When was Zendesk founded?

Zendesk was founded in 2007 and raised its 1st funding round 1 year after it was founded.

Where is Zendesk located?

Zendesk is headquartered in San Francisco, United States. It is registered at 40 RUSHWORTH STREET,LONDON,ENGLAND,SE1 0RB.

How many employees does Zendesk have?

As of Jul 31, 2026, the latest employee count at Zendesk is 7613.

Is Zendesk a funded company?

Zendesk is a funded company, having raised a total of $89.1M across 11 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Jun 20, 2008.

How much is Zendesk worth?

The last known valuation of Zendesk was $***** as of Feb 28, 2022.

When was the latest funding round of Zendesk?

Zendesk's latest funding was a $***** Post IPO round on Jun 12, 2020, with participation from 0 investor.

What is the annual revenue of Zendesk?

Annual revenue of Zendesk is more than $1B as on Dec 31, 2021

Where does Zendesk rank among its competitors?

Zendesk ranks 5th amongst 2701 active competitors, of which 234 are funded. It stands 8th in terms of total funding among its competitors. The most recent competitor to raise funding was Genesys, which secured $25M in Aug, 2026.

Who are the top competitors of Zendesk?

Zendesk's top competitors include RingCentral, Freshworks and Sinch. Among them, Genesys secured the most recent funding round in August, 2026.

Zendesk - 2026 Company Profile, Team, Funding, Competitors & Financials

Company Details

Cloud based customer service and engagement platform for businesses. The platform integrates with the helpdesk backend systems and streamlines customer support with ticket views, triggers, and automation using products such as help center, insight, and analytics. It provides self-service solutions by leveraging a knowledge base and community forums.

Website: www.zendesk.com/
Social
Email ID: *****@zendesk.com
Phone Number: +1 **********
Registered Address: 40 RUSHWORTH STREET,LONDON,ENGLAND,SE1 0RB

Key Metrics

Founded Year

2007

Location

San Francisco, United States

Stage

Acquired

Total Funding

$89.1M in 11 rounds

Latest Funding Round

Post IPO, Jun 12, 2020, $*****

Last Known Valuation

$***** as on Feb 28, 2022

Investors

Redpoint Ventures & 21 more

Ranked

5^th among 2701 active competitors

Annual Revenue

$1B+ as on Dec 31, 2021

Employee Count

7,613 as on Jul 31, 2026

Investment & Acquisitions

Hello Rep AI & 21 more

Similar Companies

RingCentral & 2499 more

Exit Details

Acquired by Permira (Jun 24, 2022)

View Zendesk's full profile

Zendesk is associated with 6 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
ZEN HOLDING ApS CIN: 29978972 , Denmark, Deadpooled	Oct 30, 2006	-	-
ZENDESK, INC. CIN: 1463172 , United States, Active	Mar 02, 2009	$1B+ (As on Dec 31, 2021)	-	-
ZENDESK UK LIMITED CIN: 7622459 , United Kingdom, Active	May 04, 2011	-	212 (As on Dec 31, 2022)
FENSA LIMITED CIN: 3058561 , United Kingdom, Active	May 18, 1995	£1M - £10M (As on Dec 31, 2025)	23 (As on Dec 31, 2024)
ZENDESK SINGAPORE PTE. LTD. CIN: 201009107C , Singapore, Active	Apr 28, 2010	-	-
ZENDESK TECHNOLOGIES PRIVATE LIMITED CIN: U72200KA2016FTC093304 , India, Active	May 16, 2016	₹50 - ₹100 Cr (As on Mar 31, 2025)	135 (As on Jun 01, 2025)

Zendesk got acquired by Permira and Hellman & Friedman on Jun 24, 2022 at an acquisition amount of $*****.

Click here to take a look at Zendesk's acquisition in detail

Zendesk has raised a total funding of $89.1M over 11 rounds. Its first funding round was on Jun 20, 2008. Zendesk has 22 institutional investors.

Here is the list of recent funding rounds of Zendesk:

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Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jun 12, 2020	3769282	Post IPO	9845864	5401082	8142308	8327898
Mar 11, 2020	9313074	Post IPO	8210897	1534471	7426587	Northmill
Sep 18, 2019	8967109	Grant (prize money)	3375694	6153797	6413447	Singapore Economic Development Board

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View details of Zendesk's funding rounds and investors

The founders of Zendesk are Alexander Aghassipour, Morten Primdahl and Mikkel Svane. Tom E is the CEO of Zendesk.

Here are the details of Zendesk's key team members:

Alexander Aghassipour: Former Co-Founder of Zendesk and founder of 2 other companies, Zendesk and Farview Equity Partners. They are also an angel investor in 9 startups.
Morten Primdahl: Former Co-Founder of Zendesk and founder of 2 other companies, Zendesk and Farview Equity Partners. They are also an angel investor in 4 startups.
Contact Info: 1 email address
Mikkel Svane: Former Founder of Zendesk and founder of 2 other companies, Zendesk and Farview Equity Partners. They are also an angel investor in 1 startup.

View details of Zendesk's Founder profiles and Board Members

Zendesk's employee count trend

Zendesk has 7,613 employees as of Jul 26. Here is Zendesk's employee count trend over the years:

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Top competitors of Zendesk include RingCentral, Freshworks and Sinch. Here is the list of Top 10 competitors of Zendesk, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	RingCentral 1999, Belmont (United States), Acquired	Cloud based platform offering unified communication solutions	$44M	IVP, Sequoia Capital & 59 others	86/100
2nd	Freshworks 2010, Chennai (India), Public	Provider of IT service management and customer support solutions	$400M	Accel, Tiger Global Management & 9 others	84/100
3rd	Sinch 2008, Stockholm (Sweden), Public	Provider of customer communications management platform	$12M	Index Ventures, SoftBank Group & 8 others	80/100
4th	Genesys 1990, Menlo Park (United States), Acquired	Provider of cloud-based platform for customer experience and workforce engagement	$3B	Hellman & Friedman, Salesforce Ventures & 18 others	80/100
5th	Zendesk 2007, San Francisco (United States), Acquired	Cloud based customer service and engagement platform for businesses	$89.1M	Benchmark, Goldman Sachs & 20 others	79/100
6th	Dialpad 2011, San Ramon (United States), Series F	Provider of AI-powered contact center and unified communications platform solutions	$476M	ICONIQ Growth, Amasia & 44 others	79/100
7th	Twilio 2008, San Francisco (United States), Public	Cloud based omnichannel communication and customer engagement platform	$240M	T. Rowe Price, Fidelity Investments & 40 others	78/100
8th	Aircall 2014, New York (United States), Series D	Provider of cloud-based platform for business communication and customer engagement	$226M	Balderton Capital, EFounders & 34 others	78/100
9th	Exotel 2011, Bengaluru (India), Series D	Provider of cloud-based communication platform offering AI-powered customer engagement solutions	$97.7M	A91 Partners, Steadview & 65 others	77/100
10th	Intercom 2011, San Francisco (United States), Series D	Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions	$242M	Index Ventures, Bessemer Venture Partners ... & 41 others	76/100

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Zendesk has made 9 investments in companies including Hello Rep AI and Poly. Zendesk has also acquired 13 companies including Forethought AI and Unleash.

Here is the list of investments & acquisitions:

Filter this list

Date of Investment/Acquisition	Type	Company Name	Founded Year	Location
May 28, 2026	Investments	Hello Rep AI	2019	Tel Aviv (Israel)
Mar 11, 2026	Acquisition	Forethought AI	2017	San Francisco (United States)
Dec 19, 2025	Acquisition	Unleash	2019	New York (United States)