Unifonic - About the company
Unifonic is a series B company based in Riyadh (Saudi Arabia), founded in 2006 by Ahmed Hamdan. It operates as an Omnichannel customer engagement platform. Unifonic has raised $146M in funding from investors like Sanabil, SoftBank Vision Fund and STV. The company has 300 active competitors, including 44 funded and 31 that have exited. Its top competitors include companies like Sinch, Dialpad and Intercom.
Company Details
Omnichannel customer engagement platform. Products include SMS for two way SMS campaigns, tracking, and reporting, voice for broadcasting voice calls, TTS engine with routing and tracking capabilities, mobile number validation with network and roaming detection, two factor authentication for websites and apps to verify phone numbers. Pricing is module based and per SMS call. Notable clients include Ikea, Aramex, Arabia Insurance, and Careem.
- Website
- www.unifonic.com/en/
- Social
- Phone Number
- +966 **********
Key Metrics
Founded Year
2006
Location
Riyadh, Saudi Arabia
Stage
Series B
Total Funding
$146M in 2 rounds
Latest Funding Round
Ranked
6th among 300 active competitors
Employee Count
553 as on Sep 30, 2026
Investment & Acquisitions
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Unifonic's funding and investors
Unifonic has raised a total funding of $146M over 2 rounds. Its first funding round was on Oct 17, 2018. Its latest funding round was a Series B round on Sep 15, 2021 for $*****. 2 investors participated in its latest round. Unifonic has 7 institutional investors.
Here is the list of recent funding rounds of Unifonic:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Sep 15, 2021 | 6715819 | Series B | 5636735 | 3312982 | 9976332 | 6607436 |
Oct 17, 2018 | 4752631 | Series A | 5298627 | 1648923 |
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Unifonic's founders and board of directors
Founder? Claim ProfileThe founders of Unifonic is Ahmed Hamdan. Ahmed Hamdan is the CEO of Unifonic.
Here are the details of Unifonic's key team members:
- Ahmed Hamdan: Co-Founder & CEO of Unifonic. Contact Info: 1 email address
View details of Unifonic's Founder profiles and Board Members
Unifonic's employee count trend
Unifonic has 553 employees as of Sep 26. Here is Unifonic's employee count trend over the years:
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Unifonic's Competitors and alternates
Top competitors of Unifonic include Sinch, Dialpad and Intercom. Here is the list of Top 10 competitors of Unifonic, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Provider of customer communications management platform | $12M | 81/100 | ||
2nd |  Dialpad 2011, San Ramon (United States), Series F | Provider of AI-powered contact center and unified communications platform solutions | $476M | 79/100 | |
3rd |  Intercom 2011, San Francisco (United States), Series D | Provider of a customer service and support platform offering AI-powered solutions for managing customer interactions | $242M | 76/100 | |
4th | Provider of a platform for automating customer communication and experiences | $54M | 71/100 | ||
5th | Zipwhip 2007, Seattle (United States), Acquired | Two way text messaging from mobiles, landlines and toll free numbers | $91.1M | 66/100 | |
6th | Unifonic 2006, Riyadh (Saudi Arabia), Series B | Omnichannel customer engagement platform | $146M | 65/100 | |
7th |  Knowlarity 2009, Singapore (Singapore), Acquired | Cloud based telephony solution provider for SMEs | $49.9M | 64/100 | |
8th |  Infobip 2006, London (United Kingdom), Series A | Provider of cloud communication services and agentic artificial intelligence tools | $414M | 63/100 | |
9th | Eltropy 2014, Milpitas (United States), Series A | Platform offering reputation management software | $25M | 61/100 | |
10th | Provider of a customer communication management system for enterprises | $7.9M | 60/100 |
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Unifonic's Investments and acquisitions
Unifonic has made 2 investments in companies including Sadq Sa and Slide. Unifonic has also acquired 2 companies including Segmentify and Sestek.Here is the list of investments & acquisitions:
Date of Investment/Acquisition | Type | Company Name | Founded Year | Location |
|---|---|---|---|---|
Jun 10, 2026 | Acquisition | 2015 | Istanbul (Turkey) | |
Apr 16, 2025 | Investments | Riyadh (Saudi Arabia) | ||
Nov 03, 2022 | Investments | 2020 | Riyadh (Saudi Arabia) |
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Here is the latest report on Unifonic's sector:
News related to Unifonic
Filter this listMedia has covered Unifonic for a total of 3 events in the last 1 year, 1 of them has been about company updates.
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Unifonic unveils new brand identity as AI-native CX platformJul 09, 2026•Unifonic
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Unifonic Obtains ISO 42001 Certification for Responsible AI GovernanceThe Fintech Times•Oct 25, 2025•Unifonic
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Sadq, Saudi Digital Signature Platform, Secures $1.5M Pre-Series A FundingIncubees•Apr 26, 2025•Sadq Sa, Unifonic, UnifonicX
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Saudi Digital Signature Platform Sadq Secures $1.46 Million in FundingZawya•Apr 16, 2025•Sadq Sa, Wamda, Unifonic
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A 360-Degree Approach to Customer Experience Now Possible Through Lucidya and Unifonic’s Strategic PartnershipGlobeNewswire•Feb 10, 2025•Lucidya, Unifonic
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KSA Cloud-Based Communication Specialist Unifonic Raises $125 MillionStartup Scene•Jun 23, 2024•Unifonic, SoftBank Group
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Unifonic unveils state-of-the-art AI at Seamless Saudi Arabia, elevating customer experiences to new heightsZawya•Sep 04, 2023•Unifonic
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Unifonic partners with inspireU from stc to empower the startup ecosystem in Saudi ArabiaZawya•Apr 11, 2023•Unifonic, Saudi Telecom, InspireU®
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Unifonic expands presence with office in PakistanMar 27, 2023•Unifonic
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