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Masiv - About the company

Masiv is an acquired company based in Bogota (Colombia), founded in 2003 by Rainer Viertel. It operates as a Provider of customer communication and engagement platform. The company has 297 active competitors, including 44 funded and 31 that have exited. Its top competitors include companies like Sinch, Dialpad and Intercom.

Company Details

Provider of customer communication and engagement platform. The platform offers centralized dashboard that helps businesses in engaging customers across multiple communication channels for improving customer experiences. It works by automating the communication campaigns, analyzes the behaviors of customers, and measures campaigns and customer satisfaction. Some of the communication channels it leverage include SMS, email, voice, etc.
Website
masiv.com
Email ID
*****@masivian.com
Phone Number
+57 **********
Key Metrics
Founded Year
2003
Location
Bogota, Colombia
Stage
Acquired
Ranked
Employee Count
220 as on Sep 30, 2026
Similar Companies
Exit Details
Acquired by Route Mobile (Oct 09, 2021)

Masiv's acquisition details

Masiv got acquired by Route Mobile on Oct 09, 2021 at an acquisition amount of $*****.
Click here to take a look at Masiv's acquisition in detail
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Masiv's funding and investors

Masiv has not raised any funding rounds yet.

Masiv's founders and board of directors

Founder? Claim Profile
The founders of Masiv is Rainer Viertel.
Here are the details of Masiv's key team members:

Masiv's employee count trend

Masiv has 220 employees as of Sep 26. Here is Masiv's employee count trend over the years:
Employee count trend for Masiv
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Masiv's Competitors and alternates

Top competitors of Masiv include Sinch, Dialpad and Intercom. Here is the list of Top 10 competitors of Masiv, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Sinch
Sinch
2008, Stockholm (Sweden), Public
Provider of customer communications management platform
$12M
80/100
2nd
Logo for Dialpad
Dialpad
2011, San Ramon (United States), Series F
Provider of AI-powered contact center and unified communications platform solutions
$476M
78/100
3rd
Logo for Intercom
Intercom
2011, San Francisco (United States), Series D
Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions
$242M
76/100
4th
Logo for Zenvia
Zenvia
2003, Sao Paulo (Brazil), Public
Provider of a platform for automating customer communication and experiences
$54M
71/100
5th
Logo for Zipwhip
Zipwhip
2007, Seattle (United States), Acquired
Two way text messaging from mobiles, landlines and toll free numbers
$91.1M
65/100
6th
Logo for Knowlarity
Knowlarity
2009, Singapore (Singapore), Acquired
Cloud based telephony solution provider for SMEs
$49.9M
64/100
7th
Logo for Unifonic
Unifonic
2006, Riyadh (Saudi Arabia), Series B
Omnichannel customer engagement platform
$146M
63/100
8th
Logo for Eltropy
Eltropy
2014, Milpitas (United States), Series A
Platform offering reputation management software
$25M
61/100
9th
Logo for Messagepoint
Messagepoint
1998, Toronto (Canada), Early Stage
Developer of software for managing and optimizing customer communications across channels
$17M
60/100
10th
Logo for Infobip
Infobip
2006, London (United Kingdom), Series A
Provider of cloud communication services and agentic artificial intelligence tools
$414M
60/100
43rd
Logo for Masiv
Masiv
2003, Bogota (Colombia), Acquired
Provider of customer communication and engagement platform
-
-
50/100
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Masiv's Investments and acquisitions

Masiv has made no investments or acquisitions yet.

Reports related to Masiv

Here is the latest report on Masiv's sector:

News related to Masiv

Media has covered Masiv for a total of 2 events in the last 1 year, 1 of them has been about company updates and 1 about people movement.
•
Marko Erkic appointed as CEO of MasivMobility India•Sep 03, 2026•Masiv
•
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FAQs about Masiv

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