When was Riptide founded?

Riptide was founded in 2016 and raised its 1st funding round within a year of its incorporation.

Where is Riptide located?

Riptide is headquartered in San Francisco, United States.

Who is the current CEO of Riptide?

Doug Marinaro of Riptide. They have also founded 1 company.

How many employees does Riptide have?

As of Jun 30, 2026, the latest employee count at Riptide is 18.

Is Riptide a funded company?

Riptide is a funded company, having raised a total of $470K across 3 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Dec 14, 2016.

When was the latest funding round of Riptide?

Riptide's latest funding was a $***** Seed round on Mar 01, 2021, with participation from 0 investor. Its primary sector is Customer Success Management. In United States, the Customer Success Management sector has seen $571M in funding in 2026 to date.

Where does Riptide rank among its competitors?

Riptide ranks 75th amongst 474 active competitors, of which 70 are funded. It stands 11th in terms of total funding among its competitors. The most recent competitor to raise funding was Blueshift, which secured $40M in Jan, 2024.

Who are the top competitors of Riptide?

Riptide's top competitors include Capillary Technologies, ServiceTitan and Braze. Among them, Blueshift secured the most recent funding round in January, 2024.

Riptide - 2026 Company Profile, Team, Funding & Competitors

Riptide is a seed company based in San Francisco (United States), founded in 2016 by Doug Marinaro. It operates as a Developer of an AI customer advocate platform for customer service. Riptide has raised $470K in funding. The company has 474 active competitors, including 70 funded and 70 that have exited. Its top competitors include companies like Capillary Technologies, ServiceTitan and Braze.

Company Details

Developer of an AI customer advocate platform for customer service. The platform facilitates communication across teams, systems, and partners to resolve customer issues. It offers features such as multi-channel support, real-time status synchronization, and intelligent escalation protocols. The AI is designed to understand customer intent, map roles, and adapt to changing circumstances. It aims to improve customer satisfaction and streamline service operations.

Website: www.riptidehq.com/
Social
Email ID: *****@riptidehq.com
Phone Number: +1 **********

Key Metrics

Founded Year

2016

Location

San Francisco, United States

Stage

Seed

Total Funding

$470K in 3 rounds

Latest Funding Round

Seed, Mar 01, 2021, $*****

Investors

Evolution VC Partners & 3 more

Ranked

75^th among 474 active competitors

Employee Count

18 as on Jun 30, 2026

Similar Companies

Capillary Technologies & 401 more

View Riptide's full profile

Riptide has raised a total funding of $470K over 3 rounds. Its first funding round was on Dec 14, 2016. Riptide has 4 institutional investors.

Here is the list of recent funding rounds of Riptide:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Mar 01, 2021	6285507	Seed	2262963	3019007	9757474	9382797
2017	1997	Seed	2831	6931	3464	NFX & 1 more
Dec 14, 2016	5528578	Seed	5524227	9246774	3102249	2516679

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View details of Riptide's funding rounds and investors

The founders of Riptide is Doug Marinaro. Doug Marinaro is the CEO of Riptide.

Here are the details of Riptide's key team members:

Doug Marinaro: Co-Founder & CEO of Riptide and founder of 1 other company.

View details of Riptide's Founder profiles and Board Members

Riptide's employee count trend

Riptide has 18 employees as of Jun 26. Here is Riptide's employee count trend over the years:

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Top competitors of Riptide include Capillary Technologies, ServiceTitan and Braze. Here is the list of Top 10 competitors of Riptide, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Capillary Technologies 2008, Bengaluru (India), Public	AI powered loyalty management software for enterprises	$144M	Warburg Pincus, Norwest & 32 others	82/100
2nd	ServiceTitan 2007, Glendale (United States), Public	Business management software for home service providers	$1.1B	Thoma Bravo, Battery Ventures & 24 others	80/100
3rd	Braze 2011, New York City (United States), Public	Provider of a platform for cross-channel customer engagement and messaging	$175M	Meritech, Icon Ventures & 23 others	76/100
4th	Housecall Pro 2013, San Diego (United States), Series C	Business management software for home service businesses	$147M	August Capital, Headline & 13 others	74/100
5th	Blueshift 2014, San Francisco (United States), Acquired	AI-enabled marketing automation platform	$57.6M	New Enterprise Associates, Storm Ventures ... & 17 others	73/100
6th	Jobber 2011, Edmonton (Canada), Series D	Business management tool for home service providers	$191M	Point Nine, Summit Partners & 9 others	73/100
7th	Netcore Cloud 1998, Mumbai (India), Early Stage	Provider of an AI-powered platform for customer engagement and marketing	$4.89M	Meadow Ventures, Suryatej Advisors & 24 others	73/100
8th	CleverTap 2013, San Francisco (United States), Series D	Cloud based customer engagement platform for businesses	$182M	Peak XV Partners, Accel & 5 others	69/100
9th	Marketo 2006, San Jose (United States), Acquired	Provider of marketing automation platform for businesses	$98.4M	Battery Ventures, IVP & 12 others	68/100
10th	Khoros 2007, Austin (United States), Acquired	Community and social media management platform	$152M	New Enterprise Associates, Shasta Ventures ... & 19 others	66/100
75th	Riptide 2016, San Francisco (United States), Seed	Developer of an AI customer advocate platform for customer service	$470K	Evolution VC Partners, iAngels & 2 others	37/100