Riptide - About the company
Riptide is a seed company based in San Francisco (United States), founded in 2016 by Doug Marinaro and Jonny Marchbank. It operates as a Developer of an AI customer advocate platform for customer service. Riptide has raised $470K in funding. The company has 520 active competitors, including 80 funded and 69 that have exited. Its top competitors include companies like Capillary Technologies, ServiceTitan and Braze.
Company Details
Developer of an AI customer advocate platform for customer service. The platform facilitates communication across teams, systems, and partners to resolve customer issues. It offers features such as multi-channel support, real-time status synchronization, and intelligent escalation protocols. The AI is designed to understand customer intent, map roles, and adapt to changing circumstances. It aims to improve customer satisfaction and streamline service operations.
- Website
- www.riptidehq.com/
- Email ID
- *****@riptidehq.com
- Phone Number
- +1 **********
Key Metrics
Founded Year
2016
Location
San Francisco, United States
Stage
Seed
Total Funding
$470K in 3 rounds
Latest Funding Round
Investors
Ranked
80th among 520 active competitors
Employee Count
17 as on May 31, 2026
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Riptide's funding and investors
Riptide has raised a total funding of $470K over 3 rounds. Its first funding round was on Dec 14, 2016. Riptide has 4 institutional investors.
Here is the list of recent funding rounds of Riptide:
Date of Funding | Funding Amount | Round Name | Post-Money Valuation | Revenue Multiple | Lead Investors | Other Investors |
|---|---|---|---|---|---|---|
Mar 01, 2021 | 4705366 | Seed | 4193475 | 1305915 | 8641186 | 1803500 |
2017 | 3776 | Seed | 3297 | 9338 | 3488 | |
Dec 14, 2016 | 7082130 | Seed | 4877353 | 6366390 | 4053840 | 6351338 |
View details of Riptide's funding rounds and investors
Riptide's founders and board of directors
Founder? Claim ProfileHere are the details of Riptide's key team members:
- Doug Marinaro: Co-Founder & CEO of Riptide and founder of 1 other company.
- Jonny Marchbank: Founder / Design Director of Riptide.
View details of Riptide's Founder profiles and Board Members
Riptide's employee count trend
Riptide has 17 employees as of May 26. Here is Riptide's employee count trend over the years:
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Riptide's Competitors and alternates
Top competitors of Riptide include Capillary Technologies, ServiceTitan and Braze. Here is the list of Top 10 competitors of Riptide, ranked by Tracxn score:
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Rank | Company Details | Short Description | Total Funding | Investors | Tracxn Score |
|---|---|---|---|---|---|
1st | Capillary Technologies 2008, Bengaluru (India), Public | AI powered loyalty management software for enterprises | $144M | 81/100 | |
2nd | ServiceTitan 2007, Glendale (United States), Public | Business management software for home service providers | $1.1B | 79/100 | |
3rd | Braze 2011, New York City (United States), Public | Provider of a platform for cross-channel customer engagement and messaging | $175M | 77/100 | |
4th | Housecall Pro 2013, San Diego (United States), Series C | Business management software for home service businesses | $147M | 74/100 | |
5th | Business management tool for home service providers | $191M | 73/100 | ||
6th | Netcore Cloud 1998, Mumbai (India), Early Stage | Provider of an AI-powered platform for customer engagement and marketing | $4.89M | 73/100 | |
7th | Blueshift 2014, San Francisco (United States), Series C | AI-enabled marketing automation platform | $57.6M | 71/100 | |
8th | CleverTap 2013, San Francisco (United States), Series D | Cloud based customer engagement platform for businesses | $182M | 69/100 | |
9th | Marketo 2006, San Jose (United States), Acquired | Provider of marketing automation platform for businesses | $98.4M | 68/100 | |
10th | [24]7.ai 2000, San Jose (United States), Series B | Provider of customer experience solutions, services, and an engagement cloud | $22M | 68/100 | |
80th | Riptide 2016, San Francisco (United States), Seed | Developer of an AI customer advocate platform for customer service | $470K | 37/100 |
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Riptide's Investments and acquisitions
Riptide has made no investments or acquisitions yet.
Reports related to Riptide
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