When was TopBox founded?

TopBox was founded in 2014 and raised its 1st funding round within a year of its incorporation.

Where is TopBox located?

TopBox is headquartered in Potomac, United States. It is registered at Potomac, Maryland.

How many employees does TopBox have?

As of Dec 31, 2022, the latest employee count at TopBox is 25.

Is TopBox a funded company?

TopBox is a funded company, having raised a total of $6.81M across 3 funding rounds to date. The company's 1st funding round was a $***** Seed round, raised on Dec 23, 2014.

When was the latest funding round of TopBox?

TopBox's latest funding was a $***** Series A round on Jul 09, 2018, with participation from 4 investors. Its primary sector is Customer Service Software. In United States, the Customer Service Software sector has seen $648M in funding in 2026 to date.

Where does TopBox rank among its competitors?

TopBox ranks 92nd amongst 693 active competitors, of which 104 are funded. It stands 10th in terms of total funding among its competitors. The most recent competitor to raise funding was Clearspeed, which secured $60M in Jun, 2025.

Who are the top competitors of TopBox?

TopBox's top competitors include Bandwidth, Invoca and NICE. Among them, Clearspeed secured the most recent funding round in June, 2025.

TopBox - 2026 Company Profile, Team, Funding & Competitors

Company Details

TopBox enables call centers to observe and collect unstructured data from customer interactions, then mine that interaction data to identify the root cause of issues. It identifies the root cause of your customer facing issues. Its solution combines the power of advanced analytics, click-and-drop data capture capabilities and the knowledge and experience of quality assurance personnel to pinpoint the root cause of business challenges that originate both in the contact center.

Website: topbox.io
Social
Registered Address: Potomac, Maryland

Key Metrics

Founded Year

2014

Location

Potomac, United States

Stage

Acquired

Total Funding

$6.81M in 3 rounds

Latest Funding Round

Series A, Jul 09, 2018, $*****

Investors

Telescope Partners & 5 more

Ranked

92^nd among 693 active competitors

Employee Count

25 as on Dec 31, 2022

Similar Companies

Invoca & 342 more

Exit Details

Acquired by Khoros (Jan 04, 2021)

View TopBox's full profile

TopBox is associated with 1 legal entity given below:

Legal Entity Name	Date of Incorporation	Revenue	Latest Employee Count	Documents
TOPBOX, INC. CIN: 830690165 , United States, Active	Dec 26, 999	-	25 (As on Dec 31, 2022)	-

TopBox got acquired by Khoros on Jan 04, 2021. It was facilitated by Software Equity Group.

Click here to take a look at TopBox's acquisition in detail

TopBox has raised a total funding of $6.81M over 3 rounds. Its first funding round was on Dec 23, 2014. Its latest funding round was a Series A round on Jul 09, 2018 for $*****. 4 investors participated in its latest round. TopBox has 6 institutional investors.

Here is the list of recent funding rounds of TopBox:

Date of Funding	Funding Amount	Round Name	Post-Money Valuation	Revenue Multiple	Lead Investors	Other Investors
Jul 09, 2018	8750288	Series A	2913572	9262989	2564727	5447941
Nov 16, 2017	6969740	Series A	7061537	3447759	1472939	Flyover Capital
Dec 23, 2014	7999625	Seed	3728303	5227502	4496667	6405145

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View details of TopBox's funding rounds and investors

The founders of TopBox is Chris Tranquill.

Here are the details of TopBox's key team members:

Chris Tranquill: Co-Founder & Managing Partner of TopBox.

View details of TopBox's Founder profiles and Board Members

TopBox's employee count trend

TopBox has 25 employees as of Dec 22. Here is TopBox's employee count trend over the years:

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Top competitors of TopBox include Bandwidth, Invoca and NICE. Here is the list of Top 10 competitors of TopBox, ranked by Tracxn score:

Rank	Company Details	Short Description	Total Funding	Investors	Tracxn Score
1st	Bandwidth 1999, Raleigh (United States), Public	Cloud-based enterprise collaboration platform for VoIP communication management	$21.9M	Carmichael Partners, De Anda Capital & 5 others	72/100
2nd	Invoca 2008, Santa Barbara (United States), Series F	Developer of conversation analytics software for marketing, sales, and contact centers	$202M	SLW, Accel & 21 others	71/100
3rd	NICE 1986, Hoboken (United States), Public	Cloud based platform offering customer experience management software	-	SAIC Capital, H.I.G. Capital & 8 others	70/100
4th	Assembled San Francisco (United States), Series B	Developer of workforce management portal	$70.7M	New Enterprise Associates, Stripe & 9 others	68/100
5th	RingOver 2005, Montrouge (France), Series B	Cloud-based business phone telephony service provider	$33.4M	Bpifrance, Orange Ventures & 1 others	66/100
6th	Calabrio 2007, Minneapolis (United States), Acquired	Workforce optimization software for contact centers	$9.29M	Golub Growth, Split Rock Partners & 5 others	66/100
7th	Intradiem 1995, Alpharetta (United States), Series B	Automation solutions for contact centers, retails and back offices	$32M	JMI Management, SaaS Capital & 7 others	63/100
8th	Zelros 2015, Paris (France), Acquired	AI-based sales and marketing solutions for the insurance industry	$16.5M	Benhamou Global Ventures, 42 Capital & 10 others	63/100
9th	Clearspeed 2016, San Diego (United States), Series D	Provider of AI and voice-based risk assessment platform	$110M	Align Private Capital, Mobeus Equity Partners ... & 7 others	63/100
10th	CallMiner 2002, Waltham (United States), Series D	Developer of conversation intelligence and automation software for customer experience	$152M	Inflexion Partners, Sigma Partners & 10 others	61/100
92nd	TopBox 2014, Potomac (United States), Acquired	QA & Root Cause Analysis for Call centers	$6.81M	Maryland Venture Fund, Telescope Partners ... & 4 others	39/100