
6th | ASAPP 2014, New York City (United States), Series C | Provider of an AI-native platform for contact center customer experience | $400M | 69/100 | |
7th | InMoment 2002, Salt Lake City (United States), Acquired | Cloud and AI based customer experience CX optimization platform | $20M | 68/100 | |
8th | Market Force 1997, Louisville (United States), Acquired | Technology for collecting, integrating and visualizing data | $41.3M | 68/100 | |
9th | Zapier 2011, San Francisco (United States), Seed | Provider of a platform for automating workflows and integrating applications | $2.68M | 68/100 | |
10th | SMG 1991, Kansas City (United States), Acquired | Provider of customer and employee experiences management solutions | - | 67/100 | |
84th | AI powered customer experience management platform | - | 43/100 |
Looking for more details on Konecta's competitors? Click here to see the top ones
Konecta's Investments and acquisitions
Konecta has acquired 2 companies including Sales Performance and SPEAK33. Konecta has not made any investments as of now.News related to Konecta
Media has covered Konecta for a total of 6 events in the last 1 year, 2 of them have been about company updates and 2 about partnerships.
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NiCE and Konecta Partner to Scale AI-First Customer Experience Through Agentic AutomationDirectors Club•May 13, 2026•Konecta, NICE
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Kraken Selects Konecta to Join Their Newly Launched BPO Partner ProgramBusiness Wire•Nov 27, 2025•Konecta, Kraken
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Konecta and CrewAI partner to transform CX operations with agentic AIEuropa Press•Nov 04, 2025•Konecta, CrewAI
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Konecta Recognized as CX Management Services Leader in EMEA for Sixth Consecutive YearEuropa Press•Oct 02, 2025•Konecta
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Konecta accelerates sustainable transformation and AI leadership with ESG milestonesEuropa Press•Sep 17, 2025•Konecta
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Konecta Acquires Speak33 and Sales Performance to Boost AI-Driven MarketingEconomy Bolivia•Apr 30, 2025•Konecta, SPEAK33
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Konecta raises 150 million from JPMorgan and ICG to grow in AIExpansion•Feb 14, 2025•Konecta, J P Morgan, ICG
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