When was Servion founded?

Servion was founded in 2004 and raised its 1st funding round 2 years after it was founded.

Where is Servion located?

Servion is headquartered in Chennai, India. It is registered at Princeton, New Jersey.

Who is the current CEO of Servion?

Saneet Gupte of Servion. They have also founded 1 company.

Which legal entities is Servion associated with?

Servion is associated with SERVION GLOBAL SOLUTIONS PRIVATE LIMITED and 2 others.

How many employees does Servion have?

As of May 31, 2025, Servion has 1062 employees, reflecting a 7% year-over-year decline in headcount.

Is Servion a funded company?

Servion is a funded company, having raised a total of $87.2M across 5 funding rounds to date. The company's 1st funding round was a $***** Series A round, raised on Sep 14, 2006.

How much is Servion worth?

The last known valuation of Servion was $***** as of May 18, 2018.

When was the latest funding round of Servion?

Servion's latest funding was a $***** Angel round on May 18, 2018, with participation from 1 investor.

What is the annual revenue of Servion?

Annual revenue of Servion is ₹305Cr as on Mar 31, 2025.

Where does Servion rank among its competitors?

Servion ranks 22nd amongst 2717 active competitors, of which 126 are funded. It stands 1st in terms of total funding among its competitors. The most recent competitor to raise funding was Tantalus, which secured $366K in May, 2024.

Who are the top competitors of Servion?

Servion's top competitors include Tantalus, Openlane and Focus Group. Among them, Tantalus secured the most recent funding round in May, 2024.

Servion - 2026 Company Profile, Team, Funding, Competitors & Financials

Company Details

Servion is a platforms led solutions provider for customer experience management solutions across multiple channels. The company provides proprietary platforms ServDesign, ServIntuit, ServInsights, ServCloud and ServCare to build their customer experience management hub. ServDesign is a business consulting framework for customer journey design and improvement; ServInsights is a mutli-channel contact center analytics platform which integrates data from multiple sources and enterprise sources to enable informed decision making; ServIntuit is an omni-channel customer experience platform; ServCare, a managed service offering for customer engagement centers; ServCloud, a cloud-based platform to transform contact centers into an omni-channel customer engagement hub.The company also provides platforms and solutions for customer journey analytics, contact center analytics and workforce optimization. Servion also has developed AI enabled virtual customer service agents for deployment in customer service hubs. The company uses its proprietary platforms to offer Customer Experience Management Hubs, Contact Center design and consulting solutions as well as unified communications and collaboration solutions in partnership with Avaya and Cisco. As of May 2017, the company claims to manage over 10 billion customer interactions across 60 countries on 6 continents and has reported revenues of $75M. Everstone Group has invested close to $74M in the company and Evertech Pte Ltd, a technology investment platform of Everstone Capital and investment firm Solmark Inc holds a majority stake in the company.

Website: servion.com
Social
Registered Address: Princeton, New Jersey

Key Metrics

Founded Year

2004

Location

Chennai, India

Stage

Acquired

Total Funding

$87.2M in 5 rounds

Latest Funding Round

Angel, May 18, 2018, $*****

Last Known Valuation

$***** as on May 18, 2018

Investors

Everstone Capital & 18 more

Ranked

22^nd among 2717 active competitors

Annual Revenue

₹305Cr as on Mar 31, 2025

Employee Count

1,062 as on May 31, 2025

Similar Companies

Openlane & 1167 more

Exit Details

Acquired by EMK Capital (Nov 03, 2023)

View Servion's full profile

Servion is associated with 3 legal entities given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
SERVION GLOBAL SOLUTIONS PRIVATE LIMITED CIN: U72200TN2004PTC112726 , India, Active	Nov 25, 2004	$36.1M (As on Mar 31, 2025)	834 (As on May 31, 2025)
ACQUEON TECHNOLOGIES PRIVATE LIMITED CIN: U29309TN1991PTC020805 , India, Active	May 14, 1991	$21.4M (As on Mar 31, 2025)	242 (As on Aug 01, 2025)
SERVION GLOBAL SOLUTIONS, INC. CIN: 760593055 , United States, Active	Dec 26, 999	-	44 (As on Dec 31, 2023)	-

Servion got acquired by EMK Capital on Nov 03, 2023. It was facilitated by BDA Partners.

Click here to take a look at Servion's acquisition in detail

Servion has raised a total funding of $87.2M over 5 rounds. Its first funding round was on Sep 14, 2006. Its latest funding round was a Angel round on May 18, 2018 for $*****. 1 investor participated in its latest round. Servion has 9 institutional investors and 10 angel investors.

Here is the list of recent funding rounds of Servion:

Filter this list

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
May 18, 2018	8134036	Angel	5610299	6805037	9044864	1148922
Oct 20, 2017	6891429	Angel	8471345	7563716	6364726	3061246
May 25, 2017	7782771	Series B	6385856	1192154	Everstone Capital	Gokulakrishnan G & 5 more

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View details of Servion's funding rounds and investors

The founders of Servion are Sarosh Jehangir Ghandy, Rangarajan Madanagopalan, Adarsh Kumar Mehra, Balakrishnan K, Baskar Subramanian and Ramamoorti Chandramouli.

Here are the details of Servion's key team members:

Sarosh Jehangir Ghandy: Co-Founder of Servion. They are also an angel investor in 1 startup and serve on the board of 1 company.
Rangarajan Madanagopalan: Founder And Director of Servion. They serve on the board of 1 company.
Adarsh Kumar Mehra: Co-Founder of Servion. They serve on the board of 1 company.
Balakrishnan K: of Servion. They serve on the board of 1 company.
Baskar Subramanian: Former Co-Founder of Servion. They serve on the board of 1 company.

Servion's Board of Directors

Servion's board has 10 active members. Avnish Mehra, Rangarajan Madanagopalan, Balakrishnan K, Puneet Pushkarna, Sanjay Damji Shah, Suresh Choithram Vaswani and Laurent Felix Philonenko are part of team and Arun Seth, Hamid Akhavan and Vishwanath Banesh Prabhu are independent board members.

Here is the list of Servion's board of directors:

Name	Type	Representing	Status	Duration
Sanjay Damji Shah	Team	-	Current	13y 6m
ftpodxx	Team	-	Past	4y 4m
wrzqnak	Team	-	Past	6y 3m
jtoopvs	Team	-	Past	3y 8m
yuopdgl	Team	-	Past	6y 5m
bpshwlf	Team	-	Past	7y 1m
mhbfkih	Team	-	Current	4y 2m
jigkvgc	Team	-	Current	1y 1m
ortaygt	Team	-	Past	3y 4m
dlxb{dj	Team	-	Past	4y 3m
trlw{hg	Team	-	Past	5y 7m
txujrqi	Team	-	Past	5y 9m
Avnish Mehra	Investor	Everstone Capital	Current	7y 0m
Vishwanath Banesh Prabhu	Independent board member	-	Current	19y 4m
nkitylx	Independent board member	-	Past	1y 5m
cypxzqb	Independent board member	-	Past	5y 2m
mvqne{g	Independent board member	-	Past	2y 3m
qwuggea	Independent board member	-	Past	8y 3m
bcunxpp	Independent board member	-	Past	6y 2m
oaheihd	Independent board member	-	Past	4y 7m
wetzrre	Independent board member	-	Past	9y 2m

View details of Servion's Founder profiles and Board Members

Servion's employee count trend

Servion has 1,062 employees as of May 25. The total employee count is 7.0% lower than what it was in May 24. Here is Servion's employee count trend over the years:

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Top competitors of Servion include Tantalus, Openlane and Focus Group. Here is the list of Top 10 competitors of Servion, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Tantalus 1989, Raleigh (United States), Public	Communication technology provider for smart grids	$58.7M	Sanders Morris Harris Group, ARC Financial ... & 10 others	65/100
2nd	Openlane 1999, Redwood City (United States), Acquired	Online used cars auction platform	$75M	Meritech, August Capital & 4 others	65/100
3rd	Focus Group 2004, Shoreham by Sea (United Kingdom), Late Stage	Provider of business technology solutions	$26.5M	Bowmark Capital, Hg	60/100
4th	Everise 2016, Singapore (Singapore), Acquired	Customer experience management software	-	Warburg Pincus, Everstone Capital & 2 others	59/100
5th	MarketStar 1988, Ogden (United States), Acquired	Provider of outsourced sales and marketing services	-	-	59/100
6th	Tungsten Automation 1985, Irvine (United States), Acquired	Provider of intelligent automation solutions for digital workflow transformation	-	In-Q-Tel, Omega Venture Partners	58/100
7th	Firstsource 2001, Mumbai (India), Public	Provider of business process management, data analytics, and IT support services	-	WestBridge Capital, RP-Sanjiv Goenka Group ... & 2 others	57/100
8th	Capital Numbers 2012, Kolkata (India), Public	Provider of application development and DevOps services	-	-	56/100
9th	Transcom 1995, Stockholm (Sweden), Acquired	Provider of customer experience, digital transformation, and AI services	-	Creades, Altor Equity Partners	56/100
10th	Foundever 1985, Miami (United States), Unfunded	Omnichannel customer experience management solutions for contact centers	-	-	55/100
22nd	Servion 2004, Chennai (India), Acquired	Platforms led customer experience solutions provider	$87.2M	Everstone Capital, Cisco Investments & 17 others	51/100

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Founders own 7.38%, Funds own 8.58%, Parent Entities (largest shareholder) own 80.68% and Enterprises own 0.00%. The net worth of Servion's founders is INR 46.8Cr as of May 18, 2018.

Shareholders Name	Post Round Holding %	Net worth	Cumulative Investment	Realised Returns	Unrealised Returns	Return Multiple
Founder	7.38%	46.8Cr	3004828	6550892	2075345	9327770
Balakrishnan K	1134	4649	7382	7819	8634	3246
Fund	8.58%	54.4Cr	4911259	3748229	7575738	3330136
CSI BD	7429594	6460416	7366679	2553890	9507687	5276055
Sansar Capital	0	0	0	0	0	0
Basil Partners	0	0	0	0	0	0
Parent Entity	80.68%	512Cr	3594122	3676815	5373894	3744045
Enterprise	-	0	0	0	0	0
Angel	0.55%	3.51Cr	0	0	0	0
Sameet Gupte	0	0	0	0	0	0
Other People	0.84%	5.3Cr	0	0	0	0
ESOP Pool	1.97%	12.5Cr	4	2	6	4
Total	100.00%	634Cr	9670958	9693571	2436504	6853706