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Riptide - About the company

Riptide is a seed company based in San Francisco (United States), founded in 2016 by Doug Marinaro and Jonny Marchbank. It operates as a Developer of an AI customer advocate platform for customer service. Riptide has raised $470K in funding. The company has 520 active competitors, including 80 funded and 69 that have exited. Its top competitors include companies like Capillary Technologies, ServiceTitan and Braze.

Company Details

Developer of an AI customer advocate platform for customer service. The platform facilitates communication across teams, systems, and partners to resolve customer issues. It offers features such as multi-channel support, real-time status synchronization, and intelligent escalation protocols. The AI is designed to understand customer intent, map roles, and adapt to changing circumstances. It aims to improve customer satisfaction and streamline service operations.
Social
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Email ID
*****@riptidehq.com
Phone Number
+1 **********
Key Metrics
Founded Year
2016
Location
San Francisco, United States
Stage
Seed
Total Funding
$470K in 3 rounds
Latest Funding Round
Ranked
Employee Count
17 as on May 31, 2026
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Riptide's funding and investors

Riptide has raised a total funding of $470K over 3 rounds. Its first funding round was on Dec 14, 2016. Riptide has 4 institutional investors.

Here is the list of recent funding rounds of Riptide:
Date of Funding
Funding Amount
Round Name
Post-Money Valuation
Revenue Multiple
Lead Investors
Other Investors
Mar 01, 2021
4705366
Seed
4193475
1305915
8641186
1803500
2017
3776
Seed
3297
9338
3488
Dec 14, 2016
7082130
Seed
4877353
6366390
4053840
6351338
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Riptide's founders and board of directors

Founder? Claim Profile
The founders of Riptide are Doug Marinaro and Jonny Marchbank. Doug Marinaro is the CEO of Riptide.
Here are the details of Riptide's key team members:

Riptide's employee count trend

Riptide has 17 employees as of May 26. Here is Riptide's employee count trend over the years:
Employee count trend for Riptide
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Riptide's Competitors and alternates

Top competitors of Riptide include Capillary Technologies, ServiceTitan and Braze. Here is the list of Top 10 competitors of Riptide, ranked by Tracxn score:
Rank
Company Details
Short Description
Total Funding
Investors
Tracxn Score
1st
Logo for Capillary Technologies
Capillary Technologies
2008, Bengaluru (India), Public
AI powered loyalty management software for enterprises
$144M
81/100
2nd
Logo for ServiceTitan
ServiceTitan
2007, Glendale (United States), Public
Business management software for home service providers
$1.1B
79/100
3rd
Logo for Braze
Braze
2011, New York City (United States), Public
Provider of a platform for cross-channel customer engagement and messaging
$175M
77/100
4th
Logo for Housecall Pro
Housecall Pro
2013, San Diego (United States), Series C
Business management software for home service businesses
$147M
74/100
5th
Logo for Jobber
Jobber
2011, Edmonton (Canada), Series D
Business management tool for home service providers
$191M
73/100
6th
Logo for Netcore Cloud
Netcore Cloud
1998, Mumbai (India), Early Stage
Provider of an AI-powered platform for customer engagement and marketing
$4.89M
73/100
7th
Logo for Blueshift
Blueshift
2014, San Francisco (United States), Series C
AI-enabled marketing automation platform
$57.6M
71/100
8th
Logo for CleverTap
CleverTap
2013, San Francisco (United States), Series D
Cloud based customer engagement platform for businesses
$182M
69/100
9th
Logo for Marketo
Marketo
2006, San Jose (United States), Acquired
Provider of marketing automation platform for businesses
$98.4M
68/100
10th
Logo for [24]7.ai
[24]7.ai
2000, San Jose (United States), Series B
Provider of customer experience solutions, services, and an engagement cloud
$22M
68/100
80th
Logo for Riptide
Riptide
2016, San Francisco (United States), Seed
Developer of an AI customer advocate platform for customer service
$470K
37/100
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Riptide's Investments and acquisitions

Riptide has made no investments or acquisitions yet.

Reports related to Riptide

Here is the latest report on Riptide's sector:

News related to Riptide

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FAQs about Riptide

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